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INFO 364 FINAL
dr tibodeax
128
Accounting
Undergraduate 3
05/04/2011

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Term
strategic sourcing
Definition
the development and management of global supplier relationships to acquire goods and services in a way that aids in achieving the immediate needs of the business
Term
specificity of the item, contract duration, intensity of transaction costs
Definition
the sourcing/purchasing design matrix access labels
Term
specificity
Definition
how common the item is, and in a relative sense, how many substitutes ight be available
Term
vendor managed inventory
Definition
when the supplier takes full responsibility to manage an item or group of items for the customer
Term
forward buying
Definition
stocking up, in some cases buying a year's supply (when a price promotion is in place)
Term
forward buying
Definition
stocking up, in some cases buying a year's supply (when a price promotion is in place)
Term
bullwhip effect
Definition
the phenomenon of variability magnification from the customer to the producer in the supply chain
Term
bullwhip effect
Definition
indicates a lack of synchronization among supply chain members
Term
mismatch between the type of product and type of supply chain
Definition
the root cause of supply chain problems
Term
functional , innovative
Definition
two categories of products
Term
functional products
Definition
include staples that ppl buy in a wide range of retail outlets (grocery stores)
Term
functional products
Definition
products that satisfy basic needs, with stable predictable demand and long life cycles
Term
product life cycle > 2 years, low CM (5 to 20%), 10-20% VARIATIONS, LOW avg forecast error, lead time 6mos to 1 year
Definition
criteria for functional products
Term
higher profit margin, short life cycle, unpredictable demand
Definition
innovative product characteristics
Term
stable supply process
Definition
where the manufacturing process and the underlying technology are mature and the supply base is well established; manufacturing complexity=low or manageable; highly automatized
Term
evolving supply process
Definition
where the manufacturing process and the underlying technology are still under early development and are rapidly changing; supply base not reliable
Term
uncertainty characteristics: low/functional product and low/stable process is better for supply chain performance
Definition
Term
efficient supply chains, risk hedging supply chains, responsive supply chains, agile supply chains
Definition
four types of supply chain strategies
Term
efficient supply chains
Definition
utilize strategies aimed at creating the highest cost efficiency
Term
risk hedging supply chains
Definition
utilize strategies aimed at pooling and sharing resources in a supply chain so that the risks in supply disruption can be shared
Term
responsive supply chains
Definition
utilize strategies aimed at being responsive and flexible to the changing an diverse needs of the customers; build to order and mass customization processes as a means to met the specific requirements of customers
Term
agile supply chains
Definition
utilize strategies aimed at being responsive and flexible to customer needs while the risks of supply shortages or disruptions are hedged by pooling inventory and other capacity resources; combine the strengths of hedged and responsive
Term
outsourcing
Definition
the act of moving some of a firm's internal activities and decision responsibility to outside providers
Term
logistics
Definition
the management functions that support the complete cycle of material flow: from the purchase and internal control of production materials to the planning and control of WIP to the finished products
Term
layoffs
Definition
drawbacks to outsourcing
Term
required coordination, strategic control, intellectual property
Definition
an activity can be evaluated on 3 characteristics to determine the structure of supplier relationships:
Term
required coordination
Definition
how difficult it is to ensure that the activity will integrate well with the overall process
Term
strategic control
Definition
the degree of loss that would be incurred if the relationship with the partner were severed
Term
vertical integration
Definition
do not outsource
Term
core activities
Definition
key to the business but do not confer a competitive advantage
Term
strategic activities
Definition
key source of competitive advantage
Term
green sourcing
Definition
finding new environmentally friendly technologies that can also help drive cost reductions
Term
assess the opportunity
engage sourcing agents
assess the supply base
develop the sourcing strategy
implement the sourcing strategy
institutionalize the sourcing strategy
Definition
6 step process for green sourcing
Term
total cost of ownership
Definition
an estimate of the cost of an item that includes all the costs related to the procurement and use of an item, including any related costs in disposing of the item after it is no longer useful
Term
acquisition costs
ownership costs
post ownership costs
Definition
3 types in total cost of ownerships
Term
acquisition costs
Definition
the initial costs associated with the purchase of materials, products, and services; not long term costs but an immediate cash outflow
Term
ownership costs
Definition
incurred after the initial purchase and are associated with the ongoing use of the product or materiel
Term
TCO
Definition
philosophy for understanding all relevant costs of doing business with a particular supplier for a good or service
Term
inventory turnover, weeks of supply
Definition
two common measures to evaluate supply chain efficiency
Term
cost of goods sold/avg aggregate inv value; supply chain efficiency
Definition
inventory turnover formula; what does it measure
Term
cost of goods sold
Definition
annual cost for a company to produce the goods or services provided to customer (cost of revenue)
Term
avg aggregate inventory value
Definition
total value of all items held in inventory for the firm value at cost (raw materials, WIP, FG, distribution inv)
Term
weeks of supply
Definition
preferred measure for supply chain efficiency when distribution inventory is dominant
Term
weeks of supply
Definition
measure of how many weeks' worth of inventory is in the system at a particular point in time
Term
[avg aggregate inv value/cost of goods sold] x 52 weeks
Definition
weeks of supply formula
Term
outsourcing
Definition
an important way to reduce cost while improving the strategic focus of a firm
Term
efficient
Definition
what kind of processes should be used for functional products
Term
responsive
Definition
what kind of process should be used to innovative products
Term
strategic sourcing
Definition
the development and management of supplier relationships to acquire goods and services in a way that aids in achieving the immediate needs of a business
Term
outsourcing
Definition
moving some of the firm's internal activities and decision responsibility to outside providers
Term
total cost of ownership tco
Definition
estimate of the cost of an item that includes all he costs related to the procurement and use of the item including disposing of the item after its useful life
Term
logistics
Definition
the art and science of obtaining, producing, and distributing material and product in the proper place and in proper quantities
Term
international logistics
Definition
managing these functions when the movement is on a global scale
Term
third party logistics company
Definition
external transportation companies; provides moment of goods from one place to another and possibly warehouse management, inventory control, etc.
Term
highway/trucks, water/ships, air, rail, pipelines, hand delivery
Definition
six widely recognized modes of transportation
Term
volume, speed of delivery, cost
Definition
logistics system design matrix axises
Term
water/ship
Definition
high capacity, low cost, slower; useful for bulk items (oil, coal, chemicals)
Term
air
Definition
fast but expensive; small light expensive items
Term
rail
Definition
low cost, long and variable
Term
cross docking
Definition
an approach used in consolidation warehouse where, instead of larger shipments, large shipments are broken down into small shipments for local delivery in an area
Term
hub and spoke systems
Definition
combine the idea of consolidation and that of cross docking; warehouse=hub and purpose is sorting goods; incoming goods are sorted to consilidation areas
Term
free trade zone/foreign trade zone
Definition
a closed facility under the supervision of the customs department into which foreign goods can be brought without being subject to normal customs requirements
Term
international logistics
Definition
all functions concerned with the movement of materials and FG on a global scale
Term
trading bloc
Definition
a group of countries that agree on a set of special arrangements governing the trading of goods between member countries
Term
forecasting
Definition
basic of corporate long run planning
Term
strategic forecasts
Definition
used to help set the strategy of how, in an aggregate sense, we will meet demand; most appropriate when making decisions related to overall strategy, capacity, production process design,, service process design, sourcing, location and distribution design, and sales and operations planning
Term
tactical forecasts
Definition
forecasts needed for day to day basis; goal is to estimate demand i the relative short term (few weeks/months)
Term
decoupling points
Definition
points within the supply chain where inventory is positioned to allow processes or entities in the supply chain to operate independently
Term
to coordinate and control all sources of demand so the supply chain can be run efficiently and the product delivered on time
Definition
purpose of demand management
Term
dependent demand, independent demand
Definition
2 basic sources of demand
Term
dependent demand
Definition
the demand for a product or service cause by the demand for other products or services
Term
independent demand
Definition
cannot be derived directly from that of other products
Term
qualitative, time series analysis, causal relationships, simulation
Definition
4 basic types of forecasting
Term
qualitative techniques
Definition
subjective/judgmental and are based on estimates and opinions
Term
time series analysis
Definition
based on the idea that data relating to past demand can be used to predict future demand
Term
causal forecasting
Definition
assumes that demand is related to some underlying factor in the environment
Term
simulation models
Definition
allow the forecaster to run through a range of assumptions about the condition of the forecast
Term
qualitative, time series
Definition
most often used forecasting types in supply chain planning and control
Term
avg demand for a period
trend
seasonal element
cyclical elements
random variation
auto correlation
Definition
six components of demand
Term
linear, s curve, asymptotic, exponential
Definition
four most common types of trends
Term
s curve
Definition
typical of a product growth and maturity cycle
Term
short term <3 mos
medium 3 mos-2 yrs
long term >2yrs
Definition
Term
regression
Definition
a functional relationship between two or more correlated variables; used to predict one variable given the other
Term
linear regression
Definition
useful for long term forecasting of major occurrences and aggregate planning
Term
linear regression
Definition
used both for time series forecasting and for casual relationship forecasting
Term
exponential smoothing
Definition
ensures that the importance of data diminishes as the past becomes more distant
Term
exponential smoothing
Definition
most used of all forecasting techniques
Term
most recent forecast, actual demand that occurred for that forecast period, smoothing constant alpha
Definition
three pieces of data needed to forecast the future in exponential smoothing
Term
two or more predetermined values of alpha
computed values for alpha
Definition
two approaches to controlling the value of alpha
Term
errors/residuals
Definition
the difference between the forecast value and what actually occurred
Term
bias errors
Definition
occur when a consistent mistake is made
Term
random errors
Definition
those errors that cannot be explained by the forecast model being used
Term
MAD/mean absolute deviation
Definition
simplicity and usefulness in obtaining tacking signals; average error in the forecasts using absolute values
Term
mape/mean absolute percent error
Definition
gauges the error relative to the average demand
Term
tracking signal
Definition
a measurement that indicates whether the forecast average is keeping pace with any genuine upward or downward changes in demand
Term
tracking signal
Definition
number of MADs that the forecast value is above or below the actual occurrence
Term
qualitative
Definition
forecasting techniques most useful wen the product is new or there is little experience with selling into a new region
Term
market research, panel consensus, historical analogy, Delphi method
Definition
samples of qualitative forecasting techniques:
Term
Delphi technique-3 rounds
Definition
Term
regression analysis
Definition
best suited for medium/long term strategic forecasts that lead to heavy financial commitments
Term
exponential smoothing
Definition
a time series forecasting technique in which each increment of past demand data is decreased by (1 - alpha)
Term
smoothing constant alpha
Definition
the parameter in the exponential smoothing equation that controls the speed of reaction to differences between forecasts and actual demand
Term
tracking signal
Definition
a measure that indicates whether the forecast average is keeping pace with any genuine upward or downward changes in demand
Term
direct to store approach
Definition
aka distribution center bypass; direct distribution; keeps inventory moving from manufacturer to end customer by eliminating stops at warehouses along the way
Term
direct to store approach
Definition
offers a good balance between fulfillment speed and logistics costs
Term
global sourcing and upstream migration of value added logistics services
Definition
accounts for the emergence of the direct to store model
Term
selection of decoupling points
Definition
determines customer lead times
Term
single period, fixed order quantity, and fixed time period models
Definition
appropriate when demand is difficult to predict and for retail/warehouse inventory
Term
single period model
Definition
used when making a one time purchase of an item
Term
fixed order quantity model
Definition
used when we want to maintain an item in stock and when we resupply the item with a certain number of units ordered each time
Term
fixed time period
Definition
when the item is ordered at certain intervals of time
Term
ABC analysis, cycle counting
Definition
focus attention on the high value items and ensure the quality of the transactions that affect the tracking of inventory levels
Term
inventory
Definition
stock of any item or resource used in an organization
Term
inventory system
Definition
set of policies and controls that monitor levels of inventory and determine what levels should be maintained, when stock should be replenished, and how large orders should be
Term
manufacturing inventory
Definition
items that contribute to or become part of a firms product output
Term
maintain independence of operations, to meet variation in product demand, to allow flexibility n scheduling, safeguard for variation in raw material delivery time, take advantage of economic purchase order size
Definition
purposes of inventory
Term
holding/carrying costs
setup/production change costs
ordering costs
shortage costs
Definition
inv costs
Term
demand, transaction costs, obsolete inventory (risk)
Definition
inventory control system design matrix
Term
inventory system
Definition
provides the organizational structure and the operating policies for maintaining and controlling goods to be stocked; responsible for ordering and receipt of goods: timing the order placement and keeping track of what has been ordered, how much, and from whom
Term
optimal stocking level
Definition
occurs at the point where the expected benefits from carrying the next unit are less than the expected costs for that unit
Term
multiperiod inventory systems
Definition
designed to ensure that an item will be available on an ongoing basis throughout the year
Term
fixed order q models
Definition
event triggered
Term
fixed order q model
Definition
perpetual system which requires that every time a withdrawal from inventory or addition to inventory is made, records must be updated
Term
fixed time period model
Definition
larger average inv: p or q?
Term
inventory position
Definition
on hand plus on order minus back ordered quantities
Term
safety stock
Definition
the amt of inventory carried in addition to expected demand (mean)
Term
Pareto principle
Definition
logic of the few having the greatest importance and many having little importance
Term
cycle counting
Definition
physical inventory taking technique in which inventory is counted frequently rather than once or twice a year
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