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Formal Definition of I/O Psychology |
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Application of psychological principles and theories to the workplace. |
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Casual Definintion of I/O Psychology |
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The study of how people get along with each other at work and are able to do their jobs effectively. |
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Associated with job analysis, training, selection, and performance measurement. |
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Organizational Psychology |
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Deals with motivation, work attitudes, and leadership. |
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skills, abilities, and capabilities that allow people to effectively perform functions. |
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process for generating a body of knowledge |
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1. Description 2. Explanation 3. Prediction 4. Control |
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1. Empiricism 2. Determinism 3. Discoverability |
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Assumptions of Science (3) |
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Set of interrelated concepts and propositions that present a systematic view of concepts. |
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1. Parsimony 2. Precision 3. Testability 4. Usefulness 5. Generativity |
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Things that make a good theory (5) |
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Approach to science that consists working data to theory. |
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Start with theory and then collect data. |
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Anything that is systematically manipulated by the researcher. |
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Variable of interest that we design our study to assess. |
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Any other variable that can contaminate results. |
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Extent to which we can draw causal inferences about variables. |
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Extent to which results obtained generalize to/across other people, settings, and times. |
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Must ensure that we make a causal inference about our IV affecting our DV. |
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1. Random Assignment 2. Manipulation |
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Two critical issues concerning experimental method. |
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Each participant has an equally likely chance of being assigned to any condition. |
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-Random Assignment and manipulation of IVs are used to increase control. -Contrived setting for study -Trade internal for External Validity |
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-Take advantage of realism for external validity -Use random assignment and manipulation within real settings |
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-Field studies without random assignment -Use intact groups |
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-Does not use random assignment or manipulation -Makes use of available resources |
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1. Naturalistic Observation 2. Case studies 3. Archival Research 4. Surveys 5. Self-administered Questionairres 6. Interviews |
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Data Collection Techniques (6) |
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Form of data collection: Observation of someone or something in its natural environment. |
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Participation Observation |
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Form of Naturalistic Observation where observer tries to blend in completely with those to be observed. |
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Form of naturalistic Observation: tries to objectively observe but not fit in. |
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Form of data collection: Examination of individual,group, company, or society. |
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Form of data collection: Rely on secondary data sets collected by other people for general or specific purposes.
Usually include both longitudinal and cross-sectional data. |
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Form of data collection: Involve selection of a sample and administration of a questionnaire. |
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Self-Administered Questionnaires |
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Form of data collection: Surveys completed by respondents in absence of investigator. |
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Form of data collection: Investigators ask a series of questions either verbally or in written form. |
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Assignment of number to objects or events in such a way as to represent specified attributions of the objects. |
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Dimension along which individuals can be measured and along which they vary. |
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things that make measurement inaccurate |
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1. Reliability 2. Validity |
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Two important measurement concerns |
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The consostency or stability of a measure. |
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reflects consistency of a test over time. Stability coefficient. |
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Extent to which two independent forms of a test are similar measures of the same construct. |
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Extent to which multiple raters or judges agree on ratings made about a person, thing or behavior. |
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Internal Consistency reliability |
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-Indication of interrelatedness of items -Tells us how well items hang together -Split-half & Inter-item |
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Extent to which the test measures the underlying construct it was intended to measure. |
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abstract quality that is not observable and difficult to measure. Ex. Self-esteem |
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Degree to which a test covers a representative sample of quality being assessed. |
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Criterion-related Validity |
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degree to which a test covers a representative sample of quality being assessed. |
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Extent to which scores obtained at one point in time predict criteria at some later time. Ex. GRE = Grad school success |
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Extent to which a test predicts a criterion that is measured at the same time as the test. |
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Data on both predictors and criteria are collected from incumbent employees at the same time. |
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Measure is related to other measures of similar constructs. |
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Measure is not related to measures of dissimilar constructs. |
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An efficient device for summarizing in numbers the values, characteristics, or scores describing a series of cases. |
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1. Measures of Central Tendency 2. Measures of Dispersion 3. Correlation and Regression |
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Measures of Central Tendency |
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Type of Stat: Characterize a member of a group. Mean, median, mode. |
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Type of Stat: Tell how closely scores are grouped around the mean. Range, Variance, Standard Deviation. |
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Depicted by bell-shaped curve. Most scores are around the mean with fewer at the extremes of the distribution. |
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Index of the strength of relationship between two variables (r) |
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Can predict one variable form another. |
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-Methodology used to do quantitative literature reviews. -Used to do simple narrative reviews -Combine the empirical findings to quantify the relationship between two variables. |
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Systematic review and evaluation of employees' job performance and the delivery of performance feedback. - |
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1. Personal Decisions 2. Developmental purposes 3. Documentation |
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Uses of Performance Appraisal (3) |
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process of individual performance improvement which includes: -Goal Setting -Coaching/Feedback -Performance Appraisal -Developmental Planning |
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1. Graphic Rating Scales 2. BARS 3. Checklists 4. Employee Comparison Procedures |
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Various ways to conduct appraisals (4) |
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1. Identify 2. Generate . 3. Retranslate 4. Rate 5. Choose |
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5 steps of BARS (Behaviorally Anchored Rating Scale) |
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Read large number of behavioral statements and see if individual exhibits each behavior. |
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variant of the checklist in which items are weighted by importance. |
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Choose 2 out of the 4 items describing the employee. |
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Employee Comparison Procedures |
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Ratees evaluated based on how well they measure up to peers/ colleagues |
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Type of Employee Comparison Procedures: employees ranked best to worst |
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Type of Employee Comparison Procedures: compare each employee to every other employee. |
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Type of Employee Comparison Procedures: Raters distribute ratees into 5 to 7 categories. |
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Rating Errors occur largely because of limits of __________ _____________. |
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1. Observe (miss important behaviors) 2. Encode (label info incorrectly) 3. Store (store wrong info) 4. Retrieve (Retrieve irreleveant info) 5. Integrate (bias) |
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Rater's tendency to use a global evaluation of a ratee in making decision-specific ratings |
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Rater's unwillingness to discriminate between independent dimensions of ratees' performance |
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Resulting from accurate incorrelations among dimensoins. |
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Mean of one rater's ratings is higer than mean of all raters |
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Mean of ratings higher than midpoint of rating scale. |
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1. Raters like ratees 2. Rater want to be liked by ratees 3. Keep peace in workplace 4. Im for supervisors |
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Raters use only the midpoint of the scale in rating their employees |
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1. Inexperience; default with high marks 2. Laziness 3. Raters afraid to discriminate |
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Why Central Tendency occurs |
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Tend to use only the low end of the scale when rating employee performance |
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1. Motivate Employees 2. Humble Employees 3. Provide baseline for improvement 4. Maintain control |
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1. Ratings do not adequately discriminate between effective and ineffective employees(range restriction) 2. Not provide adequate and needed info 3. Could be of "True" Variety |
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Problems with Distributional Errors (3) |
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Raters rely heavily on most recent interactions or observations when rating performance. |
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First Impression Error (Primacy) |
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Raters pay inordinate amounts of attention to initial experiences with employee. |
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Raters give more favorable ratings to raees they perceive to be like them |
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Rater Error Training (RET) |
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To reduce errors through awareness of them. |
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Assumption that reducing errors increases accuracy is _______; in fact, it can reduce __________. |
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-Way to reduce error by enhancing observational/ categorizational skills -Increases consistency of ratings -Improves Accuracy |
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