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Industrial/Organizational Psychology
Exam One: Chapters 1-5
90
Psychology
Undergraduate 3
02/18/2010

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Term
Formal Definition of I/O Psychology
Definition
Application of psychological principles and theories to the workplace.
Term
Casual Definintion of I/O Psychology
Definition
The study of how people get along with each other at work and are able to do their jobs effectively.
Term
Industrial Psychology
Definition
Associated with job analysis, training, selection, and performance measurement.
Term
Organizational Psychology
Definition
Deals with motivation, work attitudes, and leadership.
Term
Competency
Definition
skills, abilities, and capabilities that allow people to effectively perform functions.
Term
Science
Definition
process for generating a body of knowledge
Term
1. Description
2. Explanation
3. Prediction
4. Control
Definition
Goals of Science (4)
Term
1. Empiricism
2. Determinism
3. Discoverability
Definition
Assumptions of Science (3)
Term
Theory
Definition
Set of interrelated concepts and propositions that present a systematic view of concepts.
Term
1. Parsimony
2. Precision
3. Testability
4. Usefulness
5. Generativity
Definition
Things that make a good theory (5)
Term
Induction
Definition
Approach to science that consists working data to theory.
Term
Deduction
Definition
Start with theory and then collect data.
Term
Independent Variable
Definition
Anything that is systematically manipulated by the researcher.
Term
Dependent Variable
Definition
Variable of interest that we design our study to assess.
Term
Extraneous Variables
Definition
Any other variable that can contaminate results.
Term
Internal Validity
Definition
Extent to which we can draw causal inferences about variables.
Term
External Validity
Definition
Extent to which results obtained generalize to/across other people, settings, and times.
Term
Control
Definition
Must ensure that we make a causal inference about our IV affecting our DV.
Term
1. Random Assignment
2. Manipulation
Definition
Two critical issues concerning experimental method.
Term
Random Assignment
Definition
Each participant has an equally likely chance of being assigned to any condition.
Term
Laboratory Experiments
Definition
-Random Assignment and manipulation of IVs are used to increase control.
-Contrived setting for study
-Trade internal for External Validity
Term
Field Experiments
Definition
-Take advantage of realism for external validity
-Use random assignment and manipulation within real settings
Term
Quasi- Experiment
Definition
-Field studies without random assignment
-Use intact groups
Term
Observational Methods
Definition
-Does not use random assignment or manipulation
-Makes use of available resources
Term
1. Naturalistic Observation
2. Case studies
3. Archival Research
4. Surveys
5. Self-administered Questionairres
6. Interviews
Definition
Data Collection Techniques (6)
Term
Naturalistic Observation
Definition
Form of data collection: Observation of someone or something in its natural environment.
Term
Participation Observation
Definition
Form of Naturalistic Observation where observer tries to blend in completely with those to be observed.
Term
Unobtrusive Observation
Definition
Form of naturalistic Observation: tries to objectively observe but not fit in.
Term
Case Study
Definition
Form of data collection: Examination of individual,group, company, or society.
Term
Archival Research
Definition
Form of data collection: Rely on secondary data sets collected by other people for general or specific purposes.

Usually include both longitudinal and cross-sectional data.
Term
Survey
Definition
Form of data collection: Involve selection of a sample and administration of a questionnaire.
Term
Self-Administered Questionnaires
Definition
Form of data collection: Surveys completed by respondents in absence of investigator.
Term
Interviews
Definition
Form of data collection: Investigators ask a series of questions either verbally or in written form.
Term
Measurement
Definition
Assignment of number to objects or events in such a way as to represent specified attributions of the objects.
Term
Attribute
Definition
Dimension along which individuals can be measured and along which they vary.
Term
Measurement Error
Definition
things that make measurement inaccurate
Term
1. Reliability
2. Validity
Definition
Two important measurement concerns
Term
Reliability
Definition
The consostency or stability of a measure.
Term
Test-Retest Reliability
Definition
reflects consistency of a test over time. Stability coefficient.
Term
Parallel forms
Definition
Extent to which two independent forms of a test are similar measures of the same construct.
Term
Inter-rater reliability
Definition
Extent to which multiple raters or judges agree on ratings made about a person, thing or behavior.
Term
Internal Consistency reliability
Definition
-Indication of interrelatedness of items
-Tells us how well items hang together
-Split-half & Inter-item
Term
Construct Validity
Definition
Extent to which the test measures the underlying construct it was intended to measure.
Term
Construct
Definition
abstract quality that is not observable and difficult to measure. Ex. Self-esteem
Term
Content Validity
Definition
Degree to which a test covers a representative sample of quality being assessed.
Term
Criterion-related Validity
Definition
degree to which a test covers a representative sample of quality being assessed.
Term
Predictive Validity
Definition
Extent to which scores obtained at one point in time predict criteria at some later time. Ex. GRE = Grad school success
Term
Concurrent Validity
Definition
Extent to which a test predicts a criterion that is measured at the same time as the test.
Term
Concurrent Designs
Definition
Data on both predictors and criteria are collected from incumbent employees at the same time.
Term
Covergent Validity
Definition
Measure is related to other measures of similar constructs.
Term
Divergent Validity
Definition
Measure is not related to measures of dissimilar constructs.
Term
Statistic
Definition
An efficient device for summarizing in numbers the values, characteristics, or scores describing a series of cases.
Term
1. Measures of Central Tendency
2. Measures of Dispersion
3. Correlation and Regression
Definition
Types of Statistics (3)
Term
Measures of Central Tendency
Definition
Type of Stat: Characterize a member of a group. Mean, median, mode.
Term
Measure of Dispersion
Definition
Type of Stat: Tell how closely scores are grouped around the mean. Range, Variance, Standard Deviation.
Term
Normal Distribution
Definition
Depicted by bell-shaped curve. Most scores are around the mean with fewer at the extremes of the distribution.
Term
Correlation Coefficient
Definition
Index of the strength of relationship between two variables (r)
Term
Regression
Definition
Can predict one variable form another.
Term
Meta-Analysis
Definition
-Methodology used to do quantitative literature reviews.
-Used to do simple narrative reviews
-Combine the empirical findings to quantify the relationship between two variables.
Term
Performance Appraisal
Definition
Systematic review and evaluation of employees' job performance and the delivery of performance feedback. -
Term
1. Personal Decisions
2. Developmental purposes
3. Documentation
Definition
Uses of Performance Appraisal (3)
Term
Performance Management
Definition
process of individual performance improvement which includes:
-Goal Setting
-Coaching/Feedback
-Performance Appraisal
-Developmental Planning
Term
1. Graphic Rating Scales
2. BARS
3. Checklists
4. Employee Comparison Procedures
Definition
Various ways to conduct appraisals (4)
Term
1. Identify 2. Generate . 3. Retranslate  4. Rate  5. Choose
Definition
5 steps of BARS (Behaviorally Anchored Rating Scale)
Term
Checklists
Definition
Read large number of behavioral statements and see if individual exhibits each behavior.
Term
Weighted Checklists
Definition
variant of the checklist in which items are weighted by importance.
Term
Forced Choice checklist
Definition
Choose 2 out of the 4 items describing the employee.
Term
Employee Comparison Procedures
Definition
Ratees evaluated based on how well they measure up to peers/ colleagues
Term
Rank-Ordering
Definition
Type of Employee Comparison Procedures: employees ranked best to worst
Term
Paired Comparision
Definition
Type of Employee Comparison Procedures: compare each employee to every other employee.
Term
Forced distribution
Definition
Type of Employee Comparison Procedures: Raters distribute ratees into 5 to 7 categories.
Term
Cognitive Processing
Definition
Rating Errors occur largely because of limits of __________ _____________.
Term
1. Observe (miss important behaviors)
2. Encode (label info incorrectly)
3. Store (store wrong info)
4. Retrieve (Retrieve irreleveant info)
5. Integrate (bias)
Definition
5-step Cognitive Process
Term
Halo Error
Definition
Rater's tendency to use a global evaluation of a ratee in making decision-specific ratings
Term
Halo Error
Definition
Rater's unwillingness to discriminate between independent dimensions of ratees' performance
Term
True Halo
Definition
Resulting from accurate incorrelations among dimensoins.
Term
Lenient
Definition
Mean of one rater's ratings is higer than mean of all raters
Term
Lenient
Definition
Mean of ratings higher than midpoint of rating scale.
Term
1. Raters like ratees
2. Rater want to be liked by ratees
3. Keep peace in workplace
4. Im for supervisors
Definition
Why leniency occurs (4)
Term
Central Tendency
Definition
Raters use only the midpoint of the scale in rating their employees
Term
1. Inexperience; default with high marks
2. Laziness
3. Raters afraid to discriminate
Definition
Why Central Tendency occurs
Term
Severity
Definition
Tend to use only the low end of the scale when rating employee performance
Term
1. Motivate Employees
2. Humble Employees
3. Provide baseline for improvement
4. Maintain control
Definition
Reasons for Severity (4)
Term
1. Ratings do not adequately discriminate between effective and ineffective employees(range restriction)
2. Not provide adequate and needed info
3. Could be of "True" Variety
Definition
Problems with Distributional Errors (3)
Term
Recency Effect
Definition
Raters rely heavily on most recent interactions or observations when rating performance.
Term
First Impression Error (Primacy)
Definition
Raters pay inordinate amounts of attention to initial experiences with employee.
Term
Similar-to-Me Error
Definition
Raters give more favorable ratings to raees they perceive to be like them
Term
Rater Error Training (RET)
Definition
To reduce errors through awareness of them.
Term
Faulty; Accuracy
Definition
Assumption that reducing errors increases accuracy is _______; in fact, it can reduce __________.
Term
Frame of Reference (FOR)
Definition
-Way to reduce error by enhancing observational/ categorizational skills
-Increases consistency of ratings
-Improves Accuracy
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