Shared Flashcard Set

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Human Resources
Chapter 16
7
Business
Undergraduate 3
12/02/2011

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Cards

Term
Name the (2) general purposes of Canada's labour laws
Definition
1. To provide a common set of rules for fair negotiations
2. To protect the public interest by preventing the impact of labour disputes from inconveniencing the public
Term
Name the (3) types of classifications of unions
Definition
1. Type of worker eligible for membership
2. Geographical scope
3. Labour congress affiliation
Term
Name the (5) steps in the labour relations process
Definition
1. Employees decide to seek collective representation
2. The union organizing campaign begins
3. The union receives official recognition
4. Union and management negotiate a collective agreement
5. Day to day contract administration begins
Term
Name the (5) steps in the union organizing campaign
Definition
1. Employee/union contract
2. Initial organizational meeting
3. Formation of an in-house organization committee
4. The organizing campaign
5. The outcome
Term
Name the (3) ways to obtain union recognition
Definition
1. Voluntary recognition
2. Regular certification process (LRB granting automatic certification or or doing a representation vote)
3. Pre-hearing votes (LRB ordering a vote to deem bargaining unit appropriate)
Term
Name the (3) steps in the collective bargaining process
Definition
1. Preparation for negotiations
2. Face-to-face negotiations (distributive bargaining [win-lose] or mutual gains [win-win]
3. Contract approval process (memorandum of settlement)
Term
Describe the (4) steps in the grievance procedure
Definition
1. Employee prepares written grievance with aid of union steward
2. Grievance is discussed by HRM professional or labour relations specialist
3. Senior management, senior labour relations specialist, and top union officials discuss grievance
4. Grievance is submitted to arbitration; arbitrator hears evidence and renders decision
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