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Human Resources I
Chapter 1
6
Business
Undergraduate 3
09/15/2011

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Cards

Term
Define: Human Resources Management
Definition
The management of people in organizations to drive successful organizational performance and achievement of the organization's strategic goals
Term
What are the (2) categories that a human resource manager's activities fall into?
Definition
Operational (administrative): hire and maintain employees and then manage employee separations

Strategic: Focused on ensuring that the organization is staffed with the most effective human capital to achieve its strategic goals
Term
Name (6) Operational Responsibilities
Definition
1. Analyzing jobs
2. Planning future workforce requirements
3. Selecting employees
4. Orienting and training employees
5. Managing compensation and reward plans
6. Outsourcing
Term
Name (3) Strategic Responsibilities
Definition
1. Environmental Scanning: identifying and analyzing external opportunities and threats that may be crucial to the organization's success
2. Employee engagement
3. Customer service
Term
What are some external environmental influences affecting HRM? (6)
Definition
1. Economic Conditions: affect supply and demand for products and services, therefore affecting the number and types of employees required as well as the employer's ability to pay wages and provide benefits
2. Workforce issues
- Increasing workforce diversity
- Demographic issues
- Education
3. Technology
4. Government
5. Globalization
6. Environmental Concerns
Term
What are some internal environmental influences affecting HRM? (3)
Definition
1. Organizational culture: the core values, beliefs, and assumptions that are widely shared by members of an organization
2. Organizational climate: The prevailing atmosphere that exists in an organization and its impact on employees
3. Empowerment: Providing workers with the skills and authority to make decisions that would traditionally be made by managers
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