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Human Resources 3
PHR Certification flash cards
50
Other
Undergraduate 1
03/27/2012

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Cards

Term
Core competency
Definition
A unique capability that creates high value and differentiates an organization from its competition.
Term
HR Generalist
Definition
A person who has responsibility for performing a variety of HR activities.
Term
HR Specialist
Definition
A person who has in-depth knowledge and expertise in a limited area of HR.
Term
Human capital
Definition
The collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organizational workforce.
Term
Human Resource (HR) management
Definition
The direction of organizational systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.
Term
Human resource management system (HRMS)
Definition
An integrated system providing information used by HR management in decision making.
Term
Organizational culture
Definition
The shared values and beliefs in an organization.
Term
Benchmarking
Definition
Comparing specific measures of performance against data on those measures in other organizations.
Term
Culture
Definition
Societal forces affecting the values, beliefs, and actions of a distinct group of people.
Term
Economic value added (EVA)
Definition
Net operating profit of a firm after the cost of capital is deducted.
Term
Effectiveness
Definition
The extent to which goals have been met.
Term
Efficiency
Definition
The degree to which operations are done in an economical manner.
Term
Environmental scanning
Definition
Process of studying the environment of the organization to pinpoint opportunities and threats.
Term
Forecasting
Definition
Using information from the past and the present to identify expected future conditions.
Term
Global organization
Definition
Firm that has corporate units in a number of countries that are integrated to operate worldwide.
Term
HR audit
Definition
Formal research effort that evaluates the current state of HR management in an organization.
Term
HR metrics
Definition
Specific measures tied to HR performance indicators.
Term
HR Strategies
Definition
Means used to anticipate and manage the supply of and demand for human resources.
Term
Human resource (HR) planning
Definition
Process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives.
Term
Importing and exporting
Definition
Buying and selling goods and services with organizations in other countries.
Term
Individualism
Definition
Dimension of culture that refers to the extent to which people in a country prefer to act as individuals instead of members of groups.
Term
Long-term orientation
Definition
Dimension of culture that refers to the preference of people in a country for long-term values as opposed to short-term values.
Term
Masculinity/femininity
Definition
Dimension of culture that refers to the degree to which “masculine” values prevail over “feminine” values.
Term
Multi-national enterprise (MNE)
Definition
Organization that has operating units located in foreign countries.
Term
Organizational culture
Definition
The shared values and beliefs in an organization.
Term
Power distance
Definition
Dimension of culture that refers to the inequality among the people of a nation.
Term
Productivity
Definition
Measure of the quantity and quality of work done, considering the cost of the resources used.
Term
Return on investment (ROI)
Definition
Calculation showing the value of expenditures for HR activities.
Term
Strategic HR management
Definition
Use of employees to gain or keep a competitive advantage, resulting in greater organizational effectiveness.
Term
Succession planning
Definition
Process of identifying a longer-term plan for the orderly replacement of key employees.
Term
Uncertainty avoidance
Definition
Dimension of culture that refers to the preference of people in a country for structured rather than unstructured situations.
Term
Unit labor cost
Definition
Computed by dividing the average cost of workers by their average levels of output.
Term
Attitude survey
Definition
A survey that focuses on employees’ feelings and beliefs about their jobs and the organization.
Term
Exit interview
Definition
An interview in which individuals are asked to give their reasons for leaving the organization.
Term
Job satisfaction
Definition
A positive emotional state resulting from evaluating one’s job experiences.
Term
Motivation
Definition
The desire within a person causing that person to act.
Term
Organizational commitment
Definition
The degree to which employees believe in and accept organizational goals and desire to remain with the organization.
Term
Organizational culture
Definition
The shared values and beliefs of a workforce.
Term
Psychological contract
Definition
The unwritten expectations employees and employers have about the nature of their work relationships.
Term
Turnover
Definition
The process in which employees leave an organization and have to be replaced.
Term
4/5ths rule
Definition
Discrimination exists if the selection rate for a protected group is less than 80% (4/5ths) of the selection rate for the majority group or less than 80% of the majority group’s representation in the relevant labor market.
Term
Affirmative action
Definition
Employers are urged to hire groups of people based on their race, age, gender, or national origin, to make up for historical discrimination.
Term
Blind to differences
Definition
Differences among people should be ignored and everyone should be treated equally.
Term
Bona fide occupational qualification (BFOQ)
Definition
Characteristic providing a legitimate reason why an employer can exclude persons on otherwise illegal bases of consideration.
Term
Burden of proof
Definition
What individuals who file suit against employers must prove in order to establish that illegal discrimination has occurred.
Term
Business necessity
Definition
Practice necessary for safe and efficient organizational operations.
Term
Concurrent validity
Definition
Measured when an employer tests current employees and correlates the scores with their performance ratings.
Term
Content validity
Definition
Validity measured by a logical, non-statistical method to identify the KSAs and other characteristics necessary to perform a job.
Term
Correlation coefficient
Definition
Index number giving the relationship between a predictor and a criterion variable.
Term
Criterion-related validity
Definition
Validity measured by a procedure that uses a test as the predictor of how well an individual will perform on the job.
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