Term
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Definition
A structured group activity that allows three to ten people to tap into the creativity of the group to identify new ideas. Typically in quality improvement, the technique is used to identify probable causes and possible solutions of quality problems |
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Term
Cardiopulmonary Resuscitation (CPR) |
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Definition
The basic life-saving procedure of artificial ventilation and chest compressions done in the event of a cardiac arrest (all health care workers are required to be certified in CPR) |
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Term
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Definition
A list of patients' names, room and bed numbers, ages, acuity (level of care), and physicians' names located on a nursing unit (may be printed from a computer menu) |
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Term
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Definition
Located on a nursing unit; a list of each patient's name, room number, and bed number, with blank spaces next to each name. May be used by the health unit coordinator to record patient activities. Also called a patient information sheet or patient activity sheet |
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Term
Central Service Department Charge Slip |
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Definition
A form that is initiated to charge a discharged patient for any items that were not charged to him or her at the time of use |
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Term
Central Service Department Credit Slip |
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Definition
A form that is used to credit a patient for items found in the room unused after patient's discharge or if it is found that a patient was mistakenly charged for an item not used for that patient |
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Term
Central Service Department Discrepancy Report |
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Definition
A list of items that are missing from nursing unit patient supply cupboard or closet that were not charged to a pateint. A discrepancy report is sent to the nursing unit each day from the central service department |
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Term
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Definition
The communication process between shifts, in which the nursing personnel going "off duty" report the nursing unit activities to the personnel coming "on duty." (Health unit coordinators may give the report to each other or may listen to the nurse's report.) |
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Definition
A term used in hospitals to announce when a patient has stopped breathing or his or her heart has stopped beating, or both |
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Term
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Definition
A cart stocked by the nursing and pharmacy staff with emergency medication, advanced breathing supplies, intravenous solutions and appropriate tubing, needles, a heart monitor and defibrillator, an oxygen tank, and a suction machine (used when a patient stops breathing or his or her heart stops beating, or both) |
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Term
Continuous Quality Improvement (CQI) |
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Definition
The practice of continuously improving quality of each function at each level of every department of the health care organization (also called total quality management--or TQM) |
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Term
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Definition
A profound effect experienced by individuals, resulting from common, uncontrollable, often unpredictable life experiences (death, divorce, illness, and others) |
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Term
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Definition
A branch of ecology concerned with human factors in the design and operation of machines and the physical environment |
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Definition
The wear and tear of day-to-day living, with the feeling that one is a square peg trying to fit in a round hole |
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Term
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Definition
To take action prior to an event; to use the power, freedom, and ability to choose responses to whatever happens to us, based on our values (circumstances do not control us; we control them) |
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Term
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Definition
To take action or respond after an event happens; circumstances are often in control |
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Term
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Definition
A computerized or written record of the quantity of each item that the nursing unit currently needs to last until the next supply order date (separate lists are found taped inside cabinet doors, supply drawers, and on code or crash cart) |
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Definition
A physical, chemical, or emotional factor that causes bodily or mental tension and may be a factor in disease causation |
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Term
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Definition
A sheet of paper used by all the nursing unit personnel to jot down items that need reordering |
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Term
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Definition
cardiopulmonary resuscitation |
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Term
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Definition
Continuous Quality Improvement |
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