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T or F: Regulation of health care industry exists principally in the form of self regulation. |
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T or F: In recent decades, government and insurers have exerted control over much of health care's money supply. |
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T or F: Corporate mergers nd the formation of health care systems have invariably resulted in widespread reductions in health care costs. |
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T or F: The pace of technological change in health care has slowed considerably over the recent decade. |
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T or F: Managed care organizations have brought pressure to bear on hospitals and physicians to reduce the length of hospital stays. |
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A formal agreement between separately owned and controlled facilities to officially coordinate and share certain activities is most app. referred to as: |
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Which of the following is not true concerning regulation of the health care industry? |
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The most prevalent form of regulation in health care is self regulation. |
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The apparent principal driving force behind the growth of health maintenance organizations (HMOs) has been: |
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The desire of payers to stem excessive cost increases or reduce costs overall. |
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A group of registered nurses open an independent health clinic in a local shopping mall. This clinic offers walk-in, non-emergency care. The clinic staff refers complicated cases to the local hospital. The opening of this clinic in the same geographic area as the hospital is an example of: |
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The administration of an acute care hospital invites the owner of local comprehensive rehab facility to serve as a voting member on the hospital's area wide planning commission. This is an example of... |
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An acute care hospital has declared a three year moratorium on building due to uncertainty about economic and demographic shifts it its local area. This is an example of... |
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The owners of an independent rehab center have made the decision to add new specialty service for sports-related injuries to its existing range of services. This is an example of: |
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Planning constraints are similar to which aspects of the Clientele Network... |
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Which characteristic of effective plans gives the employee team immediate motivational feedback? |
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Typical philosophical premises in health car eplanning include all of the following except: a. american hospital association's guidelines of patient rights b. code of ethic of professional associations c. requirements for reimbursement practices d. values of society concerning privacy and equal access |
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c. requirements for reimbursement practices |
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The usual sequene of developing plan is: |
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mission, objective, policies, procedures |
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Functional objectives typically includes all of the following EXCEPT: |
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Policies are intended to be: |
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overall guidelines and therefore the language used in policy statements is broad |
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The process of determining long-term objectives for the organization, along with the strategies to accomplish these objectes is termed: |
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The following wording is associated with which type of plan: "to make effective use of community involvement by the establishment of an advisory committee with a majority of members drawn from the active clients who live in the immediate geographical community": |
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The following wording is associated with which type of plan: "To process discharge summaries within 8 hours of receipt of dictated report" |
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The following wording is associated with which type of plan: "all OT personell will be licensed and registered. Recent grad or therapists from foreign countries may treat client's but they must be supervised by a licensed and certified OT who countersigns their pt. care plans and progress notes" |
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In the decision making process, critical, non-programmed, root decisions are made by: |
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T or F: in the decision making process, top level management usually defer to dept. heads when the decisions relate to specific areas of technical expertise |
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T or F: Ranke and file employees are involved in decision making through collective bargaining agreements. |
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All of the following are associated with agenda building for decision making except: |
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Certain electronic health record products must meet the USDHHS requirements for healthcare information technology. This is an example of: |
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the strategic or limiting factor in decision making |
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T or F: a health information manager chooses off-site commercial storage for hard copy records and eliminates the space and staffing associated with in home storage. This is an example of root decision making. |
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Incremental decisions do not usually involve in depth evaluation of goals, policies, or underlying philosophy. |
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In the decision making approach of satisficing, more alternatives are available than the approach of maximizing. |
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T or F: telecommuting may not be app. for an employee who copes only marginally with the absence of traditional supervision |
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T or F: it is necessary to use temp help services as sparingly as possibly because they always represent excess cost. |
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T or F: one significant application of outsourcing is the engagement of a management consultant |
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T or F: contract management of a service may involve the provision of management only or the entire service including all involved employees. |
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T or F: temporary agency employees may be retained on the job for up to one year without difficulty. |
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Which of the following is not true for temp. departmentation? |
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The life of a temp. dept. must not extend longer than 6 months. |
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Internal Revenue Service (IRS) guidelines defining an indep. contractor state that: |
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B. the using organization decides whether a particular service provider is an employee or indep. contractor c. the indep. contractor must be paid as a supplier than as an employee |
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The practice of having an employee report to two different mergers is referred to as: |
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all of the following situations generally involve a wide span of management except: |
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work group is decentralized |
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The authority associated with staff employees is termed |
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An OT group developed a pattern of departmentation for home care services based on catchment area requirements. This is an example of departmentation by: |
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The "most use" criterion in organization patterns is associated with: |
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An acute care hospital has received major grant for 5 year reserach project in neighborhood health care services. The continuance of the resaerch project after the 5 years is uncertain. The most likely pattern of organization for the research project is: |
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temporary departmentation |
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As part of a quality control program, the work is inspected in the 1st phase of the work process. This characteristic of adequate controls is termed: |
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The six sigma approach to total quality management is characterized by: |
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statistical analysis of variations |
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The use of a professional association's initiative in quality control programs is an example of: |
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The usual term for a visual control chart for plotting scheduling and progress is: |
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In order to depict the chronological flow of work, a manager would usually develop a |
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In order to identify trends in workflow, a manger would usually develop a: |
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In order to identify a cause and effect relationships in workflow, a manager would usually develop a: |
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Ishikawa diagram or fishbone diagram |
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In order to determine priorities by comparing factors and to facilitate sorting the few critical elements from the less urgent in workflow analysis, a manager would usually develop a |
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in order to show the relationship between two variable factors in workflow analysis, a manager would usually develop a |
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The principle of requalification in total quality management applies to: |
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T or F: In milestone budgeting, the budget periods are divided into equal cycles throughout the project (e.g. three month periods) |
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T or F: the best type of maintenance and repair for a dept. having a mix of new and older equipment is the fee-for-service plan. |
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The budget category which cannot be cut or reduced is: |
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computer software licensing agreements |
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The standard classification of expenditures and other budget transactions is called: |
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The uniform code of accounts |
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The approach to budgeting in which the financial database of the immediate past year is increased by some given percentage for the coming year is termed... |
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The planning approach usually associated with budgeting is |
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Which of the following wage and salary considerations is an impersonal cost: |
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labor union contract wage rates |
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T or F: An ad hoc committee and a task force differ from each other in that one is a temporary arrangement and the other is essentially permanent. |
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T or F: It is an essential requirement of any committee that its members never attempt to exercise line authority over others. |
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T or F; An advantage of committee activity is that the stimulation of shared thinking may lead to a better decision than might be reached by an individual. |
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T or F: When a committee is created, it is best to first constitute the committee, then charge its members with describing the group’s purpose, function, and scope of activity. |
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T or F: A committee can never take the place of individual managers who accept specific responsibilities and exhibit leadership. |
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T or F: A sometimes-encountered disadvantage of committees is the occasional committee that continues to exist and to meet long after its basic charge has been fulfilled and it has outlived its usefulness. |
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T or F: For most standing committees in a health care organization, meeting minutes or other records of proceedings are optional, created or not according to the chairperson’s preference. |
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T or F: A “team” is ordinarily seen as less formal or less structured than a “committee,” although it is possible for each to exist for a specific purpose.. |
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T or F: There is always the chance that a team composed of mostly rank-and-file employees could be considered an illegal labor organization. |
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T or F: Some important and highly disruptive effects on teams occur because most rewards and compensation systems focus on individual effort rather than on team performance |
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The ad hoc committee is created for the express purpose of: |
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c) dealing with one issue and disbanding when that issue is resolved. |
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The plural executive is... |
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a) a body such as an organization’s board of directors that exercises authority over the organization’s management. |
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A sometimes-significant disadvantage of committees is that: |
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A team composed primarily of rank-and-file employees may legally engage in: |
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c) pursuit of work-simplification or methods improvement projects. |
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Active employee participation in conducting the business of the organization can be encouraged by: |
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b) getting employees together occasionally to solicit their observations and to brainstorm ideas. |
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T or F: A strategic plan usually lays out the desired outcomes for a long period of time, e.g., several years. |
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T or F: The initial strategic plan is usually completed after the organization has moved out of the youth stage of the life cycle and well into the middle age phase of the life cycle. |
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A SWOT analysis is associated with |
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T or F: Licensure and accrediting agencies are given access to the annual reports if they request these documents. |
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T or F: When a full time employee plans to open his own private practice on weekends, while continuing as a week day employee with his regular employer, he is free to do so without consulting the full time employer. |
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Articles of incorporation and the related bylaws for an independent business would typically include all of the following except: |
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b) annual budget projection for the current year |
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T or F: A due diligence report is carried out on an annual basis. |
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T or F: A due diligence report, once it has been approved by the governing board, is generally distributed to all employees. |
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