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Definition
| the process by which individuals organize and interpret their impressions in order to give meaning to their environment |
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| the theory that when we observe what seems like atypical behaviour by an individual, we attempt to determine whether it is internally or externally caused |
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| a behavioural rule that considers whether an individual acts similarly across a variety of situations |
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| a behavioural rule that considers if everyone faced with a similar situation responds in the same way |
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Definition
| a behavioural rule that considers whether the individual has been acting in the same way over time |
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Term
| fundamental attribution error |
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Definition
| the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgements about the behaviour of others |
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Definition
| the tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors |
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Definition
| people's selective interpretation of what they see based on their interests, background, experience, and attitudes |
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| drawing a general impression of an individual on the basis of a single characteristic |
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| the concept that our reaction to one person is often influenced by other people we have recently encountered |
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| attributing one's own characteristics to other people |
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Definition
| judging someone on the basis of one's perception of the group to which that person belongs |
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| judgement shortcuts in decision making |
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| an unfounded dislike of a person or group based on their belonging to a particular stereotyped group |
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Definition
| a concept that proposes a person will behave in ways consistent with how he or she is perceived by others |
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Definition
| the stable patterns of behaviour and consistent internal states that determine how an individual reacts to and interacts with others |
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Definition
| enduring characteristics that describe an individuals behaviour |
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Term
| Big Five Personality Model |
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Definition
-extraversion
-agreeableness
-conscientiousness
-emotional stability
-openness to experience |
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Term
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Definition
| this dimension captures a persons comfort level with relationships. |
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Definition
| this dimension refers to a person's propensity to defer to others. |
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Definition
| this dimension is a measure of reliability - how reliable someone is |
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| this dimension taps into a person's ability to withstand stress |
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Definition
| this dimension addresses a person's range of interests and fascinations with novelty |
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Definition
| the degree to which an individual likes or dislikes himself or herself, whether the person sees himself or herself as capable and effective, and whether the person feels in control of his or her environment or powerless over the environment |
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Definition
| the degree to which an individual is pragmatic, maintains emotional distance, and believes that ends can justify means |
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Definition
| the tendency to be arrogant, have a grandiose sense of self-importance, require excessive admiration, and have a sense of entitlement |
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Definition
| a personality trait that measures an individuals ability to adjust behaviour to external, situational factors |
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Definition
| a personality willingness to take chances and risks |
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Definition
| a person with aggressive involvement in a chronicle, incessant struggle to achieve more in less and less time and, if necessary, against the opposing efforts of other things or other people |
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Definition
| a personality that is described as easy-going, relaxed |
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Definition
| a person who identifies opportunities, shows initiative, takes action, and preserves until meaningful change occurs |
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Definition
| a broad range of motions that people experience |
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Definition
| when an employee expresses organizationally desired emotions during interpersonal interactions |
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Definition
| inconsistencies between the emotions people feel and the emotions they show |
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Definition
| an individuals actual emotions |
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Definition
| emotions that are organizationally required and considered appropriate in a given job |
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Definition
| voluntary actions that violate established norms and threaten the organization, its members, or both |
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Definition
| the theory that employees react emotionally to things that happen to them at work and that this emotional reaction influences their job performance and satisfaction |
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Definition
| goals that individuals would like to achieve during their lifetime |
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Definition
| preferable ways of behaving for achieving terminal values |
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Definition
| the ability to understand someones unfamiliar and ambiguous gestures in the same way as would people from his or her culture |
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Definition
| positive or negative feelings about objects, people, or events. They affect the way people respond to a situation |
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