Term
|
Definition
A planned effort to help employees learn job-related knowledge, skills, and attitudes. |
|
|
Term
|
Definition
|
|
Term
|
Definition
Proficiency at performing a particular act |
|
|
Term
|
Definition
An evaluative reaction to particular categories of people, issues, objects, or events |
|
|
Term
|
Definition
A change in knowledge, skill, or attitude that results from experience |
|
|
Term
Informal learning methods |
|
Definition
Natural learning that is neither planned nor organized |
|
|
Term
|
Definition
Application on the job of knowledge, skills, or attitudes learned in training |
|
|
Term
Traditional model of instructional design |
|
Definition
A process used to create training programs in which needs assessment is followed by design and delivery and then by evaluation |
|
|
Term
Rapid model of instructional design |
|
Definition
A process used to create training programs in which assessment, design and delivery, and evaluation overlap in time |
|
|
Term
|
Definition
A process for determining what training to offer and who should be trained |
|
|
Term
Proactive needs assessment |
|
Definition
A systematic process for determining and prioritizing the training programs to be developed and delivered by an organization |
|
|
Term
|
Definition
A process used to identify characteristics of the organizational environment that will influence the effectiveness of training |
|
|
Term
Transfer of training climate |
|
Definition
Environmental factors that support training, including policies, rewards, and the attitudes and actions of management and coworkers |
|
|
Term
|
Definition
A process used to describe the work activities of employees, including the knowledge and skill required to complete those activities |
|
|
Term
|
Definition
A process used to identify who needs training and what characteristics of those individuals will influence the effectiveness of training |
|
|
Term
Reactive needs assessment |
|
Definition
A problem-solving process used to determine whether training is necessary to fix a specific performance problem and, if training is necessary, what training should be delivered |
|
|
Term
|
Definition
The gap between desired and actual performance |
|
|
Term
|
Definition
A process used to determine the underlying causes of a performance problem. |
|
|
Term
|
Definition
Organizations that sell existing training programs or services to develop and deliver training programs |
|
|
Term
|
Definition
How training content is organized and structured for the learner |
|
|
Term
|
Definition
How training content and the associated methods are delivered to the learner |
|
|
Term
|
Definition
Training delivered through computers and network technology |
|
|
Term
|
Definition
An agreement that specifies what the trainee and his/her manager will do to ensure training is effective |
|
|
Term
Relapse prevention training |
|
Definition
A transfer enhancement activity that helps prepare trainees to overcome obstacles to using trained behaviors on the job |
|
|
Term
|
Definition
Allowing employees a chance to use the skills they learned in training back on the job |
|
|
Term
|
Definition
The extent to which the benefits of training exceed the costs of developing and delivering training |
|
|
Term
Return on Investment (ROI) |
|
Definition
An efficiency measure created by dividing the monetary value of training benefits by the costs of delivering training and multiplying the result by 100. |
|
|