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| An organizations planned efforts to help employees acquire job related knowledge, skills, abilities, and behaviors with the goal of applying these on the job. |
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| A process of systematically debeloping training to meet specified needs. |
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| Leanring Management Systems (LMS) |
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| A computer application taht automates teh administration, development, and delivery of training programs. |
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| The process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary. |
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| A process for determining the appropriateness of training by evaluating the characteristics of the organization. |
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| A process of determining individuals' needs and readiness for training. |
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| The process of identifying and analyzing tasks to be trained for. |
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| A combination of employee characteristics and positive work enviornment that permit training |
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| Someone in the organization that is responsible to coordinate the overall training program, even if the training is outsourced. |
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| Trainees at different locations attend programs online. |
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| Receiving training via the INternet or the organizations intranet. |
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| Electronic performance support sysetems (EPSSs) |
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Definition
Provide access to skills training, information, and expert advice when a problem occurs on the job.
This is faster and more relevant than attending classes. |
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Term
| On the Job Training (OJT) |
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Definition
| Training methods in which a person with job experience and skill guidees trainees in practicing job skills at the workplace. |
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| Apprenticeship (and the jobs associated with it) |
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Definition
A work-study traingin method thatteaches job skills through a combination of on-the-job training and classroom training for a certified tradesperson.
Require at least 144 hours of classroom time and 2,000 hours (1 year) on the job experience
Bricklayer, carpenter, electrician, blumber, welder
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Term
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Definition
On the job learning sponsored by and educational institution as a component of an academic program.
The students can gain experience related to their area of study.
Can teach them about the workplace and lead to a job offer.
Accountant, doctor, lawyer, nurse, journalist |
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Term
| To be effective, OJT programs should include... |
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Definition
Org. should issue a policy statement describing the purpose of the training and emphasising the org's support for it.
The org should specify who is accountable
The org should rebiew OJT pratices
Managers and peers should be trained in OJT principles
Should have lesson plans
Org should asses the employees level of basic skill |
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Definition
A training method that represents a real-life situation, with trainees making decisions resulting in outcomes that mirror what would happen on the job.
Should be identical of what whould happen in the job, and respond exactly how the situation would respond
Expensive and need constant updating, but people are enthusiastic and it can become more widespread |
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Term
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Definition
Computer depictions of trainees, which the trainee manipulate in an online role-play
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| A computer-based technology that provides an interactive three-dimensional leaning experience. |
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Training programs in which participants learn concepts and apply them by simulating behaviors involved and analyxing the activity, connecting it wiht real-life situations
"Cooking is a great way to learn teamwork."
It should be related to a specific business problem.
Participants should feel challenged, pushed outside their comfort zone but within their limits |
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| A teamwork and leadership training program based on the use of challenging, structured outdoor activities. |
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| Team training in which team members understand and practice each others skills so that they are prepared to step in and take another members place. |
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| team training that teaches the team how to share information and make decisions to obtain the best team performance. |
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| Training in the skills necessary for effectively leading the organization's teams. |
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| Training in which teams get an actual problem, work on solving it and commit to an action plan, they are accountable for carrying it out. |
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| Readability (and how to rewrite it to make it easier) |
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Definition
The difficulty level of written materials.
Use simple, concrete words instead of difficult or abstract ones.
Make long sentences into several sentences.
Break up long paragraphs into several
Add checklists |
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Definition
On the job use of knowledge, skills, and behaviors learned in training.
Apply what they learned in training to the job. |
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| Training designed to prepare employees to perform their jobs effectively, learn about hteir organization, and establish work relationships. |
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| Training designed to change employee attitudes about diversity and/or develop skills needed to wrok with a diverse workforce |
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