Term
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Definition
Stores/Legends Rituals/Ceremonies Organizational language Physical Structure or decor |
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Term
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Definition
Conscious Beliefs Evaluate what is good or bad, right or wrong |
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Term
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Definition
Unconscious, taken for granted perceptions or beliefs Mental models of ideals |
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Term
| Artifact: Stories and Legends |
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Definition
•Social prescriptions of desired (undesired) behavior •Provides a realistic human side to expectations |
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Term
| Most Effective Stories and Legends |
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Definition
–Describe real people –Assumed to be true –Known throughout the organization –Are prescriptive |
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Term
| Artifacts: Rituals, Ceremonies, and Language |
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Definition
Rituals: programmed routines Ceremonies: planned activities for an audience Language: words to address stakeholders, phrases and special vocabulary, also in subculture |
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Term
| Artifacts: Physical Structures/Symbols |
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Definition
•Building structure -- may shape and reflect culture •Office design conveys cultural meaning |
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Term
| Organizational Subculture |
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Definition
•Located throughout the organization •Can enhance or oppose (countercultures) firm’s dominant culture •Two functions of countercultures: –provide surveillance and critique, ethics –source of emerging values |
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Term
| 3 benefits of strong organizational culture |
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Definition
1. social control 2. Social glue 3. Improves Sense-Decision making |
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Term
| 3 problems of strong cultures |
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Definition
1. may be misaligned with company 2. Have limiting mental models 3. may suppress dissenting viewpoints |
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Term
| Strengthening Organizational Culture |
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Definition
- Actions of founders and leaders - Culturally consistent rewards - Aligning artifacts - Selecting and socializing employees |
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Term
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Definition
–Newcomers make sense of the organization’s physical, social, and strategic/cultural dynamics |
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Term
| Socialization: Adjustment |
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Definition
–Newcomers need to adapt to their new work environment •New work roles •New team norms •New corporate cultural values |
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Term
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Definition
Pre-Employment Stage Encounter Stage Role Management |
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Term
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Definition
-Outsider - Gathering Information - Forming psychological contract |
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Term
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Definition
•Newcomer
•Testing
expectations |
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Term
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Definition
- Insider - Changing roles and behavior - resolving conflicts |
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Term
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Definition
| - A balance of positive and negative information about the job and work context |
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Term
| Benefits of Realistic Job Previews |
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Definition
–Less turnover, higher job performance –Less reality shock –Vaccination effect –Builds loyalty |
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