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HRIR 3042
Chapter 9 - Foundations of Team Dynamics
20
Other
Undergraduate 3
04/21/2008

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Term
What are Teams?
Definition
Groups of two or more people
Exist to fulfill a purpose
Interdependent -- interact and influence each other
Mutually accountable for achieving common goals
Perceive themselves as a social entity
All of the above (if one is missing, it’s just a group)
Term
How are teams better?
Definition
Make better decisions
Make better products and services due to more knowledge and expertise
Increase employee engagement
Term
Team Effectiveness Defined
Definition
Fulfills objectives assigned to the team well
Fulfills satisfaction and well-being of team members
Maintains team’s survival, maybe
Term
Team Effectiveness Model
Definition
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Term

Organizational and

Team Environment

Definition
Reward systems
Communication  systems
Physical space
Organizational  environment
Organizational  structure
Organizational  leadership
Term
Team Design
Definition

- Task Characteristics

- Team size

- Team Composition 

Term
Team Processes
Definition

- Team Development

- Team norms

- Team roles

- Team cohesiveness 

Term
Team Effectiveness
Definition

Achieve organizational goals

Satisfy member needs

Maintain team survival 

Term
Team Composition--Teams are more effective when members:
Definition
1.Are motivated
To perform task
To work cooperatively with the team
2. Have the right competencies
Skills and knowledge to perform the task
Ability to work effectively with each other
3.Homogeneous or heterogeneous?  What kind of diversity?
4.Have team-oriented personalities
Conscientious and agreeable
Collectivist values
Term
Homogeneous Teams
Definition
Less conflict
Faster team
development
Perform better on cooperative tasks
Better coordination
High satisfaction of team members
Term
Heterogeneous Teams
Definition
More conflict
Longer team development
Perform better on complex problems
More creative
Better representation outside the team
Term
Stages of Team Development
Definition

Forming

Storming

Norming

Performing

Adjourning 

Term
Team Norms
Definition
Informal rules and expectations team establishes to regulate member behaviors
Term
Team norms develop through
Definition
Initial team experiences
Critical events in team’s history
Experience/values members bring to the team
Term
How do you encourage positive team norms?
Definition
Introduce norms when forming teams
Select members with preferred norms
Discuss counter-productive norms
Reward behaviors representing desired norms
Disband teams with dysfunctional norms
Term
Team Roles
Definition
set of behaviors people are expected to perform in certain positions
Term
Team Cohesiveness
Definition

The degree of attraction people feel toward the team and their motivation to remain members

Term
Increase team cohesiveness
Definition
Member Similarity, Team Size, Member Interaction, Somewhat Difficult Entry, Team Success, External Challenges
Term
Trouble with Teams
Definition
Individuals better/faster on some tasks
Process losses - cost of developing and maintaining teams
Companies don’t support best work environment for team dynamics
Social loafing
Term
How to Minimize Social Loafing
Definition
Make individual performance more visible
Form smaller teams
Specialize tasks
Measure individual performance
360 degree feedback
Increase employee motivation
Increase job enrichment
Select motivated employees
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