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Definition
•Groups of two or more people •Exist to fulfill a purpose •Interdependent -- interact and influence each other •Mutually accountable for achieving common goals •Perceive themselves as a social entity •All of the above (if one is missing, it’s just a group) |
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–Make better decisions –Make better products and services due to more knowledge and expertise –Increase employee engagement |
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Team Effectiveness Defined |
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•Fulfills objectives assigned to the team well •Fulfills satisfaction and well-being of team members •Maintains team’s survival, maybe |
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Organizational and Team Environment |
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•Reward systems • Communication systems • Physical space • Organizational environment • Organizational structure • Organizational leadership |
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- Task Characteristics - Team size - Team Composition |
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- Team Development - Team norms - Team roles - Team cohesiveness |
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Achieve organizational goals Satisfy member needs Maintain team survival |
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Team Composition--Teams are more effective when members: |
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1.Are motivated –To perform task –To work cooperatively with the team 2. Have the right competencies –Skills and knowledge to perform the task –Ability to work effectively with each other 3.Homogeneous or heterogeneous? What kind of diversity? 4.Have team-oriented personalities •Conscientious and agreeable •Collectivist values |
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•Less conflict •Faster team development •Perform better on cooperative tasks •Better coordination •High satisfaction of team members |
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•More conflict •Longer team development •Perform better on complex problems •More creative •Better representation outside the team |
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Stages of Team Development |
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Forming Storming Norming Performing Adjourning |
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Informal rules and expectations team establishes to regulate member behaviors |
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Team norms develop through |
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–Initial team experiences –Critical events in team’s history –Experience/values members bring to the team |
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How do you encourage positive team norms? |
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•Introduce norms when forming teams •Select members with preferred norms •Discuss counter-productive norms •Reward behaviors representing desired norms •Disband teams with dysfunctional norms |
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set of behaviors people are expected to perform in certain positions |
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The degree of attraction people feel toward the team and their motivation to remain members |
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Increase team cohesiveness |
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Member Similarity, Team Size, Member Interaction, Somewhat Difficult Entry, Team Success, External Challenges |
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Definition
•Individuals better/faster on some tasks •Process losses - cost of developing and maintaining teams •Companies don’t support best work environment for team dynamics •Social loafing |
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How to Minimize Social Loafing |
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Definition
•Make individual performance more visible –Form smaller teams –Specialize tasks –Measure individual performance –360 degree feedback •Increase employee motivation –Increase job enrichment –Select motivated employees |
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