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HRE 2723: Final
Final material note cards
129
Other
Undergraduate 3
05/07/2012

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Term
LPI Model?
Definition
Authors Kouzes & Posner boil leadership down into 5 practices and 10 commitments to show how to benefit own self.
Its easy to grasp and shows the basics of how we lead people.
Term
What are the 5 practices of LPI Model?
Definition
Guideline for leading:
1. Model the Way
2. Inspire a Shared Vision
3. Challenge a Process
4. Enable Others to Act
5. Encourage the Heart
Term
What does Kouzes say about leadership? Who are the most influential leaders?
Definition
Its a set of skills/practices that applies to everyone. It isn't just for a select few.
YOU are the most influential leader!
Term
What does Kouzes say about challenges?
Definition
It isn't the issue of the challenge, but it is how you respond to the challenge that matters.
Term
What does Kouzes say about adversity?
Definition
Adversity introduces us to the character that we have already develop and exposes our values and beliefs.
Term
Kouze says that the best leaders are the ...
Definition
best learners
Term
What are the top characteristics of leadership you MOST want from leader according to Kouze?
Definition
Competence, Forward-looking, Honest, Inspiring, Intelligent
Term
What does Kouze say is the foundation of leadership? Whats the first task of any leader?
Definition
Credibility
To establish their personal credibility with an audience (declare values)
Term
What most differentiates leaders from individual contributors says Kouze? What 5 practices of LPI is this?
Definition
Forward Looking (71%)
Vision trumps everything when it comes to leaders.
= Inspire a Shared Vision
Term
What is Inspire a Shared Vision says Kouze?
Definition
You need to be able to show others how their long term interests can be realized, appeal to others, describe image of what future could be like.
- The most challenging (we are least skilled)
- Most differentiates Leaders
Term
What is Kouze's secret to success?
Definition
Say in love (feel excitement/ passionate to achieve)
Term
What are the two views of great leaders says Porras author of Built to Last? Explain
Definition
Traditional View: passionate, highly motivated to lead = Charismatic Visionary Leader (Focus on LEADING)

Built to Last Leader: unobtrusive, good listener (Focus on BUILDING)
Term
What are the steps to becoming a great leader says Porras author of Built to Last?
Definition
1. CLARIFY who you are and what you want.

2. BUILD an organization consistent with who you are and what you want
Term
What does Porras' Built to Last book describe?
Definition
How do companies promote change and develop core values
Term
What did micro-finance demonstrated in Bangladesh?
Definition
It demonstrated that millions of people can participate in society in a normal way. Like through Yunus' banks
Term
What is a social entrepreneur?
Definition
They see opportunities where people don't see them and see a future that others cannot even image.
- Tackle large problems governments fail to provide (health, housing, education)
- Believe then see
Term
What is the Youth Build founded by Stoneman?
Definition
It is an organization that creates an alternative for futures youth to change their futures.
It makes young people feel respected and forces them to take responsibility for themselves and communities.
- Sign up for 1 year: 1/2 school 1/2 build homes
Term
What is Zappos all about?
Definition
Brand = Customer Service
75% of profit is from customer loyalty.
Term
What is unique about Zappos training program?
Definition
They give trainees an opportunity to opt out by paying them if they choose to leave the program.
Term
What is the most important and predicting aspect of whether you will lead or not, according to Kouze?
Definition
Treat others with dignity and respect.
The more people who agree this is true the more likely you will be successful.
Term
What is the true challenge to being a leader according to Kouze?
Definition
To be empathetic; therefore, the best leaders are the most humble.
Term
What does Kouze say about the use of enthusiasm?
Definition
Enthusiasm leads to a leader’s credibility – more enthusiasm (ability to inspire) – more likely to be followed. This energy shows caring and infectious.
Term
Kouze says that you need to do what when trying to describe and envision values?
Definition
Make statements more of pictures than words so that people can see.
Term
Kouze says you need to give people chance to fail. Why?
Definition
When people feel safe they will take more risks, which in turn will make turn it into a learning experience.
Term
Why is genuiness important says Kouze?
Definition
It is the authenticity of leader. If it looks like your not being genuine people won't follow. What we articulate as leaders needs to be what we are personally invested in.
Term
Kouze says, the most important emotion is?
Definition
Gratitude
Term
What is Kotter's definition of urgency?
Definition
It is the combination of thoughts (great opportunities, hazards), feelings (gut level determination to do something now, to win), and actual behavior (hyper alertness to whats going on).
Term
How do we gauge urgency according to Kooter?
Definition
-Understand the world is moving faster and faster
- Disconnection creates complacency which urgency goes down
- To maintain = continue to work at it.
Term
How did Harjant Gill take action and see the world in a different place?
Definition
He moved from India to San Francisco, US, and he announced he was gay. He wanted to make a positive role model for gays.
Made documentaries to raise esteem of gay minority population.
Term
What is Hariant Gill's "Mission Movie" about?
Definition
It explores life in ethnically diverse neighborhood in San Francisco.
Theme: How we deal with space
Heart of Film: How those with different backgrounds/points of view can live together
Term
What did Frances Elcoate in Australia do?
Definition
She has helped Abaritian youth, and wants to enhance self-esteem and job training.
Mostalf - aimed at youth that are marginalized.
Term
How did Meseret Yirga help the youth in Ethiopia?
Definition
Opened a dance company aimed to promote dance trying to teach society about different problems through dance.
Term
What did Karen Tse do?
Definition
She founded International Bridges Justice (IBJ) to ensure every man, woman, child has effective defense counsel.
She rebuilt Cambodia's legal system.
Term
According to Karen Tse, human rights are?
Definition
about building the simple building blocks
Term
What can social entrepreneurs do as a field?
Definition
They can create many heroes who play many different roles to make change happen. This community is the power for the field.
- Power to unleash potential and power inside each human being.
Term
What are the five principles for predicting an organizational success?
Definition
1. Change Leader: Time needed
2. Pick the Right Problem: Important
3. Extent to which organization is willing to reach outside the industry: Reaching outside the boundaries
4. Insisting on doing it right: Rapid cycle improvement
5. Extent that you know who the customer is: Assume you don't know
Term
Hoosiers Gene Hackman's Motivational Speech says to focus on the?
Definition
Fundamentals
Term
Who says 1 inch can make a difference between winning and losing?
Definition
Al Pacino
Term
Morgan Freeman's speech in Lean On Me tells the kids two things?
Definition
What they are saying about them & how they can prove them wrong together!
Term
What were Randy Pausch's Childhood dreams?
Definition
Being in zero gravity, playing in the NFL, Authoring an articl in World Encyclopedia, Being Captain Kirk, Being an imaginear
Term
What are key behaviors important to enabling others to act?
Definition
Develop cooperative relationships within your team
Actively listening to diverse points of view
Treating team with dignity and respect
Supporting decisions made by your team
Giving team a voice
Providing team members with challenging work and career opportunities
Ability to share power and recognition
Term
Mike Wiencheck exemplifies a leader who enables others to act because?
Definition
He develops everyone's role and future by spending time with individuals.
- Daily meetings to discuss daily goals & work protocol
Actively listening to diverse points of view are critical for success of project.
Term
What did Martin Burt do in Paraguay?
Definition
He wanted to dedicate his life to working with people and promote self-reliance from the bottom up.
Transform inhabitants into citizens.
Term
What is unique about Martin Burt's method for helping the poor?
Definition
He doesn't want to just help them, but show them how to get money into their pockets.
Term
What is leadership at GE?
Definition
Respect and Inspiration
Term
How did Jetblue makes themselves different from other airlines by?
Definition
Built corporation culture through deep leadership involvement
Immersive on-boarding experience
Commitment to core values
Term
How does Jetblue train their employees?
Definition
Orientation in Orlando with 400+ people. They teach them how to nurture and protect the Jet Blue culture.
Term
What is Bill George's Leadership in 4 words?
Definition
Alignment: Align people around mission and values
Empowerment: leaders are not people with power, but who empower others - push them to succeed
Service: service the customer whether working directly or indirectly sustainable value over long term
Collaborate: know how to collaborate across organizational lines
Collaborate:
Term
Bill George's What and Who am I going to be?
Definition
1. Self-Awareness (forces driving you)
2. Practicing your values under pressure (come in real world)
3. Sweet-spot (intrinsic motivations)
4. Who do we have to support us (feedback)
5. Lead an integrated life (can be the same person)
Term
According to Pausch, How do you get people to help you?
Definition
Tell the truth, be earnest, apologize when you screw up, focus on others not yourself, you can't get there alone, I believe in Karma
Term
Randy Pausch said the childhood dream he didn't get to do was & brick walls happen for a reason:
Definition
Play in NFL & Prove how badly we want things
Term
Merseret Yirga used ________ to reach out to youth.
Definition
dance
Term
Mike Wiencheck who works for bowen engineering is a
Definition
good listener
Term
Adversity introduces you to ...
Definition
yourself
Term
Be the best leaders we can be by ...
Definition
learning
Term
the foundation of leadership (do what you say you ill do)
Definition
credibility
Term
Leadership is about _____________ with leading
Definition
staying in love
Term
Is there a best style of leadership?
Definition
No best style of leadership. difference is what they pay attention to
Term
Charismatic Organizations ______ the company; Built to last organizations ______ the company
Definition
lead , build
Term
Dorothy Stoneman's Youthbuild: ____ school & ____ house
Definition
1/2 , 1/2
Term
Muhammad Yunus's introduced ...
Definition
micro-finance
Term
The most influential leaders are...
Definition
Family Members
Term
If competence increases, what happens to urgency?
Definition
decreases
Term
Young people account for ____ of unemployment.
Definition
40%
Term
Minority groups comprise _____ of population.
Definition
20%
Term
15-24 account for ______ of HIV infections
Definition
1/2
Term
What is recession?
Definition
failure of leadership
Term
What is the average amount of people change jobs within lifetime?
Definition
6-8
Term
What is a GE leadership?
Definition
Imagination, Inspiring, Respect
Term
Relationships should be built on what according to Kouze?
Definition
Leaders should WANT to be liked
Term
Student Leadership Challenge
Definition
about how student leaders mobilize others to want to get extraordinary things done in organizations.
Term
Model the Way is about
Definition
earning the right and respect to lead to direct involvement and action
Term
Is leadership a behavior or personality according to the book?
Definition
behavior
Term
What are the two commandments for Model the Way?
Definition
CLARIFY VALUES by finding your voice and affirming shared ideas.
SET THE EXAMPLE by aligning actions and shared values.
Term
What ignites the flame of inspiration?
Definition
belief in the vision and enthusiasm for it
Term
All challenges involve a departure from?
Definition
the status quo
Term
Leadership is a process that....
Definition
can be understood, grasped, and learned.
can be strengthened through coaching and practice
Term
What are the two commandments for Inspire a Shared Vision?
Definition
ENVISION THE FUTURE by imagining exciting and ennobling possibilities.
ENLIST OTHERS in a common vision by appealing to shared aspirations.
Term
What are the two commandments for Challenge the Process?
Definition
SEARCH FOR OPPORTUNITIES by seizing the initiative and by looking outward for innovative ways to improve.
EXPERIMENT AND TAKE RISKS by constantly generating small wins and learning from experience.
Term
What are the two commandments for Enable Others to Act?
Definition
FOSTER COLLABORATION by building trust and facilitating relationships.
STRENGTHEN OTHERS by increasing self-determination and developing competence.
Term
What are the two commandments for Encourage the Heart?
Definition
RECOGNIZE CONTRIBUTION by showing appreciation for individual excellence.
CELEBRATE THE VALUES AND VICTORIES by creating a spirit of community.
Term
Values
Definition
enduring beliefs about how things should be accomplished
Term
What do clearness of values give you
Definition
gives the confidence to make the tough decisions, to act with determination, and to take charge of your life
Term
Signal-sending
Definition
opportunities that make visible and tangible your personal commitment to your group and its values.
Term
Why do leaders set the example?
Definition
To represent their values
Term
What is the best way for a leader to inspire?
Definition
act, lead by example
Term
Peer-to-peer education methods
Definition
empower young people to reject unacceptable behaviors and are welcomed to share their unique thoughts and experiences
Term
How are student leaders measured?
Definition
by how consistent their constituents’ actions are with shared values.
Term
Clarifying Your Values
Definition
discovering those fundamental beliefs that will guide your decisions and actions along the path to success and significance.
Term
Set an Example
Definition
demonstrates an intense commitment to values
Term
Visions come through
Definition
relationships with others
Term
When visions are shared they can?
Definition
attract more people
sustain higher levels of motivation
withstand more challenges
Term
What is the leader's challenge?
Definition
turning possibility thinking into a clear shared vision
Term
What are both clarifying your vision and clarifying your values?
Definition
intuitive, emotional process
Term
How do leaders make their shared vision a cause for commitment?
Definition
They give voice to constituents' feelings by knowing them, listening to them, and finding out what's meaningful to them.
Term
Inspiring Shared Vision is?
Definition
an ideal and unique image of the future for the common good
Term
Is leadership a dialogue or monologue?
Definition
dialogue
Term
What is important that leaders must do when communicating their organization, product, or service? Why?
Definition
uniqueness
Because differentiates to attract supporters and allows smaller groups within larger organizations to have their own vision within the collective one.
Term
What is the most effective thing to do to enlist others?
Definition
animate it
Term
What is a great example of the most effective way to enlist others?
Definition
Dr. Martin Luther King Jr. “I Have a Dream” speech.
Term
Of the 5 principles, which do many students feel the most uncomfortable with?
Definition
Inspire a Shared Vision
Term
What is only really necessary when inspiring a shared vision
Definition
appealing to common ideals and developing the skills for communicating the shared vision with commitment and enthusiasm.
Term
What does emotion do?
Definition
It drives expressiveness and makes things more memorable.
Term
there is no value in what you are saying without
Definition
genuiness and authenticity
Term
Why must leaders be innovators?
Definition
Because it allows them to improve the organization and keep it competitive.
Term
What is one way you can create the conditions under which people will overcome their reluctance and be ready and willing to seize the initiative in calm and tragic times?
Definition
Hone your outsight (the capacity to perceive external things)and help your group develop that ability too.
Term
Outsight?
Definition
the capacity to perceive external things
Term
What gets people through the tough times?
Definition
meaning
Term
How do leaders care to receive ideas?
Definition
Anyone and anywhere
Term
Which are more likely to earn early victories
Definition
small steps or big-bang efforts
Term
How do you help others cope with stress?
Definition
building a sense of control
asking them to do challenging task within their skill level. Encouraging other students to see change as opportunity.
Term
Leadership Maxim?
Definition
You are not any more special than anybody else in the organization.
Term
the most single predicator to people’s satisfaction with their groups is?
Definition
trust
Term
interdependence
Definition
condition in which each member knows that he or she cannot succeed unless everyone else does, or at least, they can't all succeed without coordinating efforts
Term
Strengthening Others?
Definition
Leaders need to instill confidence in their fellow students and help them recognize their own abilities.
Term
The heart of strengthening others?
Definition
creating a climate in which people are fully engaged and feel in control of their own lives.
Term
Paradox of Power
Definition
Leaders become most powerful when they give their power away
Term
Leaders who share power demonstrate?
Definition
Profound trust in and respect of other’s abilities and those people become more committed to carrying out their responsibilities.
Term
Empowering?
Definition
liberating people to use the power and skills they already have, expanding their opportunities to use themselves in service of a common and meaningful purpose
Term
How can you enhance self-determination?
Definition
Give people more choice and autonomy
Term
Individual accountability is critical?
Definition
to collaborative effort
Term
What fuels people's sense of power and control?
Definition
Choice, distraction and accountability
Term
the master skill that enables teams, partnerships, and other alliances to function effectively. It can be sustained only when you create a climate of trust and facilitate effective long-term relationships with constituents.
Definition
Collaboration
Term
Heart of Leadership
Definition
Caring
Term
Recognition
Definition
about acknowledging good results and reinforcing positive performance, shaping an environment in which everyone’s contributions are noticed and appreciated
Term
Why are expectations important?
Definition
Powerful because they are the frames into which people fit reality.
They play an important role in developing people and drawing out their highest potential.
Term
Encouragment
Definition
positive information that tells people they are making progress, are on the right track, and are living up to standards.
Term
What two things can leaders do that show constituents they care?
Definition
Encouragement & Listening
Term
What is common unity?
Definition
Leaders create a sense of belonging and team spirit, building and maintaining the necessary social support.
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