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HR Short Answer_2
Short answer questions for exam 2
27
Management
Undergraduate 3
03/04/2015

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Cards

Term
Types of Interview Questions
Definition
Situational
Behavioral
Job Knowledge
Term
Situational Question
Definition
What would you do in a certain situation
Term
Behavioral Question
Definition
How you behaved in the past in a certain situation
Term
Job Knowledge Question
Definition
what experience and previous knowledge you have
Term
Reliability
Definition
the characteristic that refers to the consistency of scores obtained by the same person when retested with the identical or equivalent tests
Term
Validity
Definition
the accuracy with which a test, interview, and so on measures what its purports to measure or fulfills the function it was designed to fill
Term
Content Validity
Definition
the test contains a fair sample of the tasks and skills actually needed for the job in question
Term
Criterion Validity
Definition
based on showing that scores (predictors) on the test are leated to job performance (criterion)
Term
Training Methods
Definition
On-the-job
Vestibule
Apprenticeship
Term
On-the-Job Training
Definition
Coaching: educating, instructing, and training subordinates
Job rotation
Example: factory worker
Term
Vestibule Training
Definition
learn on actual or simulated equipment that would use be used on the job, but are trained off the job
Example: pilot
Term
Apprenticeship
Definition
structured process by which individuals become skilled workers through a combination of formal instruction and OJT
Example: hair stylist
Term
Rating Committee
Definition
composed of the employee's immediate supervisor and 3 or 4 other supervisors
Term
Reasons to use Rating Committee
Definition
helps cancel out bias
see different facets of the employee's performance
Term
Performance Appraisal Problems
Definition
Central Tendency error
Halo or horns error
Strictness or leniency
Term
Central tendency error
Definition
rating everyon as average or in the middle because you avoid high or low ratings
Term
Halo or Horns Error
Definition
rating someone based on one aspect rather than all the asapects of the rating process
Term
Strictness or Leniency
Definition
everyone gets rated as terrible or excellent
Term
How to avoid Central Tendency Error
Definition
rank employees rather than use a graphic rating scale
Term
How to avoid Halor or Horns Error
Definition
be aware that you really like something or really dislike something and make sure you don't let it affect your overall perception of the employee's performance
Term
How to avoid Strictness or Leniency
Definition
rank your subordinates
Term
Establishing pay rates
Definition
1. concuct salary survey
2. determine worht of each job
3. group similar jobs into pay grades
4. Price each pay grade
5. Develop rate ranges
Term
Salary Survey
Definition
formal or informal surveys of what otheer employers are paying for similar jobs
Term
Job evaluation
Definition
comparison of jobs to determine the worth of one job relative to another
Term
Pay grades
Definition
comprises job of approximately equal difficulty or mportance as determined by job evaluation
Term
Wage curve
Definition
shows the relationship between the relative value of a job and the average wage paid for the job
Term
Develop rate ranges
Definition
create steps corresponding with pay rates within each pay grade
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