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HR Dev
SPHR test
118
Other
Professional
10/13/2008

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Term
Classification Procedure
Definition
EE Evaluation categories
performance
Term
Computer Assisted Instruction
Definition
Training by
computer
Term
Continuing education Units
Definition
CEUs
to maintain certification
Term
Control Group
Definition
group in study
no training
Term
Cooperative Education
Definition
work and
education
Term
Cost Per Trainee
Definition
Total cost + # of Trainees
Term
Critical Incidents
Definition
especially good
especially bad jobs
Term
Difference between Training and Ed
Definition
Training is specific
Education is general
Term
Double Loop learning
Definition
training mgrs
openness and feedback
Term
Education
Definition
acquiring general knowledge
Term
Evaluation phase
Definition
determines if training was successful
Term
Experiential Group Exercises
Definition
groups that make decisions
solve problems
Term
Experimental Group
Definition
Group that receives the training
Term
5 principles of Andragogy
Definition
EPPCI -experince, problem, participation,
calloborative, involvement
Term
Forced Distribution
Definition
predetermined %
per category
Term
Foreced-choice technique
Definition
evaluation process
pairs of items, only one is outstanding performer
Term
Four Criteria for
Evaluation Training Programs
Definition
RLBR- Reactions, Learning, behavior, results
Term
Graphic rating scales
Definition
Evaluation procedure
performance - rating scales
Term
Halo Effect
Definition
Evalutation bias
one Pos. = overall perception OR
one neg (Horn effect)
Term
Hierarchy of habits
Definition
improvements = after new habits are
aquired
Term
History
Definition
events between Pretest and
Posttest. Threaten Eval. design
Term
Imitative Learning
Definition
Modeling, observing others.
(vicarious learning)
Term
Individual analysis
Definition
Individual identifies
performance defeciencies
Term
Induction
Definition
Teaching WHAT is right
and WHY it is right
Term
Internship
Definition
Students work to
apply learning
Term
Inter-rater reliability
Definition
Two Evaluators = same outcomes
EE or Applicant
Term
Job Rotation
Definition
broaden focus and increase knowledge
Term
Job Specialization
Definition
Simplifying a job - repetitive
Term
Job-instruction Training
Definition
Showing and supervising
Term
Job Enlargement
Definition
add more of the same kind of elements
Term
Junior Boards
Definition
Assign trainees to decision making executive board
Term
Laboratory Training
Definition
Sensitivity (T-Group)
express personal feelings
Term
Learning curves
Definition
graph of correct responses
Term
Learning Organization
Definition
creates, acquires, transfers knowledge
Behavior reflects this
Term
Leniency-Strictness Effect
Definition
Bias High or Low
Term
Level of learning
Analysis
Definition
Learner understands why
Term
Level of learning Application
Definition
Learner applies to practical problems
Term
Level of Learning Comprehension
Definition
Learner able to perceive
importance
Term
Level of Learning Evaluation
Definition
Learner able to make judgements of
Value and Worth
Term
Level of Learning Knowledge
Definition
Learner recalls specific
Facts
Term
Level of Learning
Synthesis
Definition
drawing from related sources
reach conclusions
Term
Steps in the action research model
Definition
Problem, data, feedback, diagnosis, action planning, action , reevaluation
Term
Maturation
Definition
internal changes of trainees
from pretest to posttest
Term
MBO
Definition
Mgt by Objectives
Goals, evaluate performance
Term
Method of sucessive approximations
Definition
shaping behavoir by selectively reinforcing
Term
Modeling
Definition
trainee imitates model
Term
Motivated forgetting
Definition
info is threatening or not useful
Term
motor responses
Definition
skills acquired thru
practice
Term
Negative transfer of training
Definition
inhibits performance
new situation
Term
Negatively acceleratin
learning curve
Definition
rapid learning in beginning
smaller learning later
Term
Numbers Fetish
Definition
numbers more exact
then subjective info
Term
Obsolescence
Definition
reduction of effectiveness
new knowledge
Term
Operant Conditioning
Definition
stimulus-response
selective reinforcement
Term
operational analysis
Definition
behaviors needed to perform task
properly
Term
Organizational Development
Definition
HR improving Org thru
structured interventions
Term
Organizational analysis
Definition
assessment of org. problems
succession planning, org climate
Term
Paired comparisons
Definition
ranking by comparing EEs to each
other
Term
Passive decay
Definition
Use it or lose it
Term
Passive decay
Definition
Use it or lose it
Term
Peer Appraisal
Definition
Coworker evaluates employee's
performance
Term
Personnel analysis
Definition
identify deficiences in EE
performance
Term
Plateau
Definition
learning curve
no performance improvements
Term
Positive transfer of training
Definition
training enhances performance
new situation
Term
Positively accelerating
learning curve
Definition
slow in beginning
significant later
Term
Proactive inhibition
Definition
forget
old info interferes with new info
Term
Programmed instruction
Definition
small steps
master each step
Term
Quasi-experimental design
Definition
studies in natural setting
less control
Term
Recency effect
Definition
bias
recent events are weighted more
Term
reciprocal determinism
Definition
environment influences behavoir
individuals influence environment
Term
Reinforcement Theory
Definition
behavior determined by
rewards or punishment
Term
Retroactive Inhibition
Definition
foregetting
new info interferes with remembering old
Term
Role Playing
Definition
training
act out roles of other people
Term
Role reversal
Definition
echange roles
act out situation
Term
Rote Learning
Definition
memorization
Term
S-shaped learning curve
Definition
slow learning beg. and end
rapid learning in the middle
Term
Sandwich interviews
Definition
Perf. Eval
Neg-Pos-Neg
Term
Self actualization
Definition
Achieve all
genetic blueprint
Term
Self-directed work team
Definition
Self managed group
rotate jobs
Term
Self-efficacy
Definition
Belief in your
own capabilities
Term
Self-esteem
Definition
How we see ourselves
skills, abilities, behaviors
Term
Sensitivity Training
Definition
unstructured group discussion
share feelings and emotions
no trainer or agenda
Term
Sequencing effect
Definition
Eval. bias
compared to previous EE
Term
Shaping
Definition
Change behavior by
selective rewards
Term
Simulation
Definition
training environment
reproduction of real-life environment
Term
Six Levels of learning
Definition
Knowledge
Comprhension
Application
Analysis
Synthesis
Evaluation
Term
Skill variety
Definition
Core demension of a job
allows EE to develop skills
Term
Social Cognitive Theory
Definition
Learning is influenced by what is reinforced.
Term
Solomon four-group design
Definition
random 4 groups
two groups pretested
two groups trained
Term
Symbolic learning
Definition
learn with symbols, images, associations
Term
Task significance
Definition
degree that task has signficant impact
Term
Task identity
Definition
Task is whole job - not just small act
(core dimension of job)
Term
Three phanses of the sytems model of training
Definition
Assessment
Train. & Dev
Eval
Term
Time Series Design
Definition
research
periodically measuring
Term
TQM
Definition
Total Quality Mgt
continuous improvement = error-free products
Term
Training
Definition
learning specific info or skills
Term
Training and development phase
Definition
Design and presentation phase of
Systems model of training
Term
Transfer of training
Definition
transfer of new knowledge or skill to new job
Term
Unobtrusive measures
Definition
Data gathered without
influencing EE behavior (files)
Term
Value internalization
Definition
Attitudes and beliefs internalized into values
Term
Vestibule Training
Definition
training in a replication of
actual job sistuation
Term
vicarious learning
Definition
Also "imitative learning"- learn by observation
Term
Zero-sum problem
Definition
bias
EE eval. fit a specific avg
Term
Action research model
Definition
OD strategy
Problem, data, feedback, diagnosis, action planning, action, reevaluate
Term
Adult Learning Theory
Definition
Also "Andrgogy" - experienced based, problem centered, participative
Term
ALN
Definition
Asynchronous Learning Networks
Anytime-Anywhere
combines self-study with others
Term
Alternate ranking
Definition
Eval procedure
EEs ranked best and worst until all are ranked
Term
Andragogy
Definition
Adult learning process
participative, experience-based, problem-centered
Term
Apprenticeship
Definition
trainee works with skilled EE
Term
Assessment phase
Definition
First phase of Systems Model of Training
determine need for training and Dev
Term
Assessment Centers
Definition
Assess the mgt potential of EEs
use problem solving groups
Term
BARS
Definition
Behaviorly Anchored Rating Scales
Each point on scale has a behavioral description
Term
Behavioral Objectives
Definition
behavior to be learned
how the behavior is to be performed
Term
Behavioral Observation Scales
Definition
how frequent certain behaviors are
observed
Term
Career Pathing
Definition
Sequence of career activities
Term
case Study
Definition
posttest data
after training program
Term
Central-tendency effect
Definition
Perf. Eval Bias
Evaluator gives AVG ratings to all EES
Term
Chaining
Definition
combining series of activities
performed sequentially
Term
Classical conditioning
Definition
conditioned stimulus paired with an unconditioned stimulus
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