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The extent to which the three primary HR activities are designed to achieve the goals of the organization. |
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knowledge, skills, and abilities |
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quality of the employees, people are the source of corporate advantages |
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Employees are person who are compensated for service performed and whose duties under the control of an employer. |
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labor force trends, globalization, technology, ethics and social responsibility |
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practices work in concert with one another as well as with external challenges companies face |
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Blurs country boundaries in business activities Enables international joint ventures and partnerships |
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Challenges that managers must consider in the management of employees that relate to
1. Organizational demands,
2. environmental influences,
3. regulatory issues. |
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Human resource department |
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support function that designs and implements company policies for managing employees |
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tools a company uses to manage employees |
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practices within each HR activity are consistent with each other |
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individuals responsible for supervising and directing a group of employees to perform tasks |
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Set of underlying values and beliefs employees share Unwritten yet understood Represents beliefs of company’s founders and key leaders Influences how employees do their jobs Can assist in attracting and retaining employees |
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strategy, culture, employee concerns |
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Primary human resource activities |
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The three primary HR activities include: Work design and workforce planning, managing employee competencies, and encouraging the right employee attitudes and behaviors. |
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Company’s strategy influences types of jobs needed
Low-cost leader, example: Wal-Mart Differentiation, example: Nordstrom Four-star restaurant vs. fast food |
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