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How Groups Behave
Chapter 14 vocabulary
10
Business
12th Grade
03/19/2012

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Term
Formal work groups
Definition
Established by management to carry out specific tasks.
Term
Informal work groups
Definition
Formed voluntarily by memebers of an organization.
Term
Group norms
Definition
Informal rules a group adopts to regulate the behavior of group members.
Term
Group cohesiveness
Definition
Degree of attraction among group members.
Term
Group conformity
Definition
Degree to which group members accept and follow group norms.
Term
Groupthink
Definition
When group members lose their ability to think as individuals and conform at the expense of their good judgment.
Term
Linking-pin concept
Definition
A way of describing management's role in work groups.
Term
Team building
Definition
Process of establishing a cohesive group that works together to achieve its goals.
Term
Idiosyncrasy credit
Definition
Occurs when individuals who have played a significant role in a group are allowed some freedom within the group.
Term
Quality circle
Definition
A group of employees from a single work unit who share ideas on how to improve quality.
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