Shared Flashcard Set

Details

HIM-OPM
Quality and Performance in Healthcare
35
Health Care
Undergraduate 4
12/06/2010

Additional Health Care Flashcards

 


 

Cards

Term

Identify the 4 basic elements that must be proven in a malpractice case

Definition

1.  Duty

2.  Breach of Duty

3.  Damages

4.  Cause

Term

The process for ensuring qualifications for medical staff members in healthcare organizations is known as . . .

Definition

Peer Review

 

(true)

Term
Peer review and performance improvement discussions, deliberations, records and proceedings of the medical staff committees are considered "discoverable" in a court.
Definition
FALSE
Term

The Federal Health Care Quality Improvement Act of 1986 confers immunity from civil liability for damages for actions taken by peer review bodies to the following individuals and entities:

Definition
  • The professional body itself
  • Any person acting as a member of a staff to the professional review body
  • Any person under a contract or other formal agreement with the professional review body
Term

A healthcare organization has the responsibility for disclosing these elements of adverse events to the patient or the patient's family.

Definition
  • A factual explanation of the circumstances surrounding the adverse event
  • An explanation of the impact of the adverse event on the patient's treatment, including treatment that may otherwise not have been necessary
  • Steps that will be taken to correct or mitigate any injury
  • An assurance that the physician and/ or other memebers of the patient care team will remain available to discuss any concerns that the patient or family may have
Term

Chapter 22

 

The Institute of Medicine defined six aims for providing care that health care organizations and professionals should have focused and aligned.  These six aims are:

Definition
  1. safe
  2. effective
  3. patient centered
  4. timely
  5. efficient
  6. equitable
Term

Identify Peter Senge's suite of five disciplines that individuals should master to be able to approach quality from a systems orientation rather than a process orientation.

Definition
  • a shared vision
  • team learning
  • personal mastery
  • mental models
  • systems thinking
Term
A quality functional deployment is a two-step process that helps the concurrent engineering team identify the following:
Definition
1. factors that determine the quality of performance
2. actions that ensure the desired performance
Term
Identify the four groups of systems analysis tools
Definition
Modeling and simulation
Enterprise management tools
Financial engineering and risk management tools
knowledge discovery in database
Term
List five steps required to apply Theory of Constraints
Definition
1. Identify the systems constraint
2. Decide how to exploit it.
3. Prioritize and synchronize decisions above everything else
4. Elevate the systems constraints
5. If in the above steps the constraint has shifted, go back to step one. Do not allow inertia to become the system constraint.
Term
The primary objective in healthcare for both the patient and provider is to
Definition
arrive at the desired outcome
Term
Which of the following statements regarding quality management in healthcare is true?
Definition
Healthcare Quality Improvement Methods have been adopted from the business sector.
Term
Clinical quality management focuses on the evaluation of
Definition
direct care and treatment of patients
Term
The current Joint Commission accreditation standards related to quality emphasize
Definition
measuring process of performance and using the data to improve care.
Term
The current Joint Commission quality initiative is called
Definition
ORYX
Term
The Institute of Medicine released a report in 2000, that focused attention on medical errors. According to the IOM, reports about errors indicate that
Definition
there is a gap between average care and best care
Term
The role of the health information professional in QM includes all of the following except-
Definition
making judgements about the quality of clinical care.
Term
An organization- wide QI plan in hospitals is required by
Definition
CMS
Term
Which landmark legal case established responsibility of the hospital for the quality of care given by its physicians?
Definition
Darling vs Charleston Community Memorial Hospital
Term
Every healthcare organization's risk management plan should address
Definition
focus areas for the current year
Term
Which of the following is not a basic function of the utilization review process?
Definition
Claims Management
Term
In assessing the quality of care given to patients with DM, the CQI group collects data regarding blood sugar levels on admission and discharge. This date is called-
Definition
indicator
Term
The Donabedian Quality Assessment Model includes which three measures?
Definition
Structure, Process and Outcome
Term
The Joint Commission currently indentifies five core measures that provide an indication a healthcare facility's performance. The core measures include all of the following except-
Definition
HIV / AIDS
Term
Which of the following provides step-by-step guidance to physicians and others in making decisions related directly to patient care?
Definition
Clinical Practice Guidelines
Term
During the voluntary review process, the performance of a healthcare organization is measured against-
Definition
accreditation standards
Term
Which of the following documents the results of care for individual patients as well as for specific types of patients grouped by dx category?
Definition
Outcome Measures
Term
Under the ORYX system, all hospitals and skilled nursing facilities must report outcome measures on at least - percent of their patients.
Definition
20 %
Term
The process of reviewing and validating a physician's education and experience prior to granting medical staff membership is called -
Definition
credentialing
Term
Dr. Smith, an OBGYN specialist, is granted membership on the Medical Center Hospital medical staff, where she may offer care and treatment related to obstetrics . . . The process of defining what services she may perform is called -
Definition
Deliniating Privileges
Term
During a hospital stay the social worker assesses the situtation and determines that LTC placement is necessary upon DC. This process is called-
Definition
discharge planning
Term
A risk manager is called in to evaluate a situation in which a visitor to the hospital slipped on spilled water, fell, and fx'd his femur. This situation was referred to the Risk Manager because it involves a -
Definition
potentially compensable event
Term
The terrorists attacks of 9/11/2001, focused additional attention on which of the following components of Risk Management?
Definition
Disaster Preparedness
Term
In 1998, the Joint Commission implemented a QI poicy that requires review of unexpected occurrences that result in death or serious physical or psychological injury. These occurrences are referred to as -
Definition
sentinal events
Term
The systematic investigation of both the clinical and administrative reasons for the occurrences described above is called -
Definition
Root Cause Analysis
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