Term
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Definition
-joint effort between patient and health care provider
-should reflect the patients perspective
-slow down |
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Term
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Definition
| patients need for self determination |
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Term
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Definition
-do good for the patient
-advocate
-ex. finding better pain control for a patient |
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Term
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Definition
-do no harm
-ex. making sure guard rails are up |
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Term
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Definition
| consider appropriate use of resources |
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Term
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Definition
-Fairness
-recognize balance between autonomy and competing interests |
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Term
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Definition
| be aware of tradition and culture contexts |
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Term
| 4 C's of Effective communication |
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Definition
Courtsey
Comfort
Connection
Confirmation |
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Term
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Definition
1. dress professional
2. Have clear goals
3. bring back from tangents
4. have patient provide info
5. open ended questions
6. gentle guidance |
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Term
| Ways to increase patient response |
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Definition
1. Facilitate -encourage pt to say more
2. Avoid jargon
3. Clarify
4. Reflect- repeat what you heard back
5. Ask open ended questions
6. Empathize
7. Confront
8. Interpret |
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Term
| Barriers to communication |
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Definition
1. Curosisty
2. Anxiety
3. Silence
4. Depression
5. Crying and compassionate moments
6.Physical and emotional intimacy
7. Seduction
8.Anger
9. Avoiding the full story
10. Financial considerations |
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Term
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Definition
-comfort
-removal of barriers
-good lighting
-privacy
-relatively quiet
-clock in view |
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Term
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Definition
-brief statement of reason for patient seeking care
-use direct quotes |
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Term
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Definition
-History of present illness
-step by step evaluation of the circumstances that surround the primary reason for patients visit |
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Term
| Structure of taking history |
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Definition
1. CC
2.HPI
3. PMH
4.Family medical history
5. Personal and social history
6. ROS |
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Term
| What to do when approaching sensitive issues |
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Definition
-ensure privacy
-be direct and firm
-do not apologize
-do not preach
-use understandable language
-do not push |
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Term
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Definition
C- cutting down (have you been told you need to)
A-have people ANNOYED you with criticism
G- guilty feeling
E-eyeopeners (drink in the morning) |
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Term
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Definition
C-ridden in a CAR with a drunk driver
R-do you use it to RELAX
A- do you use ALONE
F-do you FORGET things while using
F-Have FAMILY/FRIENDS told you to cut down
T-Have you ever gotten in TROUBLE while using |
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Term
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Definition
F-faith, belief, meaning
I- importance and influence
C-community
A- address/action in care |
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Term
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Definition
1. Skin, hair and nails
2.Head and neck
3.Lymph nodes
4.Chest and lungs
5. Breasts
6.Heart/Blood vessels
7.GI/diet
8.Endocrine
9. musculosketal
10.Neurological
11.Neurologic
12.Psychiatric |
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Term
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Definition
| touches on major points with out complete detail |
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