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HCOM300final Martin classnotes
notes from class only
153
Communication
Undergraduate 3
05/14/2016

Additional Communication Flashcards

 


 

Cards

Term
What is measurement?
Definition
a process that includes everything that the researcher does to arrive an numerical estimates
Term
What do errors in measurement cause?
Definition
flawed results
Term
What affects the type of data we get from a study?
Definition
measurement
Term
What types of decision are made in determining measurement?
Definition

How much precision is desired?

 

(agree/disagree)

v.

(strongly agree, agree, neutral, disagree, strongly disagree)

Term
What are the 4 levels of measurement?
Definition

Nominal

Ordinal

Interval

Ratio

Term
Which type of measurement has discrete variables?
Definition

nominal

 

ex. gender, birthplace, major, hair color

Term
Which type of measurement has continuous data?
Definition

3 types

Ordinal - ranked

Interval - evenly spaces between ranks

Ratio - interval with a true zero

Term
Which is the highest level of measurement?
Definition

Ratio

 

it inclued all of the other three, and the true zero allows us to do mathematics

Term

Which type of measurement is 

"number of children?"

Definition

Ratio

There is a true zero

Term

Which type of measurement is 

"temperature on Celsius scale?"

Definition

Interval

 

Even though there is a zero, it is not a "true zero"; this quantity does not denote nothing

Term
Which type of measurement is the used to measure hardness of rocks (diamond, glass, etc.)?
Definition

Ordinal

 

it is ranked but the ranking does not indicate the degree of difference

Term
Which type of measurement describes the presence or absence of some characteristic or attribute?
Definition

Nominal

 

There is no measure of the degree to which a variable is present

Term

Which type of measurement is used to

"measure everyone's height in inches?"

Definition

Ratio

 

Height has a true zero point

Term
Which type of measurement would tally eye color?
Definition
Nominal
Term
What type of measurement is used for categorical data?
Definition
Nominal
Term
What type of measurement is used for continuous variables?
Definition

ordinal, interval and ratio

 

these are expressed numerically to indigate matters of degrees

Term
What type of measurement is used for discrete data?
Definition

Nominal

 

discrete data is composed of qualitative kinds of variables

Term
What is reliability?
Definition
A measurement's degree of stability, trustworthiness and dependability
Term
What does a reliability coefficient tell us?
Definition
Reliability coefficients tell how consistent (reliable) a measure is
Term
What is the range of a reliability coefficient?
Definition
0 - 1
Term
What is a good score for a reliability coefficient?
Definition
.7
Term
What is the best score for a reliability coefficient?
Definition

1.0

 

The closer to one it is, the more reliable it is

Term
What factor is determined if an instrument consistently yields the same results?
Definition
Reliability
Term
Are reliable measures valid?
Definition

not necessarily

 

they can be reliable because they are consistent, but be consistently wrong

Term
What is validity?
Definition
the degree to which a measure actually measures what you want it to measure and not something else
Term
What are the two ways to assess validity?
Definition

Face validity

Predictive validity

Term
What are two ways to assess reliability?
Definition

asking questions from two perspectives

& having agreement on the answers within the instrument

 

doing a test-retest with consistent results

(giving a measure to the same group twice)

Term
Does consistency of results indicate reliability?
Definition
yes
Term
Does consistency of results indicate validity?
Definition
no
Term
What is face validity?
Definition
The measure seems sound by looking at the content
Term
What is predictive validity?
Definition
The measure predicts what the researcher intended it to predict
Term
Define reliability
Definition
a measurement's degree of stability, trustworthiness and dependability
Term
What terms are relevant to sampling?
Definition

population

sample

statistics

parameters

representative sample

sampling error

census

simple & stratified random sampling

Term
What does population consist of?
Definition
all the units (universe) possessing the attributes or characteristics in which the researcher is interested
Term
If my study is of people coping with cancer, what is my population?
Definition
Everyone with cancer
Term
What does population represent?
Definition
every individual or event for which these aspects are true
Term
What does a sample represent?
Definition
A subset, or portion, of a population
Term
What makes a sample more representative of a population?
Definition
The larger, the better?
Term
What type of information is gathered from a sample?
Definition
Inferences about the population
Term
What are statistics?
Definition

numbers computed from a SAMPLE

 

statistics - samples

Term
What are parameters?
Definition

numbers computed from POPULATIONS

 

populations - parameters

 

 

Term
What type of number would be gathered from a survey about parking at CSUF?
Definition
a statistic
Term
What type of number would be the average of the SAT scores of incoming CSUF students?
Definition
a parameter
Term
What is a representative sample?
Definition
a sampling that accurately reflects the population from which it was drawn
Term
What is sampling error?
Definition
the degree to which a sample differs from the population on some measure
Term
What is another name for sampling error?
Definition
margin of error
Term
What is the range of a 2% margin of error?
Definition
4%
Term
What is the way to have a zero sampling error?
Definition
100% sample
Term
What is the name of a 100% sampling rate?
Definition
Census
Term
What is the sampling rate of a census?
Definition
100%
Term
What is simple random sampling?
Definition

research method by which researchers

select participants or events such that each event in a population has an equal chance of being selected

Term
What does simple random sampling insure?
Definition

it insures that

 

differences and characteristics of the sample are totally random; 

 

(not just chosen to support hypothesis)

Term
What is stratified random sampling?
Definition

a method by which researchers

select participants or events to represent

known proportions of characteristics in the population

 

 

 

(ex. gender proportions)

Term
Which type of sampling is random sample is drawn from homogeneous subgroups?
Definition
Stratefied random sampling
Term
What type of sampling has zero error in a population mean?
Definition
a census
Term
Are samples random chance?
Definition
yes
Term
What are the sample results at the edge of a range called?
Definition
outliers
Term
Why do researchers choose samples over census?
Definition
to help logistics
Term
What is the disadvantage of samples, rather than a census?
Definition

we have errors that can occur,

 

Outliers,

 

So may not accurately represent the population

Term
What proportions need to be watched in a sample?
Definition

gender-appropriate

social-class appropriate

Term
What are the two types of research?
Definition

qualitative

quantitative

Term
What type of research is survey research?
Definition
Quantitative
Term
What is a survey?
Definition

A study that uses questionanaires

to discover descriptive characteristics

of phenomena

Term
What is a survey method?
Definition

a system for collecting information

 

it collects results across all participants

in the same way

&

in the same order

Term
What do we call the actual paper we post or hand out?
Definition
a questionaire
Term
What do we call the method by which a questionnaire is posted or handed out?
Definition
Survey
Term
What do we call the survey form in which individuals respond to items they have read?
Definition
Questionnaire
Term
What three items must questionnaires possess to get good data?
Definition

1) reliability

2) consistency

3) validity

Term
What is the main challenge of designing reliable and valid questionnaires?
Definition
Reliance on self-report can be problematic
Term
What are the problems associated with reliance of self-report?
Definition

1) forgeting of information

2) reframing of information based on present situation

3) lying to give socially acceptable responses

4) desire to say yes

5) question wording/format can affect answers

6) question order can affect answers

7) questions can be interpreted differently

Term
What effect is seen when people lie to give socially acceptable responses?
Definition
Social desirability effect
Term
What bias is seen when people want to say yes?
Definition
acquiescence response bias
Term
What is the exhaustive aspect of answer choices?
Definition
The choices must cover all possible options
Term
What is the mutually exclusive aspect of answer choices?
Definition
Each answer option must not overlap the other answer options
Term
What type of questions allow participants to explain their answer?
Definition
open
Term
What type of questions give participants a list of options to choose from?
Definition
closed questions
Term
What is the most important consideration in questionnaire design?
Definition
Ask good questions
Term
To ask good questions, what two aspects should be part of the answer choices?
Definition

1) exhaustive - covering all options

2) mutually exclusive - options should not overlap

Term

True / False

Clear ambiguous questions are desirable

Definition

False

Clear unambiguous questions are desirable

Term

True / False

 

Six line questions are undesirable

Definition

True

 

Be clear and unambiguous

Term
What is a double-barreled question?
Definition

A question that really asks two questions?

 

 

Term

What type of question is portrayed in this example:

Did you find the movie to be entertaining and scary?

Definition

Double-barreled

 

asking about entertaining

AND scary

Term
What two things can be done to help respondents be willing to answer sensitive topics?
Definition

1) Coach the question

 

"Research has shown that people have various views about set before marriage..."

 

2) Order of questions can slowly break into sensitive topics

Term
How many questions should be used to measure each variable?
Definition
At least three
Term
What is a check question?
Definition

A check on test-taking behavior by asking the same question twice at different locations

 

(possibly positively and negatively worded)

Term

True / False

 

It is okay to lead the questionnaire with demographic information

Definition

False

 

put the interesting stuff up front

Term

True / False

 

Never make your participants average anything

Definition

True

 

Instead ask, "How many days a week do you watch television?"

Term

What mistake does this question contain?

 

"Do you agree with most Americans when they say...?

Definition
Biased wording
Term
What four aspects should be considered when constructing questions?
Definition

construct questions respondents

 

1) can answer

2) will be willing to answer

3) find relevant 

4) see as simple & concise questions

Term
What are the three types of surveys?
Definition

self-administered

face-to-face

online

Term
What are self-administered surveys best for?
Definition
complex or long response sets
Term
What are face-to-face surveys effective at?
Definition

building rapport

allowing probing

Term
What are the advantages of online surveys
Definition

cost-effective

time-efficient

Term
What are the negatives of self-administered surveys?
Definition

require literacy skills

limited to one or two open-ended questions

Term
What are the negatives of face-to-face surveys?
Definition

introduces interviewer bias

costly in terms of time and personnel

Term
What are the negatives of online surveys
Definition
may result in low quality data
Term
What type of question gives a questions or statement with a set of responses for respondents to choose from?
Definition
closed
Term
What are response sets?
Definition
respondent tendency to give a certain type of response, regardless of the question asked
Term

What is a Likert scale?

 

 

 

Definition

5 or 7 point scale

 

SA    A    N    D    SD

1    2    3    4    5

Term
What is a semantic differencial scale?
Definition

uses two bipolar adjectives to anchor a scale

 

ex.

 

clean  1   2   3   4   5  dirty

Term
what is pilot testing?
Definition

Pretesting a survey

 

(this should be done if you developed a questionnaire, or if you modified an existing one)

Term
What is Qualtrics?
Definition
An online survey maker available on CSUF portal
Term
What is purposeful sampling?
Definition
choosing participants to fit a project's goals
Term
What is snowball sampling?
Definition
participants provide the contact information of the researcher to others whom they feel might be interested and eligible for the study
Term
What is the magic number for quantitative research?
Definition

no magic number

go for saturation of data

(redundancy)

Term
What does quantitative research tell us?
Definition
What the trends are
Term
What does qualitative research tell us
Definition

why trends occur

personal stories behind the trends

Term
What methodology should a research use to gain an in-depth understanding of a person's perspective?
Definition
interviews
Term
What are 3 types of surveys?
Definition

Self-administered

Face-to-face

Online

Term
What type of survey is best for complex or long response sets?
Definition
self-administered
Term
What type of survey is most cost effective and time efficient?
Definition
online
Term
What type of survey allows building rapport and allows probing?
Definition
face to face
Term
What are the downsides of self-administered surveys?
Definition

require literacy skills

limited to one or two open ended questions

Term
What are the downsides of face-to-trace surveys?
Definition

introduces interview bias

costly in terms of time and personnel

Term
What are the downsides of online surveys
Definition
may result in low quality data
Term
What is an exhaustive response set?
Definition

includes all possible answers

(ex. include the word other as a catch all)

Term
What is a mutually exclusive response set?
Definition

each category does not overlap any other

 

(graduate, junior, sophomore, freshman)

Term
What is a semantic differential scale?
Definition
bipolar adjectives on either side of a Likert scale
Term
What is pilot testing?
Definition

pretesting a survey

 

 

Term
Under what circumstances should pilot testing be done?
Definition

if you developed a questionnaire

if you modified an existing questionnaire

 

 

 

Term
What is qualtrics?
Definition
online survey software on CSUF portal
Term
What kind of data is obtained when respondents use their own words to respong
Definition
qualitative
Term
What affects which phenomena a survey will show, how & where it will be viewed, and the sense made of it?
Definition
How you collect data
Term
What type of research tells what trends are?
Definition
Quantitative
Term
What kind of research tells why trends occur?
Definition
Qualitative
Term
What are the 4 roles of the interviewer?
Definition

Ask well-worded questions

Actively listen

Establish rapport

Maintain neutrality

Term
What type of qualitative interviewing is best for fieldwork or ethnography?
Definition

freestyle

(informal conversational interview)

Term
What kind of qualitative interview allows for the easiest analysis?
Definition

structured

(standardized open ended interview)

Term
What kind of qualitative interview gives some structure but also allows flexibility for follow-up?
Definition

Interview-guide approach

 

 

Term
What field are focus groups most often seen in?
Definition
marketing
Term
What are the advantages of focus groups?
Definition

collect 10 responses at once

other's input helps fuel ideas

may be enjoyable for participants

 

Term
Where do the words RUNNING HEAD appear?
Definition
on title page only, rest of title follows colon
Term
What were Milgrim experiments
Definition
shocking people
Term
What percentage of people administered lethal shocks of 440 volts in the milgram experiments
Definition
65%
Term
When were Institutional Review Boards created?
Definition
1974
Term
What is the biggest item that IRB's force to happen?
Definition
Informed consent
Term
What does informed consent require?
Definition

participant must be fully aware of any risks

participation must be voluntary

Term
What is asch experiment?
Definition

lines same length?

study on group conformity

Term
What were Stanford prison studies
Definition

group identity studies

some students prisoners

others were guards (randomly)

roles were enacted

experiment was terminated

Term
What is one of the most powerful forces in psychology?
Definition
group think
Term
What is an experiment?
Definition
a study of the effects of variables manipulated by the researcher in situations where all other inflluences are held constan.
Term
What is the purpose of manipulating or introducing variables in an experiment?
Definition
establishing causal relationships
Term
Which variable changes in the causal relationship between IV and DV?
Definition

DV

 

it is dependent upon the IV

Term
Which variable do we manipulate in an experiment?
Definition
IV
Term

What 3 types of communication experiments are in the literature?

 

 

Definition

1) How does communication affect...

people's attitudes, beliefs or behaviors

 

2) How is communication affected by...

 some phenomenon or factor

 

3). How does one aspect of communication affect...

another aspect of communication

Term
How would you set up variables so a communication experiment looks at behavior based on facts or narratives?
Definition

Does the type of message affect behavior?

 

THE DV variable will change, dependent upon the IV

Term
How would you set up variables so a communication experiment would note how the complexity of a task affects group communication?
Definition
One in which IV is the factor or phenomenon and DV is communication
Term

What are the IV and DV?

How does some aspect of communication affect another aspect of communication?

Definition

Both IV and DV are communication

(Ex. how truthfulness affects Nonverbal comm)

Term
What does quantitative research allow us to show?
Definition

relationship

but not necessarily causation

Term
What is internal invalidity
Definition
the presence of contamination that prevents the experimenter from concluding a study's experimental variable is responsible for the observed events
Term

What is external invalidity?

 

Definition
The degree to which experimental results may not be generalized to other similar circumstances
Term
What is a short term maturation issue
Definition
respondent fatigue
Term
What is a long term maturation issue
Definition
attitudes might change
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