Term
|
Definition
thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job |
|
|
Term
|
Definition
when workers deliberately slow their pace of restrict their work output |
|
|
Term
|
Definition
a group member whose work is significantly faster than the normal pace in his or her group |
|
|
Term
|
Definition
breaking each task or job into its separate motions and then eliminating those that are unnecessary or repetitive |
|
|
Term
|
Definition
timing how long it takes good workers to complete each part of their job |
|
|
Term
|
Definition
a graphical chart that shows which tasks must be completed at which times in order to complete a project or task |
|
|
Term
|
Definition
the exercise of control on the basis of knowledge, expertise, or experience |
|
|
Term
|
Definition
an approach to dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party's desires and objectives |
|
|
Term
|
Definition
an approach to dealing with conflict in which both parties give up some of what they want in order to reach agreement on a plan to reduce or settle the conflict |
|
|
Term
Integrative conflict resolution |
|
Definition
an approach to dealing with conflict in which both parties indicate their preferences and then work together to find an alternative that meets the needs of both |
|
|
Term
|
Definition
a system of consciously coordinated activities or forces created by two or more people |
|
|
Term
|
Definition
a set of interrelated elements or parts that function as a whole |
|
|
Term
|
Definition
smaller systems that operate within the context of a larger system |
|
|
Term
|
Definition
when two or more subsystems working together can produce more than they can working apart |
|
|
Term
|
Definition
systems that sustain themselves without interacting with other environments |
|
|
Term
|
Definition
systems that can sustain themselves only by interacting with other environments, on which they depend for their survival |
|
|
Term
|
Definition
holds that there are no universal management theories and that the most effective management theory or idea depends on the kind of problems or situations that managers are facing at a particular time and place |
|
|