Shared Flashcard Set

Details

H.R. Chpt 6-7
Test 1
113
Management
Undergraduate 4
02/08/2010

Additional Management Flashcards

 


 

Cards

Term
seeking and attracting a pool of people from which qualified candidates for job vacancies can be chosen???
Definition
recruitment
Term
what are recruiting effort and methods used determined from???
Definition
HRP process and requirements of specific jobs
Term
Successful recruiting requires...???
Definition
clearly defined jobs
Term
What are some other options besides recruiting new employees?
Definition

temp workers

offering overtime to existing workers

subcontracting work to other org

leasing employees

outsourcing work

Term
What are 4 recruitment process questions??
Definition

What are sources of qualified personnel??

How will qualified personnel be recruited??

Who is involved in recruiting process??

What inducements does organization have to attract qualified personnel??

Term
describes reason for need to hire a new person and requirements of the job???
Definition
personnel requisition form
Term
6 advantages of recruiting from within??
Definition

1. org knows strengths and weakness of employees

2. performance evals are availalb

3. more accurate data available for current employees, reducing change of poor decision

4. employees kno the org and how it operates

5. can have a significant, positive effect on employee motivation/morale

6. have an investment in the workforce

Term
2 recruiting from within disadvantages???
Definition

1. infighting for promotions

2. inbreeding of ideas

 

Term
Unions prefer promotions based on _____?
Definition
seniority
Term
informing employees of job vacancies by posting notice in central locations and giving specified period to appl??
Definition
job posting
Term
three things job notice specifies?
Definition

1. job title

2. rate of pay

3. necessary qualifications

Term
job posting/bidding- in unionized organizations: procedures usually spelled out in ________?
Definition
collective bargaining agreement
Term
Advantages of external sources of recruiting?? (3)
Definition

1. larger pool of talent

2. external hires may bring new insights and perspectives

3. often less expensive and simpler to hire technical, skilled, or managerial personnel from outside than to train internally

Term
3 disadvantages of external sources of recruiting??
Definition

1. attracting, contacting, and evaluating potential employees is more difficult

2. employees hired frm outside need a longer adjustment or orientation period

3. recruiting from outside may cause morale problems among current employees

Term
requires all eligible individuals to register with state employement agency before they can receive unemployment compenstation??
Definition
social security act
Term

State employment agencies provide free service for:

a.?

b.?

Definition

a. - individuals seeking employment

b. - business orgs seeking employees

Term
type of private employment agency that seeks candidates for high-level positions??
Definition
executive search firm (head hunter)
Term
who pays the fees of private employment agencies???
Definition
individual or employing organization
Term
people working for employment agencies and are subcontracted out to businesses at an hourly rate??
Definition
temporary help agencies
Term
3 advantages of temp agencies??
Definition

1. not dependent on economic conditions

2. augments current staff when organization is expanding

3. if org is downsizing, temps create a flexible staff tht can be laid off easily and recalled

Term
disadvantage of temp agency??
Definition
lack of commitment to organization
Term
employee leasing companies and professional employer orgs (PEOs)- what do they do?
Definition

provide permanent staff at customer companies

  • issue workers paychecks
  • take care of personnel issues
  • ensure compliance wth workplace regulations
  • provide various employee benefits
Term
PEO's provide _____ for long term projects.???
Definition
highly skilled technical workers such as engineers and info tech specialists
Term
drawback of employee referrals??
Definition
development of cliques
Term
4 factors influencing corp image???
Definition

1. compensation policies

2. working conditions

3. relationships with labor

4. participation in community activities

Term
providing complete information, both positive and negative, to job applicant???
Definition
realistic job preview
Term
who recruits in large orgs?? in small orgs??
Definition

large-employement office

small- office/line manager

Term

all positive features and benefits offered by an organization to attract job applicants???

three important ones??

Definition

oranizational inducements - compensation systems,

career opportunities

reputation

Term
4 factors influencing the number of ppl attracted through recruitment process???
Definition

1. starting salaries

2. frequency of pay raises

3. incentives

4. nature of the orgs fringe benefits

Term

What does the EEO say about recruitment??

what does it advise to avoid?

Definition

all recruitment procedures should be analyzed & reviewed to identify and eliminate discriminatory barriers

 

avoid recruiting through employee referral and walk-ins

Term
choosing from among available applicants individuals who are most likely to successfully perform a job???
Definition
selection
Term
three necessary prerequisites for Selection???
Definition

1. job analysis

2. hrp

3. recruitment

Term
4 selection process factors??
Definition

1. organization size

2. types of jobs to be filled

3. number of people to be hired

4. external pressures from EEOC or union

Term
under the _____ technique, an applicant in judged through a series of screening devices & is eliminated from consideration if unsatisfactory in any of these devices???
Definition
multiple cutoff technique
Term
three screening devices of multiple cutoff technique???
Definition

1. application forms

2. interviews.

3. test

Term
6 Steps in the Selection Process??
Definition

1. completion & screening of application form

2. preliminary interview

3. employment testing

4. diagnostic interview

5. reference checking-->physical examination

6. final decision

Term
provides basic info for use in later steps of selection process & is used to screen out unqualified applicants???
Definition
employement application form
Term
EEOC requirements to eliminate from preemployment inquiries for the application form??
Definition

questions about race, color, national origin, and religion

arrest/conviction records

credit rating

 

Term
assigns different weights to questions, determine which responses given more frequently by applicants who prove to be high performers, subject to validity requirements??
Definition
weighted application forms
Term
How can employers ensure the validity of application information?
Definition

can be verified through reference checks

applicant signs a validity statement

Term
form to obtain info from a job applicant that could be used to illegally discriminate??
Definition
application flow record
Term
characteristics of application flow record??
Definition

1. applicant voluntarily completes form

2. info can be used to provide statistical reports to EEOC or OFCCP

3. info can be used as defense against charges of discrimination concering the employers recruitment and selection activities

Term
Surpreme court: any procedure used to make selection decisions is a _____?
Definition
test
Term
useful source for commerical test that have undergone validation and reliability studies?? 
Definition
Mental Measurements Yearbook
Term
measures capacity or ability to learn and perform a job??
Definition
aptitude test
Term
What types of test are included under Aptitude tests??
Definition
verbal, numerical, perceptual, spatial, and reasoning ability
Term
prior to passage of EEO legislation, general _____ was the most frequently used aptitude test??
Definition
intelligence test
Term
test that measure strength, dexterity, and coordination??
Definition
psychomoter tests
Term
4 examples of psychomotor tests???
Definition

finger dexterity

manual dexterity

wrist-finger speed

speed of arm movement

Term
when are psychomotor test commonmly used?
Definition
hiring to fill assembly line jobs
Term
measure job-related knowledge possessed by an applicant and can be either written or oral, applicant must answer questions that differentiate experienced and skilled workers from less experienced and skilled workers???
Definition
job knowledge tests
Term
tests that measure how well an applicant can do a sample of work?? give an example
Definition
proficiency test - word processing test given to applicants for a secretarial job
Term
test designed to determine how a person's interest compare with interests of successful people ina specific job???
Definition
interest tests
Term
what is the primary challenge with Interst Tests?
Definition
responses may not be sincere
Term
two things that personality test are generally characterized by??
Definition

1. questionable validity

2. low reliability

Term
Two examples of personality tests??
Definition

1. Rorschach inkblot test

2. thematic appreception test

Term
three things polygraphy test record that are changes in the physical body???
Definition
blood pressure, respiration, perspiration
Term
what are the three cause-and-effect assumptions of polygraph tests???
Definition

1. lying causes fear and guilt

2. fear and guilt cause stress

3. stress causes physciological changes

Term
polygraph machine does not detect ____ it only detects _____??
Definition

lies.

physiological changes

Term
prohibits employers from conducting polygraph examinations on all job applicants and most employees??
Definition
Employee polygraph protection act
Term
what does the employee polygrpah protection act NOT prohbit??
Definition
paper and pencil test and chemical testing such as for drugs or AIDS
Term
When is the polygraph allowed?
Definition
  1. all local, state, and federal govt employees, individual state laws may restrict use of polygrpahs
  2. industries with national defense or security contracts
  3. businesses with nuclear power related contracts with the dept of energy
  4. business/consultants with access to highly classified info

 

 

 

Term
When are private businesses allowed to use polygraph tests??
Definition

hiring private security personnel

hiring persons with access to drugs

during investigations of economic injury or loss by employer

Term
what is the common practice of drug testing???
Definition
test current employees if performance suggests substance abuse and all new potential employees
Term
What is the practice for AIDS testing in the workplace??
Definition

voluntary workplace testing is not only permitted but encouraged by some major organizations

 

Term
interview w/ predetermined outline of questions based on job analysis???
Definition
structured interview
Term
2 advantages of structured interviews??
Definition

1. provides same type of information on all interviewees

2. systematic coverage of all necesary questions

Term
no checklist or predetermined questions, open ended questions are used??
Definition
unstructured interview
Term

disadvantages of unstructured interview???

 

advantage?

Definition

1. no systematic coverage of info

2. susceptable to personal biases of interviewer

advantage- more relaxed interview atmosphere

 

Term
interviewer assumes hostile and antagonistic attitude toward interviewee= purpose is to detect a highly emotional person???
Definition
stress interview
Term
two or more interviewers conduct one interview???
Definition
board or panel interview
Term
several job applicants interviwed together in a group discussion??
Definition
group interview
Term
What are some interview problems??
Definition

1. questionable validity and reliability of most

2. easy for interviewer to be biased

3. personal preferences

4. prejudices

Term
3 things that cause interviewer to be favorably impressed with a job applicant??
Definition

1. initial impressions

2. halo effect

3. over generalizing

Term
when do reference checks occur??
Definition
either before or after the second interview
Term
3 types of references and their value to employer?
Definition

1. personal references - limited value

2. school references- limited value

3. past employment references - most often used source, in a position to give most objective info

Term
why do employers hesistate to answer questions about previous employees??
Definition
defamation lawsuits
Term
prevents govt agencies from making employement records available to other organizations wihtout consent of the individual???
Definition
Privacy Act of 1974
Term
requires private organizations to give job applicants access to info obtained from reporting service & it is mandatory that applicant be made aware that check is being made??
Definition
Fair Credit reporting act (FCRA)
Term
when is a physical examination required??
Definition
normally only after a job offer, job offer is often contingent on individual passing physical examination
Term
what do the The Rehabilitation Act of 1973 and ADA of 1990 say regarding physical exams??
Definition
  1. do not prohibit medical exams
  2. encourage employers to make medical inquiries directly related to applicant's ability to perform job-related functions
  3. require employers to mke reasonable accomodations for handicapped
Term
Under the ADA, physical exam cannot be conducted until...??
Definition
after the job offer is extended
Term
3 possible criteria of job success???
Definition

1. performance appraisals

2. production data

3. personnel data

Term
job specification- criterion predictors???
Definition

1. education

2. previous work experience

3. test scores

4. data from applicant forms

5. previous performance appraisals

5. results of employment interviews

Term
how accurately a criterion predictor predicts job success??
Definition
validity
Term
criterion predictor produces consisten results in repreated measurements???
Definition
reliability
Term
T/F - Criterion predictor can be reliable without being valid??
Definition
true
Term
3 methods to demonstrate validity of criterion predictors??
Definition

criterion related validity

content validity

construct validity

Term
uses correlation analysis to show relationship between a predictor and criteria of job success???
Definition
criterion related validity
Term
type of statistical method to measure relationship between to data sets (criterion related validity)???
Definition
correlation analysis
Term
under correlation analysis- coefficient ranging between 1 and -1 =_______?
Definition
perfect correlation
Term
correlation analysis coefficient of Zero =_____?
Definition
lack or correlation or validity
Term
means two sets of data move inthe same direction??
Definition
positive correlation
Term
means two sets of data move in opposite directions??
Definition
negative correlation
Term
______ never correlates perfectly with criterion of job success???
Definition
criterion predictor
Term
no minimum correlation coefficient is applicable to all employment situtations??
Definition
uniform guidelines
Term

correlation coefficients rarely exceed ____?

____ is very good

_____ or higher is acceptable

less than ____ is not acceptable

 

Definition

.50

.40

.3

.3

 

Term
two methods used to establish criterion related validity??
Definition
predictive & concurrent validity
Term
for criterion validation procedures- which two tests are perferred by the EEOC???
Definition
predictive and concurrent
Term
T/F content and construct validity are approved by the EEOC???
Definition
true
Term
validity that is useful in situations where number of employees is not large enough to justify use of empirical validation methods???
Definition
content validity
Term
selection procedure or instrument that measures degree to which job candidates have identifiable characteristics determined to be necessary for successful job performance???
Definition
construct validity
Term
three examples of job related constructs???
Definition

verbal ability

spacial visualization

perceptual speed

Term
term for reproducability of results with a criterion predictor???
Definition
reliability
Term
a test is ____ if the same person working under the same conditions produces approximately the same test results at different time periods???
Definition
reliable
Term
a test is/isnt reliable if a person fails on one test and makes an excellent grade taking it a week later.??
Definition
isnt
Term
three methods to demonstrate reliability of a criterion predictor???
Definition

1. test-retest

2. parallel (alternative) forms

3. split havles

Term
administer test to a group and give it again in 2 to 4 weeks; use correlation analysis to determine degree of correlation between two set of scores??
Definition
test retest
Term
two separate but similar forms of a test are constructed, the same group is tested at two diff times using alternative forms of the test???
Definition
parallel alternative forms
Term
simplest and easiest method of determining reliability; compares two halves of a test???
Definition
split halves test
Term
provide framework for determining proper use of test and other selection procedures??? 
Definition
uniform guidelines
Term
occurs when selection rate for minorities or women is less an 80% or 4/5ths of selection rate for the majority group in decisions pertaining to hiring promotions transfers demotions and any selection decision???
Definition
adverse or disparate impace
Supporting users have an ad free experience!