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the belief that one's own culture is inherently superior to all others; tendency to view other cultures through the viewpoint of one's own culture |
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the patterns of values, beliefs, symbols, norms, procedures and behaviors that have been historically transmitted to and are shared by a given group of persons |
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the identification with and acceptance of a particular group's shared symbols, meanings, norms, and rules for conduct |
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a grouping that sees itself as distinct but is also a part of a larger group |
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intracultural communication |
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interaction between and among individuals from the same culture or co-culture |
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intercultural communication |
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interaction between and among individuals from different cultures or co-cultures |
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one's beliefs about the nature of life, the purpose of life, and one's relation to the cosmos |
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culture in which the needs and wishes of the individual predominate over the needs of a group |
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a culture in which the needs and wishes of the group predominate over the needs of any one individual |
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the degree to which culture emphasizes status and power differences among members of the culture; status differences are minimized in low power distance cultures / maximized in high power distance cultures |
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the degree to which members of a culture avoid or embrace uncertainty and ambiguity; cultures high in uncertainty avoidance prefer clear rules for interaction / low are comfortable without guidelines |
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the quality of cultures that value assertiveness and dominance |
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the quality of cultures that value nurturing and caring for others |
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low-context communication |
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communication wherein the primary meaning of a message is carried by the verbal or explicit part of a message |
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high-context communication |
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communication wherein the primary meaning of a message is conveyed by features of the situation or context, instead of the verbal, explicit part of the message |
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learned and culturally transmitted sex-role behaviors of an individual |
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biologically determined characteristics of femaleness and maleness |
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individuals born before 1945; key experiences include the great depression and world war 2 |
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individuals born from 1946-1964; key experiences include the Vietnam war, the civil rights movement, and watergate |
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individuals born from 1965-1976; key experience include divorce on a massive scale |
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individuals born from 1977-1997; the first truly "wired" generation, comfortable with technology in all forms |
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communication in which the participants are thoughtful, paying careful attention to what other participants say and also to what they say |
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the principle that the ideal group contains as few members as possible so long as all necessary perspectives and skills are represented |
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a relatively enduring, consistent pattern of behavior or other observable characteristic |
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a network of beliefs and values, not directly measurable, that a person holds toward an object, person or concept; produces a tendency to react in specific ways towards that person, object or concept |
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communication apprehension (CA) |
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anxiety or fear of speaking in a variety of social situations including in group settings; reticence; shyness |
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nonassertive behavior or passiveness, that allows one's own rights and beliefs to be ignored or dominated, often to avoid conflict; impairs good decision making |
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passive-aggressive behavior |
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behavior that appears on the surface to be cooperative but subtly sabotages group work, such as when members "forget to carry out assignments |
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behavior designed to win or dominate that fails to respect the rights or beliefs of others |
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behavior that shows respect both for your own and others' rights, in contrast to passive and aggressive behavior |
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how well developed a group member's construct system for interpreting signals is; cognitively complex individuals are able to synthesize more information and think in more abstract and organized terms than are cognitively simple individuals |
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the extent to which someone pays attention to and controls his or her self presentation in social situation; high self monitors are able to assess how others perceive them and adapt their behavior to elicit a desired response |
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speaking and phrasing statements in such a way that the feelings and beliefs of the listener ate considered; phrasing statements in order not to offend others or trigger emotional overreactions |
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preference for procedural order |
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a trait characterized by need or desire to follow a clear, linear structure during problem solving and decision making |
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myer`s briggs type indicatros |
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a personality measure based on the work of Carl Jung that categorized individuals based on how they relate d to the world around them. |
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extroversion introversion dimension |
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the mayer briggs type indicator dimension concerned with weather one`s focus is in external worlds (extravagant)or one`s internal subjective landscape |
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sensing intuiting dimension |
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the myers briggs type indicator dimension concerned with the type of information individual uses |
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thinking feeling dimension |
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the myers brigg type indicator dimension concerned with how individuals prefer to make decision; thinkers are objective and fact-based whereas feelers are subjective and emotion based |
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prevision judging dimensions |
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the myers briggs type indicator dimensions concerning how people organize the words |
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a pattern of behavior displayed by and expected of member of a small group |
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a specific established position in a group with exception for fulling that position |
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a unique role resulting from a members pattern of behavior |
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any observable action by a group member |
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the effect of function a member`s behavioral has on the group as a whole |
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task oriented member behavior that contributes primarily to accomplishing the goals of s group |
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relationship oriented member behavior that reduces tension increasing solidarity and facilities teamwork |
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action small group member motivated by personal needs that serves the individuals at the expense of the group |
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the pattern of value beliefs and norms shared shared by group members |
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the concept that a group creates and continuously recreates itself through member's communicative behaviors;group's communication both establishes and limit how the group develops. |
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adaptive structuration theory |
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a version or structuration theory that focuses on how the rules and resources of computer technology are used in the structuration process |
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tension and discomfort in members that stems from interpersonal(e.i., primary) sources , including the social unease that occurs when members of a new group first meet or during competition for power among members |
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work-related tension found in the differences of opinion among members as they seek to accomplish their task. |
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the position of a member in the hierarchy of power, influence, and prestige within a small group. |
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additional leeway in adhering to group norms, given to a member for valuable contributions to the group. |
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status due to characteristics external to the group, such as wealth, level of education, position, physical attractiveness, and so fourth |
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status earned by s member's valued contributions to group, such as working hard of the group, providing needed expertise,being especially communicatively, and so fourth |
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following group norms and not deviating from them |
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a group of emotions and relation atmosphere |
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the degree of attraction members feel for the group unity |
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a group that meets primarily or exclusively through some combination of electricity |
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a group in climate in which each member is valued and appreciated |
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a group of climate in which members attack and belittle each other and where members feel they have to defend them selfs from possible attack |
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a set of planned activities designed to increase team work |
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influenced exerted thought communication that helps a group achieve goals |
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the potential influenced behavior of other derived from such bases as the ability to reward and publish or expertise |
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a person who uses communication to influenced others to meet groups goals and needs |
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a person appointed or election to a position as leader of a small group |
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the person who emerges as the leader of an initially leaderless group in which all members start out as equal |
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an individual's ability to monitor other people's reactions to his or her behavior and adjust in response |
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the approach to leadership that assumes that leaders have certain traits that distinguish them from followers or members of a group |
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the leadership approach that studies the interrelationship between leader style and member behavior |
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egalitarian leaders who coordinate and facilitate discussion in small groups, encouraging participation of all members |
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do-nothing designated leaders who provide minimal services to the group |
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leaders who try to dominate and control a group |
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the study of functions performed by leaders; the theory that leadership is defined by the functions a group needs and can be supplied by any member |
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the study of leadership that assumes that that appropriate leadership style in a given situation depends on factors such as members' skills and knowledge, time available, the type of task and so forth |
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communicative competency model |
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the model that assumes that the communication-related skills and abilities of members are what help groups overcome obstacles and achieve their goals |
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leader-member exchange (LMX) model |
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the leadership model based on the finding that supervisors develop different kinds of leadership relationships with their subordinates. depending on characteristics of both the leaders and members |
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transformational leadership |
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empowers group leaders to exceed expectations by rhetorically creating a vision that inspires and motivates members |
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the concept that group leadership is the responsibility of the group as a whole, not just of the designated leader; assumes that all members can and should provide needed leadership services to the group |
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a leader who functions as a participant-observer, monitoring the group's process, noticing what is missing, and providing what is needed |
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