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Defining the Problem (3 steps) |
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Definition
group must: 1. Understand the background 2. History 3. and status of the problem |
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Finding out as musch as possible about the problem and determining the crieria that must be met to find a solution. |
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1. Experience 2. Published materials 3. Interviews + surveys |
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Term
Ethical Responsibility (group information) |
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Definition
once info. is gathered it must be shared. |
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Determine what tests a solution must pass in order to solve the problem |
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Decisive factors in determining whether which solution will solve. |
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Identifying Possible Solutions |
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Tap the creative thinking of group memebers so that many ideas are generated. |
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Definition
An uncritical, nonevaluative process of generating associated ideas. |
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Compare each solution alternative to the criteria that it developed. |
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made by groups that are: 1. careful 2. thoughful 3. systematic |
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The process of choosing among alternatives. |
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Term
5 Methods for making group decisions |
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Definition
1. expert opinion method 2. average group opinion method 3. majority rule method 4. unanimous decision method 5. concsensus method |
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Term
3 Constraints in Decision Making |
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Definition
1. Cognitive constraints 2. Affiliative constraints 3. Egocentric constraints |
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Definition
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more concerned with harmonious relationships |
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members have high needs for control. |
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Definition
A specific pattern of behavior that one group member performs based on the expectations of other members. |
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Definition
specific patterns of behavior that directly help the group accomplish its goals. |
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Term
Information/Opinion GIVERS |
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Definition
People who provide content for the discussion. |
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Term
Information/Opinion SEEKERS |
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Definition
People who probe others for their ideas and opinions on issues before the group. |
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People who probe the content and the reasoning of members during discussion. |
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Definition
Patterns of behavior that help the group develop and maintain good member relationships, group cohesiveness and effective levels of conflict. |
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Definition
People who encourage others in the group. |
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People who relieve the stress or reenergize the group. |
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People who intervene when conflict is threatening to harm group cohesiveness or the relationships between specific group members. |
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People who are familiar with social, cultural, and gender orientations of members of the group. |
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Definition
Specific patterns of behavior that help the group manage its problem-solving process. |
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People who keep track of what the group is trying to accomplish and help move the group through the agenda. |
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People who take careful notes of what the group has decided and the evidence upon which the decisions are based. |
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A public record of the group's acitivites. |
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People who manage the flow of conversation so that all members have an equal opportunity to participate. |
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Patterns of behavior that focus attention on individuals' needs and goals at the expense of the group. |
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People who seek to enhance their own status by criticizing almost everything or blaming others when things get rough and by deflating the ego or status of others |
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Definition
People who attempt to draw attention to themselves. |
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Definition
People who meet their own goals by not participating. |
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People who talk all the time, giving the impression that they are well read, knowledgeable, and of value to the group. |
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Term
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Definition
primary goals: 1. Attending 2. Understanding 3. Remembering |
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Term
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Definition
1. They perceive it to be intellectually stimulating 2. It it's presented creatively 3. If they perceive it to be relevant 4. It it's emphasized |
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Term
Information is likely to be remembered if: |
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Definition
1. repeated 2. introduced with external transitions 3. associated 4. presented humorously |
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Definition
Can be enhanced with the use of examples and comparisons |
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Term
Demonstrating/Explaining (visual aids) |
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Definition
A process provides step-by-step information on how something is done, made, or works. |
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Term
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Definition
An in-depth presentation of well-researched information relating to a complex idea. |
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