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Gateway Final Exam Terms
Terms from Chapters 2, 13, 15, & 16 plus Time Management and The Missing Semester
166
Business
Undergraduate 1
11/30/2012

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Term
Ethics
Definition
beliefs about what is right and wrong or good and bad in actions that affect others
Term
Ethical Behavior
Definition
behavior conforming to generally accepted social norms concerning beneficial and harmful actions
Term
Unethical Behavior
Definition
behavior that does not conform to generally accepted social norms concerning beneficial and harmful actions
Term
Business Ethics
Definition
ethical or unethical behaviors by employees in the context of their jobs
Term
Managerial Ethics
Definition
standards of behavior that guide individual managers in their work
Term
Social Responsibility
Definition
the attempt of a business to balance its commitments to groups and individuals in its environment, including customers, other businesses, employees, investors, and local communities
Term
Organizational Stakeholders
Definition
those groups, individuals, and organizations that are directly affected by the practices of an organization and who therefore have a stake in its performance
Term
Consumerism
Definition
form of social activism dedicated to protecting the rights of the consumers in their dealings with businesses
Term
Collusion
Definition
illegal agreement between two or more companies to commit a wrongful act
Term
Whistle-blower
Definition
employee who detects and tries to put an end to a company's unethical, illegal, or socially irresponsible actions by publicizing them
Term
Insider Trading
Definition
illegal practice of using special knowledge about a firm for profit or gain
Term
Obstructionist Stance
Definition
approach to social responsibility that involves doing as little as possible and may involve attempts to deny or cover up violations
Term
Defensive Stance
Definition
approach to social responsibility by which a company meets only minimum legal requirements in its commitments to groups and individuals in its social environment
Term
Accommodative Stance
Definition
approach to social responsibility by which a company, if specifically asked to do so, exceeds legal minimums in its commitments to groups and individuals in its social environment
Term
Proactive Stance
Definition
approach to social responsibility by which a company actively seeks opportunities to contribute to the well-being of groups and individuals in its social environment
Term
Social Audit
Definition
systematic analysis of a firm's success in using funds earmarked for meeting its social responsibility goals
Term
Information Technology (IT)
Definition
various appliances and devices for creating, storing, exchanging, and using information in diverse modes, including visual images, voice, multimedia, and business data
Term
E-commerce
Definition
use of the Internet and other electronic means for retailing and business-to-business transactions
Term
Mass-customization
Definition
principle in which companies produce in large volumes, but each item features the unique options the customer prefers
Term
Internet
Definition
gigantic system of interconnected computer networks linked together by voice, electronic, and wireless technologies
Term
Hypertext Transfer Protocol (HTTP)
Definition
communications protocol used for the World Wide Web, in which related pieces of information on separate web pages are connected using hyperlinks
Term
World Wide Web
Definition
branch of the Internet consisting of interlinked hypertext documents, or web pages
Term
Intranet
Definition
organization's private network of internally linked websites accessible only to employees
Term
Extranet
Definition
system that allows outsiders limited access to a firm's internal information network
Term
Electronic Conferencing
Definition
IT that allows groups of people to communicate simultaneously from various locations via e-mail, phone, or video
Term
VSAT Satellite Communications
Definition
network of geographically dispersed transmitter-receivers (transceivers) that send signals to and receive signals from a satellite, exchanging voice, video, and data transmissions
Term
Computer Network
Definition
group of two or more computers linked together by some form of cabling or by wireless technology to share data or resources, such as a printer
Term
Client-Server Network
Definition
common business network in which clients make requests for information or resources and servers provide the service
Term
Wide Area Network (WAN)
Definition
computers that are linked over long distances through telephone lines, microwave signals, or satellite communications
Term
Local Area Network (LAN)
Definition
computers that are linked in a small area, such as all of a firm's computers within a single building
Term
Wireless Wide Area Network (WWAN)
Definition
network that uses airborne electronic signals instead of wires to link computers and electronic devices over long distances
Term
Wi-Fi
Definition
technology using a wireless local area network
Term
Wireless Local Area Network (Wireless Lan or WLan)
Definition
local area network with wireless access points for PC users
Term
Hardware
Definition
physical components of a computer network, such as keyboards, monitors, system units, and printers
Term
Software
Definition
programs that tell the computer how to function, what resources to use, how to use them, and application programs for specific activities
Term
Information System (IS)
Definition
system that uses IT resources to convert data into information and to collect, process, and transmit that information for use in decision making
Term
Data
Definition
raw facts and figures that, by themselves, may not have much meaning
Term
Information
Definition
meaning, useful interpretation of data
Term
Information System Managers
Definition
managers who operate the systems used for gathering, organizing, and distributing information
Term
Data Warehousing
Definition
the collection, storage, and retrieval of data in electronic files
Term
Data Mining
Definition
the application of electron technologies for searching, sifting, and reorganizing pools of data to uncover useful information
Term
Knowledge Information System
Definition
information system that supports knowledge workers by providing resources to create, store, use, and transmit new knowledge for useful applications
Term
Computer-Aided Design (CAD)
Definition
IS with software that helps knowledge workers design products by simulating them and displaying them in three-dimensional graphics
Term
Computer-Aided Manufacturing (CAM)
Definition
IS that uses computers to design and control equipment in a manufacturing process
Term
Management Information System (MIS)
Definition
computer system that supports managers by providing information- reports, schedules, plans, and budgets- that can be used for making decisions
Term
Decision Support System (DSS)
Definition
interactive system that creates virtual business models for a particular kind of decision and tests them with different data to see how they respong
Term
Hacker
Definition
cybercriminal who gains unauthorized access to a computer or network, either to steal information, money, or property or to tamper with data
Term
Identity Theft
Definition
unauthorized use of personal information (such as Social Security number and address) to get loans, credit cards, or other monetary benefits by impersonating the victim
Term
Intellectual Property
Definition
something produced by the intellect or mind that has commercial value
Term
Spyware
Definition
program unknowingly downloaded by users that monitors their computer activities, gathering e-mail addresses, credit card numbers, and other information that it transmits to someone outside the host system
Term
Spam
Definition
junk e-mail sent to a mailing list or a newsgroup
Term
Firewall
Definition
security system with special software or hardware devices designed to keep computers safe from hackers
Term
Anti-Virus Software
Definition
product that protects systems by searching incoming e-mails and data files for "signatures" of known viruses and virus-like characteristics
Term
Encryption System
Definition
software that assigns an e-mail message to a unique code number (digital fingerprint) for each computer so only that computer, not others, can open and read the message
Term
Money
Definition
object that is portable, divisible, durable, and stable, and that serves as a medium of exchange, a store of value, and a measure of worth
Term
M-1
Definition
measure of the money supply that includes only the most liquid (spendable) forms of money
Term
Currency (Cash)
Definition
government-issued paper money and metal coins
Term
Check
Definition
demand deposit order instructing a bank to pay a given sum to a specified payee
Term
Checking Account (Demand Deposit)
Definition
bank account funds, owned by the depositor, that may be withdrawn at any time by check or cash
Term
M-2
Definition
measure of the money supply that includes all of the components of M-1 plus the forms of money that can be easily converted into spendable forms
Term
Time Deposit
Definition
bank funds that have a fixed term of time to maturity and cannot be withdrawn earlier or transferred by check
Term
Money Market Mutual Fund
Definition
fund of short-term, low-risk financial securities purchased with the pooled assets of investor-owners
Term
Commercial Bank
Definition
company that accepts deposits that it uses to make loans, earn profit, pay interest to depositors, and pay dividends to owners
Term
Electron Funds Transfer (EFT)
Definition
communication of fund-transfer information over wire, cable, or microwave
Term
Automated Teller Machine (ATM)
Definition
electronic machine that allows bank customers to conduct account-related activities 24 hours a day, 7 days a week
Term
Federal Deposit Insurance Corporation (FDIC)
Definition
federal agency that guarantees the safety of deposits up to $250,000 in the financial institutions that it insures
Term
Federal Reserve System (The Fed)
Definition
central bank of the United States, which acts as the government's bank, serves members of commercial banks, and controls the nation's money supply
Term
Monetary Policy
Definition
management of the nation's economic growth by managing the money supply and interest rates
Term
Reserve Requirements
Definition
percentage of its deposits that a bank must hold in cash or on deposit with the Fed
Term
Discount Rate
Definition
interest rate at which member banks can borrow money from the Fed
Term
Federal Funds Rate (Key Rate)
Definition
interest rate at which commercial banks lend reserves to each other, usually overnight
Term
Open-Market Operations
Definition
the Fed's sale and purchase of securities in the open market
Term
Debit Card
Definition
plastic card that allows an individual to transfer money between accounts
Term
Point-of-Sale (POS) Terminal
Definition
electronic device that transfers funds from the customer's bank account to pay for retail purchases
Term
Smart Card
Definition
credit-card-sized plastic card with an embedded computer chip that can be programmed with electronic money
Term
Exchange Rate
Definition
the value of one currency compared to the value of another
Term
World Bank
Definition
UN agency that provides a limited scope of financial services, such as funding improvements in underdeveloped countries
Term
International Monetary Fund (IMF)
Definition
UN agency consisting of about 150 nations that have combined resources to promote stable exchange rates, provide temporary short-term loans, and serve other purposes
Term
Savings and Loan Association (S&L)
Definition
financial institution accepting deposits and making loans primarily for home mortgages
Term
Mutual Savings Bank
Definition
financial institution whose depositors are owners sharing in its profits
Term
Credit Union
Definition
nonprofit, cooperative financial institution owned and run by its members, usually employees of a particular organization
Term
Pension Fund
Definition
non-deposit pool of funds managed to provide retirement income for its members
Term
Insurance Company
Definition
non-deposit institution that invests funds collected as premiums charged for insurance coverage
Term
Prime Rate
Definition
interest rate available to a bank's most creditworthy customers
Term
Finance Company
Definition
non-deposit institution that specializes in making loans to businesses and consumers
Term
Securities Investment Dealer (Broker)
Definition
financial institution that buys and sells stocks and bonds both for investors and for its own accounts
Term
Individual Retirement Account (IRA)
Definition
tax-deferred pension fund that wage earners set up to supplement retirement funds
Term
Trust Services
Definition
management by a bank of an estate, investments, or other assets on behalf of an individual
Term
Letter of Credit
Definition
bank promise, issued for a buyer, to pay a designated firm a certain amount of money if specified conditions are met
Term
Banker's Acceptance
Definition
bank promise, issued for a buyer, to pay a designated firm a specified amount at a future date
Term
Time Value of Money
Definition
principle that invested money grows, over time, by earning interest or some other form of return
Term
Compound Growth
Definition
compounding of interest over time- with each additional time period, interest returns accumulate
Term
Stock
Definition
portion of ownership of a corporation
Term
Common Stock
Definition
most basic form of ownership, including voting rights on major issues, in a company
Term
Market Value
Definition
current price of a share of stock in the stock market
Term
Book Value
Definition
value of a common stock expressed as the firm's owners' equity divided by the number of common shares
Term
Dividend
Definition
payment to shareholders, on a per-share basis, out of the company' earnings
Term
Blue-Chip Stock
Definition
common stock issued by a well-established and respected company with a sound financial history and a stable pattern of dividend payouts
Term
Mutual Fund
Definition
company that pools cash investments from individuals and organizations to purchase a portfolio of stocks, bonds, and other securites
Term
No-load Fund
Definition
mutual fund in which investors pay no commissions when they buy in or sell out
Term
Load Fund
Definition
mutual fund in which investors are charged sales commissions when they buy in or sell out
Term
Exchange-Traded Fund (ETF)
Definition
bundle of stocks or bonds that are in an index that tracks the overall movement of a market but, unlike a mutual fund, can be traded like a stock
Term
Securities
Definition
stocks, bonds, and mutual funds representing secured, or asset-based, claims by investors against issuers
Term
Securities Markets
Definition
markets in which stocks and bonds are sold
Term
Primary Securities Market
Definition
market in which new stocks and bonds are bought and sold by firms and governments
Term
Securities and Exchange Commission (SEC)
Definition
government agency that regulates US securities markets
Term
Investment Bank
Definition
financial institution that specializes in issuing and reselling new securities
Term
Secondary Securities Market
Definition
market in which existing (not new) stocks and bonds are sold to the public
Term
Stock Exchange
Definition
an organization of individuals to provide an institutional auction setting in which stocks can be bought and sold
Term
National Association Of Securities Dealers Automated Quotation (NASDAQ) System
Definition
world's oldest electronic stock market consisting of dealers who buy and sell securities over a network of electronic communations
Term
Electron Communication Network (ECN)
Definition
electronic trading system that brings buyers and sellers together outside traditional stock exchanges
Term
Stock Broker
Definition
individual or organization that receives and executes buy and sell orders on behalf of outside customers in return for commissions
Term
Book-Entry Ownership
Definition
procedure that holds investors' shares in book-entry form, rather than issuing a physical paper certificate of ownership
Term
Market Index
Definition
statistical indicator designed to measure the performance of a large group of stocks or track the price changes of a stock market
Term
Bull Market
Definition
period of rising stock prices, lasting 12 months or longer, featuring investor confidence for future gains and motivation to buy
Term
Bear Market
Definition
period of falling stock prices marked by negative investor sentiments with motivation to sell ahead of anticipated losses
Term
Dow Jones Industrial Average (DJIA)
Definition
oldest and most widely cited market index based on the prices of 30 blue-chip, large-cap industrial firms on the NYSE
Term
S&P 500
Definition
market index of US equities based on the performance of 500 large-cap stocks representing various sectors of the overall equities market
Term
Nasdaq Composite Index
Definition
market index that includes all NASDAQ-listed companies, both domestic and foreign, with a high proportion of technology companies and small-cap stocks
Term
Russell 2000 Index
Definition
specialty index that uses 2000 stocks to measure the performance of the smallest US companies
Term
Risk-Return (Risk-Reward) Relationship
Definition
principle that safer investments tend to offer lower returns whereas riskier investments tend to offer high returns (rewards)
Term
Current/Interest Dividend Yield
Definition
yearly dollar amount of income divided by the investment's current market value, expressed as a percentage
Term
Price Appreciation
Definition
increase in the dollar value of an investment at two points in time (the amount by which the price of a security increases)
Term
Capital Gain
Definition
profit realized from the increased value of an investment
Term
Diversification
Definition
purchase of several different kinds of investments rather than just one
Term
Asset Allocation
Definition
relative amount of funds invested in (or allocated to) each of several investment aternatives
Term
Portfolio
Definition
combined holdings of all the financial investments of any company or individual
Term
Secured Loan (Asset-Backed Loan)
Definition
loan to finance an asset, backed by the borrower pledging the asset as collateral to the lender
Term
Collateral
Definition
asset pledged for the fulfillment of repaying a loan
Term
Loan Principal
Definition
amount of money that is loaned and must be repayed
Term
Interest
Definition
fee paid to a lender for the use of borrowed funds; like a rental fee
Term
Annual Percentage Rate (APR)
Definition
one-year rate that is charged for borrowing, expressed as a percentage of the borrowed principal
Term
Unsecured Loan
Definition
loan for which collateral is not required
Term
Angel Investors
Definition
outside investors who provide new capital for firms in return for a share of equity ownerhsip
Term
Venture Captial
Definition
private funds from wealthy individuals seeking investment opportunities in new growth companies
Term
Corporate Bond
Definition
formal pledge obligating the issuer (the company) to pay interest periodically and repay the principal at maturity
Term
Bond Identures
Definition
legal document containing complete details of a bond issue
Term
Maturity Date (Due Date)
Definition
future date when repayment of a bond is due from the bond issuer (borrower)
Term
Face Value (Par Value)
Definition
amount of money that the bond buyer (lender) lent the issuer and that the lender will receive upon repayment
Term
Default
Definition
failure of a borrower to make payment when due to a lender
Term
Bondholder's Claim
Definition
request for court enforcement of a bond's terms of payment
Term
Bankruptcy
Definition
court-granted permission for a company to not pay some or all debts
Term
Mortgage-Backed Security (MBS)
Definition
mortgages pooled together to form a debt obligation- a bond- that entitles the holder (investor) to cash that flows in from the bundled mortgages
Term
Initial Public Offering (IPO)
Definition
first sale of a company's stock to the general public
Term
Corporate Raider
Definition
investor conducting a type of hostile corporate takeover against the wishes of a company
Term
Stock Split
Definition
stock dividend paid in additional shares to shareholders, thus increasing the number of outstanding shares
Term
Market Capitalization (Market Cap)
Definition
total dollar value of all the company's outstanding shares
Term
Debt Financing
Definition
long-term borrowing from sources outside a company
Term
Equity Financing
Definition
using the owners' funds from inside the company as the source for long-term funding
Term
Prospectus
Definition
registration statement filed with the SEC, containing information for prospective investors about a security to be offered and the issuing company
Term
Insider Trading
Definition
illegal practice of using special knowledge about a firm for profit or gain (Martha Stewart!)
Term
Allocation
Definition
to apportion for a specific purpose or to particular persons or things
Term
Schedule
Definition
to appoint, assign, or designate for a fixed time
Term
Two to One Rule of Thumb
Definition
for every hour you are in class, you should study at least two hours
Term
Leisure Quotient
Definition
the amount of time (in minutes) you spend on leisure activities divided by 960
Term
Pareto Analysis
Definition
idea that a limited number of tasks often produce a significant impact
Term
80/20 Rule
Definition
idea that 80% of importance lies in 20% of the list
Term
ABC Analysis
Definition
System that allows you to schedule your time based on prioritizing through ranking tasks
Term
Success and Failure
Definition
Procrastination may be the result of these two outcomes
Term
"A" Task
Definition
a task that is both urgent and important
Term
"B" Task
Definition
a task that is important but not urgent
Term
"C" Task
Definition
a task that is not urgent or extremely important
Term
Principal
Definition
loan amount borrowed
example: a 10000 student loan requires that you repay 10000 in (this)
Term
Interest
Definition
what a lender charges a borrower for a loan
example: a 6% (this) rate on your your student loan requires that you pay an extra 3323 in interest over the life of that loan
Term
Monthly Payment
Definition
amount based on the original loan plus the agreed-upon interest rate (paid 12 times per year)
Term
Overall Payment
Definition
the total sum of interest and principal payments paid over the life of a loan
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