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2. Framework 3
Framework terms and Definitions Set # 2
22
Computer Networking
Professional
03/31/2013

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Term
Closing Processes
Definition
Activities during which formal acceptance and completion procedures are
attained from either a phase or the project itself.
Term
Customer
Definition
The individual, group, or company that will own the work of the project when it is complete.
Term
Functional Manager
Definition
A manager of a department or unit in a functional organization.
Term
Influencer
Definition
A person or organization that is not necessarily directly related to the project but can influence the project in either a good or bad way.
Term
Matrix Organizational Structure
Definition
A structure within a company where people are organized by (and report to) a combination of Project and Functional Managers.
Term
Organization
Definition
A group of people formed for the purpose of performing work within a company or enterprise.
Term
Portfolio
Definition
A group of programs or projects related and managed in a coordinated way to achieve specific strategic business goals.
Term
Program Management
Definition
The management of projects in a coordinated way to achieve better results than if managed separately.
Term
Project Life Cycle
Definition
The process of completing work on the project: it is not the project management of the work, but rather the work process such as the building process of creating a house, or that of developing a computer program. This life cycle typically coexists with the project management life cycle.
Term
Project Management Office
Definition
The central group of project management at a company; can be a centralized group of Project Managers or the office that standardizes policy or procedures.
Term
Project Phase
Definition
A group of project activities making up a piece of the project that interrelates with other pieces to make up the project.
Term
Service
Definition
Work performed without resulting in a physical product.
Term
Skill
Definition
The capability to execute project-related activities based on individual subject matter expertise and abilities.
Term
Stakeholder
Definition
Person or entity whose interests are positively or negatively affected by the
project or whose influence can positively or negatively affect the project.
Term
Standard
Definition
An established norm or requirement.
Term
Subphase
Definition
A division of a phase of a project.
Term
Technique
Definition
A procedure executed by a resource to complete activities on the project.
Term
Template
Definition
A partially filled-out document that can serve as a shell for completion of project documents.
Term
Tight Matrix
Definition
A phrase that describes a war room or close environment for the team; can also be used as a noise answer on organizational-related questions.
Term
Virtual Team
Definition
A group of people with similar goals who form a team but spend little (if any) time together.
Term
Voice of the Customer (VOC).
Definition
A Planning process that considers the requirements the customer really needs when technical requirements are created.
Term
War Room
Definition
A room shared by project personnel that can be used for planning and meetings, and display charts, graphs, and various other project information.
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