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Purposes of Patient Records |
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Communication with other healthcare professionals Record of diagnostic and therapeutic orders Care planning Quality of care reviewing Research Decision analysis Education Legal documentation Reimbursement |
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The act of recording client assessments and care in written or electronic form Creating a record of client assessments and care |
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All information about patients written on paper, spoken aloud, saved on computer Name, address, phone, fax, social security Reason the person is sick Treatments patient receives Information about past health conditions |
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Breaches of confidentiality |
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Discussion in a public area Leaving information in a public area Unattended computer Failure to log off Sharing passwords Improper access, review, or release of patient information Discussion of patient information with those who have no need to know |
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HIPPA (Health Insurance Portability and Accountability Act )Patient Rights |
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See and copy their health record Update their health record Get a list of disclosures Request a restriction on certain uses or disclosures Choose how to receive health information |
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, etc-Subjective, Objective, Assessment, Plan or SOAPIER (Intervention, Evaluation, Response) Select numbered problems from master list, then write SOAP note on progress sheet |
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Problem, Intervention, Evaluation, No separate plan of care. Complete assessment qs, flow sheet, document PIE in progress notes from numbered problems
Used only in problem-oriented charting Establishes an ongoing plan of care |
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Source-Oriented Patient Records |
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Disciplines charted separately: each person/dept. has own section Variety of sections (e.g., admission, H&P, diagnostic, graphic, nurses’ notes, progress notes, lab, rehab, DC plan, etc.) Data scattered; may lead to fragmentation |
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Problem-Oriented Clinical Records |
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Data about the patient is arranged according to patient health problems Four components: database, problem list, plan of care, and progress notes Each person/department makes notations that are integrated throughout the patient’s chart Allows greater collaboration |
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Highlights the client’s concerns, problems, or strengths in three columns Column 1: Time and date Column 2: Focus (strength, need) or problem being addressed Column 3: Charting in a DAR format: Data, Action, Response |
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Uses well defined standards of practice Chart only significant findings or exceptions to norms Streamlines charting and saves time Uses preprinted forms and checklists Inadvertent omissions are biggest problemCharting by Exception Documentation system in which only significant findings or exception to norms are recorded Critical Pathway Computer Documentation |
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Collaborative pathways – Critical pathways – care map Variance charting – unexpected event, cause, action, response, d/c plan |
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Electronic Health Record May combine source oriented and problem oriented recording styles |
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Can use with source- or problem-oriented system “Story” of care in chronological format Tracks the client’s changing status Can be lengthy and disorganized |
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Flow sheets individualize specific services Assessment with baseline data Concise progress notes Timely entries |
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Standardized Nursing Care Plans |
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Identify common problems Related care for select population group Still need to be individualized Formats vary |
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Nursing Documentation Forms: Nursing Admission Assessment |
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Record of baseline data from which to monitor change Helps forecast future needs Admission Data Base Chief complaint or reason for admission Physical assessment data Vital signs Allergy information Current medications ADL status and discharge planning information/ needs Data about client support system and contact information |
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Record routine aspects of care (hygiene, turning) Document assessments; usually organized according to body systems Track client response to care (wound care, pain, intravenous fluids) |
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- used to record vital signs Intake and output record |
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Medication Admin. Record Comprehensive list of all ordered medications Provides information on client’s medication allergies Documents scheduled/routine, PRN, STAT, or omitted doses Additional explanation may be required for nonroutine or omitted medications |
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Demographic data Medical diagnoses Allergies Diet/activity orders Safety precautions Intravenous therapy orders A summary of medications ordered Ordered treatments (wound care, physical therapy), surgery, laboratory, and tests Special instructions such as preferred intensity of care or isolation orders |
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A combined charting and care plan form Maps out on a daily basis, from admission to discharge Client outcomes, interventions, and treatments for a specific diagnosis or condition Laboratory work, diagnostic testing, medications, and therapies included in the pathway |
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How to Deal With a Recording Error |
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Draw a single line through the error Do not erase or blot out the error Initial the corrected recording error |
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Draw a line through the blank space so no additional information can be recorded at any other time or by any other person Sign the notation |
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Basic identifying information about patient Current appraisal of patient’s health status Changes in medical conditions and patient response to therapy Where patient stands in relation to identified diagnoses and goals Current orders (nurse & physician) Summary of each newly admitted patient |
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May be: Verbal Through walking rounds Audio-recorded report (not the preferred method)
Hand Off Report continued: Client demographics and diagnoses Relevant medical history Significant assessment findings Treatments (e.g., wound care, breathing treatments) Upcoming diagnostics or procedures Restrictions (e.g., diet, activity, isolation) Plan of care for the client Concerns
Use a standardized format such as SBAR or PACE
SBAR: Situation-Background-Assessment-Recommendation PACE: Patient/Problem, Assessment/Actions, Continuing/Changes, Evaluation
Keep it CUBAN Confidential Uninterrupted Brief Accurate Named Nurse |
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Your contact information Client demographics, diagnoses, reason for transfer Family contact information Summary of care Current status, including medications, treatments, and tubes in the client Presence of wounds or open areas of the skin Special directives, code status, preferred intensity of care, or isolation required Always ask if the receiver has any questions |
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Time of departure and method of transportation Name and relationship of person(s) accompanying client at discharge Condition of client at discharge Teaching conducted and handouts/informational matter provided to client Discharge instructions (including medications, treatments, or activity) Follow-up appointments or referrals given Components of Discharge Summaries Description of patient’s condition at discharge Current medications Treatments Diet Activity level Restrictions |
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Discharging a Patient Against Medical Advice (AMA) |
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Definition
Procedure to follow when discharging a patient AMA: ascertain why the patient wants to leave AMA notify the physician offer the patient the appropriate form to complete if the patient refuses to sign the form, document this fact on the form and have another health professional witness this provide the patient with a copy of the signed form and place the original in the record when the patient leaves the agency, notify the physician, nurse in charge, and agency administration as appropriate assist the patient to leave as if this were a usual discharge from the agency (the agency is still responsible while the patient is on the premises) |
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Date and time the orders issued in an emergency Record orders in patient’s medical record Read back the order to verify accuracy Record “V.O.”, the name of the physician, and the nurse’s name Physician responsibility to check & sign |
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Write the order only if you heard it yourself Make sure the verbal orders make sense with the client’s status Repeat the order to confirm accuracy Spell unfamiliar names; pronounce digits of numbers separately Directly transcribe the order on the chart T.O. Date/time Text To followed by provider’s name Your signature
Physicians must countersign within 24 hours |
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Home health care documenting: |
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Home-bound status Assessment highlighting changes in the client’s condition Interventions performed (wound care, teaching, etc.) Client’s response to interventions Any interaction or teaching that you conducted with caregivers Any interaction with the client’s physician |
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Long Term Care Documenting: |
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Minimum data set (MDS) for resident assessment and care screening must be completed within 4 days of admission and updated every 3 months
Long Term Care Weekly Summary: A summary of the client’s condition An evaluation of the client’s ability to perform ADLs The client’s level of orientation and mood Hydration and nutrition status Response to medications Any treatments provided Safety measures used (e.g., bed rails) |
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If a client refuses medication: |
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Record on the medication administration record in narrative form; chart the reason given Do not leave blank lines If you make a mistake, draw a single line through the entry and place your initials next to the change Sign all your charting entries |
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Sending or directing a patient to another person, or agency, for help or treatment |
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A procedure in which a group of nurses visits all or selected patients at each patient's bedside to do the following: obtain information that will help plan nursing care provide the patient with the opportunity to discuss their care evaluate the nursing care the patient has received |
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belief about the worth of something what matters that acts as a standard to guide one’s behavior |
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organization of values in which each is ranked along a continuum of importance often leads to a personal code of conduct |
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observe parents or peers socially acceptable/unacceptable behavior |
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taught value system allows little chance for weighing different values |
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explore and develop on own little guidance-confusion and conflict |
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rewarded for demonstrating appropriate values punished for unacceptable values |
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encourage to explore and weigh consequences support offered as weigh competing values |
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Concern for welfare/well-being of others Aware of others beliefs, culture, perspective Advocate – stand up for Mentor colleagues |
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Right to self determination Patient rights – decide own care Provide info. for patients to make informed decisions Partner with patient to plan care |
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Respect worth, uniqueness of people Confidentiality, privacy, culturally competent/sensitive care |
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Act based on code of ethics and accepted standards of practice Honesty, correct errors, accountability Document accurately |
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Uphold legal, humanistic, & moral principles Fair and equal treatment Universal access to healthcare Legislation Policy making |
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Process: Understand own values and value system Important for nursing Understand what motivates your patients Use for teaching and counseling Reflect on own values Understand self Practice non judgmental (value neutrality) |
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Choosing freely Choosing from alternatives Choosing after consideration of the consequences Prizing with pride and happiness Prizing with public affirmation Acting with incorporation of the choice into one’s behavior Acting with consistency and regularity on the value |
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Private, personal, or group standards of right and wrong Moral behavior; in accordance with custom; reflects personal moral beliefs |
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Systematic study of right and wrong conduct Formal process for making consistent moral decisions Ethics Systematic inquiry Principles of right and wrong Good vs. Evil Make decisions Ethically justified manner Nursing code of ethics Code of professional conduct Refer to Box 44-3 (Wilkinson, text) |
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Responsible research conduct Genetic enhancement Environmental |
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“Bedside” ethical problems Consent= valid Refusal of consent Assisted suicide requests |
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(consequentialist theory) — the rightness or wrongness of an action depends on the consequences of the action |
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— an action is right or wrong independent of its consequences Popular approaches used by nurse ethicists |
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Nurse-Patient Relationship Caring relationship Promote dignity & respect Pay attention to particulars of each patient Responsibility: others & profession Moral skills: kindness, attentive, empathy, reliable, compassion |
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