Shared Flashcard Set

Details

Final
N/A
36
Communication
Undergraduate 2
01/29/2014

Additional Communication Flashcards

 


 

Cards

Term
Contingency Theory
Definition
  • leader that focuses on tasks would be better in structured situations
  • many situations in which one person is not adequate
  • importance of style in certain situations
Term
Trait Theories
Definition
  • particular traits that tend to be associated with leaders and that result in success
  • intelligence, self confidence, determination, integrity, sociability
  • might use a personality test to gauge
Term
Transactional leadership
Definition
exchange of some sort between leaders and followers
Term
Transformationa leadership
Definition
create relationship so that followers reach full potential; leaders exemply ideals in own behavior
Term
Framing
Definition
  • one or more subjects are highlighted over others
  • leadership is a process of managing meaning
  • use language in meaningful and powerful ways
Term
Leader-member exchange theory
Definition
Term
discursive leadership
Definition
Term
bounded rationality
Definition
Term
bounded emotionality
Definition
Term
Emotional labor
Definition
Term
surface acting
Definition
Term
deep acting
Definition
Term
emotional work
Definition
Term
compassionate communication
Definition
Term
emotional rules
Definition
Term
emotional intelligence
Definition
Term
emotional rules
Definition
Term
burnout
Definition
Term
emotional exhaustion
Definition
Term
lack of personal accomplishment
Definition
Term
depersonalization
Definition
Term
emotional contagion
Definition
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empathic concern
Definition
Term
PDM
Definition
Term
Risky Shift Phenomenon
Definition
Term
Group Polarization
Definition
Term
Winner's Curse
Definition
Term
Brainstorming
Definition
Term
Groupthink
Definition
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Rational Models
Definition
Term
Normative Model
Definition
Term
Bargaining
Definition
Term
Mutual Concessions
Definition
Term
Distributive Bargaining
Definition
Term
Integrative bargaining
Definition
Term
Style Theories
Definition
  • leaders have certain "Styles" that make them more or less effective
  • preferred traits translate into preferred behaviors
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