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final hr management
hr
84
Management
Undergraduate 4
12/16/2015

Additional Management Flashcards

 


 

Cards

Term
performance appraisal
Definition
The process of evaluating how well employees perform their jobs and then communicating that information to the employees
Term
rater errors
Definition
varying standards, recency and primacy effects, central tendency,leniency and strictness errors, rater bias, halo horn effects, similar to me/ different than me
Term
Behaviorally Anchored Rating Scale (BARS)
Definition
A rating scale composed of job dimensions (specific descriptions of important job behaviors) that “anchor” performance levels on the scale.
Term
Graphic Rating Scale
Definition
Allows the rater to mark an employee’s performance on a continuum indicating low to high levels of a particular characteristic.
Term
Benchmark Jobs
Definition
Jobs found in many organizations.
Term
Market Pricing
Definition
Using market pay data to identify the relative value of jobs based on what other firms pay for similar jobs.
Term
Broadbanding
Definition
The practice of using fewer pay grades having broader pay ranges that in traditional systems.
Benefits
Encourages horizontal movement of employees
Is consistent with trend towards flatter organizations
Creates a more flexible organization
Encourages competency development
Emphasizes career development
Term
Gainsharing
Definition
The sharing with employees of greater-than-expected gains in productivity through increased discretionary efforts.
Term
Employee Stock Ownership Plan (ESOP)
Definition
A plan whereby employees gain significant stock ownership in the organization for which they work.
Advantages
Favorable tax treatment for ESOP earnings
Employees motivated by their ownership stake in the firm
Disadvantages
Retirement benefit tied to the firm’s future performance
Management tool to fend off hostile takeover attempts.
Term
Profit sharing
Definition
Primary Objectives
Increase productivity and organizational performance
Attract or retain employees
Improve product/service quality
Enhance employee morale
Drawbacks
Disclosure of financial information
Variability of profits from year to year
Profit results not strongly tied to employee efforts
Term
Family Medical Leave Act (FMLA)
Definition
Coverage
Employers with 50 or more employees
Employees who have worked at least 12 months and 1,250 hours in the previous year.
Requirements
Eligible employees can take up to a total of 12 weeks of unpaid leave in a 12-month period to attend to a family or serious medical condition.
Employees must exhaust all other forms of leave.
Employees have rights to continued health benefits and to return to their job.
Term
Adverse selection
Definition
Situation in which only higher-risk employees select and use certain benefits
Term
Flexible Spending Accounts
Definition
Benefits plans that allow employees to contribute pre-tax dollars to fund certain additional benefits.
Term
Health Insurance Portability and Accountability Act (HIPAA) of 1996
Definition
plan from one company to another, regardless of pre-existing health conditions.
Requires employers to provide privacy notices to employees and to not disclose health information without authorization.
Term
OSHA
Definition
Occupational Safety and Health Administration (OSHA) administers provisions of the Act.
OSHA Enforcement Standards regulate equipment and working environments:
The “general duty” of employers to provide safe and healthy working conditions.
Notification and posters are required of employers to inform employees of OSHA’s safety and health standards.
Term
wrongful discharge
Definition
Termination of an individual’s employment for reasons that are improper or illegal.
Fortune v. National Cash Register Company
Term
Be able to briefly outline the keys to preparing a defense against a wrongful discharge claim
Definition
Make sure performance appraisals gave an accurate picture of the persons performance. keep written records on behavior that led to dismayal. warn employee in writing before dismissal. Involve one more person in the termination decision
Term
Employment-at-Will
Definition
Just Cause
Reasonable justification for taking an employment-related action.
Due Process
The means used for individuals to explain and defend their actions against charges or discipline.
Distributive Justice
Perceived fairness in the distribution of outcomes
Procedural Justice
Perceived fairness of the process used to make decision
Interactional Justice
Perceived fairness about how a person interacts with others
Term
wrongful discharge
Definition
Termination of an individual’s employment for reasons that are improper or illegal.
Term
Constructive Discharge
Definition
An employer deliberately makes working conditions intolerable for an employee in an attempt to get (to force) that employee to resign or quit.
Term
Due Process
Definition
The means used for individuals to explain and defend their actions against charges or discipline.
Term
Distributive Justice
Definition
Perceived fairness in the distribution of outcomes
Term
Procedural Justice
Definition
Perceived fairness of the process used to make decision
Term
Interactional Justice
Definition
Perceived fairness about how a person interacts with others
Term
Just Cause
Definition
Reasonable justification for taking an employment-related action.
Term
Separation agreement
Definition
An agreement in which a terminated employee agrees not to sue the employer, in exchange for specified benefits.
Term
Why Employees Unionize
Definition
They are dissatisfied with how they are treated by their employers.
They believe that unions can improve their work situations.
Term
1935 National Labor Relations Act (Wagner Act)
Definition
The Magna Carta of labor
Employee rights to organize
Employer unfair labor practices
National Labor Relations Board
Term
1947 Taft-Hartley Act
Definition
Offset the pro-union Wagner Act
Forbid union unfair labor practices
National emergency strikes
Allowed states to pass Right-to-work laws
Term
1959 Landrum-Griffin Act
Definition
Union democracy restored
Corruption controlled
Term
Industrial Union
Definition
A union that includes many persons working in the same industry or company regardless of jobs held.
Term
Union Steward
Definition
An employee elected by local members to serve as the first-line representative of unionized employees.
Term
Lockout
Definition
Shutdown of company operations undertaken by management to prevent union members from working.
Term
Craft Union
Definition
A union whose members do one type of work, often using specialized skills and training
Term
Business Agent
Definition
A full-time union official who operates the union office and assists union members.
Term
Right-to-Work Laws
Definition
State laws that prohibit contracts requiring employees to join unions to obtain or continuing employment.
Term
Weingarten rights
Definition
unionized employee generally has a right to union representation if the employee is being questioned by management and if disciple may result
Term
Dues checkoff
Definition
provides for the automatic deduction of union dues from the payrol checks of union members.
Term
Collective bargaining
Definition
the last step in unionization, is the process whereby representatives of managagement and workers negotiate over wages, hours and other terms and conditions of employement
Term
Decertification
Definition
a process whereby a union is removed as the representative of a group of employees
Term
Bargaining Unit
Definition
composed of all employees eligible to select a single union to represent and bargain collectively for them
Term
Union authorization card
Definition
signed by employees to designate a union as their collective bargaining agent. 30% of the emplyees in the targeted group must sign authorization cards before an election can be called
Term
Salting
Definition
unions hire and pay people to apply for jobs at certain companies, when they are hired, they begin organizing efforts.
Term
Closed Shop
Definition
requires individuals to join a union before they can be hired.
Term
open shop
Definition
workers cannot be required to join or pay dues to a union
Term
Codetermination
Definition
some countries require firms have union or worker representatives on their board of directors.
Term
whistle blowers
Definition
individuals who report real or perceived wrongs commited by their employers
Term
ombuds
Definition
individuals outside the normal chain of command who act as independent problem solvers for both management and employees.
Term
Employee Assistance Programs
Definition
provides counseling and other help to employees having emotional physical or other personal problems. from an organization
Term
Ergonomics
Definition
the study and design of the work environment to address physical demands placed on individuals. look at fatigue lighting tools equipment layout.
Term
warning signs of workplace violence
Definition
history of aggresion, behavior change, verbal threats, temper,stalking, holding grudges, loner, stress, work is sole major activity.
Term
Paid time off plan
Definition
comines sick leave, vacation time and holidays in to a total number of hours or days that employees can take off with pay
Term
QDRO
Definition
an agreement made by a divorceing couple that identifies who gets assets in a retirement plan
Term
Vesting
Definition
this right assures employees of a certain pension, provided they work a miniumum number of years.
Term
Portability
Definition
employees can move their pension benifits from one employer to another. after they work a certain amount of time
Term
Flexible Spending Accounts
Definition
under certain tax law employees can divert some pretax income into flexible spending accounts to fund certain additional benefits
Term
COBRA
Definition
consolidated omnibus budget relocation act. requires that most employers(except churches and the federal government) with 20 or more fulltime and or pat time employees extended health care coverage to certain groups. including employees who voluntairily quit or are terminated
widowed or divorced spouses and dependent children, retireees and their spouses, any child who is born or adopted by a covered employee.
Term
Reimbursement Arrangements
Definition
employer sets asside money in a health reimbursment account to help employees pay for qualified medical expenses.
Term
Health Savings Account
Definition
combined with high deductable insurance to cut employer costs. such insurance is defined as plans that have between 1150 and 5800 in deductables for individuals and between 2300 and 11600 in deductables for families
Term
PPO
Definition
Preferred provider organization. health care provider that contracts with an employer or an employergroup to supply health care services to employees at a competitive rate.
Term
HMO
Definition
health maitenance organization. provides services for a fixed period on a prepaid basis/ emphasizes both prevention and correction
Term
CDH
Definition
provides employer financial contributins to employees to help cover their health related explenses
Term
FMLA
Definition
covers all federal, state and private employers with 50 or more employees who live within 75 miles of the workplace. allows elligible employees to take 12 weeks leave in any 12 month period for birth adoption or caring for spouse child or parent. or a health condition of their own
Term
Spot bonuses
Definition
a bonus given for a number of reason. can be cash gift cards etc
Term
Piece rate systems
Definition
wages are determned by multiplying the number of units produced by the piece rate for the unit.
Term
Be able to briefly explain how Defined-Benefit Pensions and Defined-Contribution Pensions differ
Definition
Defined-Benefit Pensions -employees are promised a pension amount based on age and service

Defined-Contribution Pensions- the employer makes an annual payment to an employees pension account contribution rate is key.
Term
basic elements of executive compensation
Definition
because many executives are in high tax brackets their compensation often is provided in ways that offer significant tax savings.
Term
Be able to describe the three categories of variable pay (individual, group/team, organizational),
Definition
individual incentives - given to reward the effort and performance in individuals. piece rate systems, sales commisions and individual bonuses.
group/ team incentives-gainsharing or goalsharing plans
organizational incentives- rewards to whole organization.includes profit sharing and stock plans.
Term
Lump Sum Increases
Definition
a one time payment of all or part of a yearly pay increase. does not increase base pay.
Term
Across-the-board Increases
Definition
across the board raises
Term
Green Circled Employee
Definition
an individual whose pay is below the range set for a job
Term
Red Circled Employee
Definition
an individual paid above the range set for a job
Term
Be able to explain how a pay adjustment matrix works and the logic behind it
Definition
a system for integrating appraisal ratings and pay changes must be developed and applied quickly using a salary guide chart
Term
point method
Definition
looks at compesable factors in a group of similar jobs and places points on them
Term
exempt and non exempt status
Definition
exempt employess hold positions for which employers are not required to pay overtime. executive/administration
nonexempt employees must be paid overtime
Term
overtime
Definition
for all employees working more than 40 a week must be paid pay and a half
Term
Be able to describe the two basic compensation philosophies (entitlement and performance
Definition
entitlement- assumes that individuals who have worked another year are entitled to pay increases with little regard for performances
performance- requires that compensation changes reflect performance difference.
Term
Behavioral Rating Scales
Definition
in an attempt to overcome some of the concerns with graphic rating scales employers may use behavioral rating scales desighned to asses individual actions instead of personal attributs and characteristics
Term
job rotation
Definition
process of moving a person from job to job
Term
Coaching
Definition
training and feedback to employees by suervisors
Term
-Repatriation
Definition
involves training and reassignment of global employees back to their home countries
Term
Glass Ceiling
Definition
women cant hold top positions and top compensation
Term
Dual Career Ladders
Definition
a system that allows a person to advance up either a management or a technical/profesional ladder common in tech industries
Term
succesion planning
Definition
recruitment planning
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