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The process of evaluating how well employees perform their jobs and then communicating that information to the employees |
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varying standards, recency and primacy effects, central tendency,leniency and strictness errors, rater bias, halo horn effects, similar to me/ different than me |
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Behaviorally Anchored Rating Scale (BARS) |
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A rating scale composed of job dimensions (specific descriptions of important job behaviors) that “anchor” performance levels on the scale. |
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Allows the rater to mark an employee’s performance on a continuum indicating low to high levels of a particular characteristic. |
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Jobs found in many organizations. |
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Using market pay data to identify the relative value of jobs based on what other firms pay for similar jobs. |
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The practice of using fewer pay grades having broader pay ranges that in traditional systems. Benefits Encourages horizontal movement of employees Is consistent with trend towards flatter organizations Creates a more flexible organization Encourages competency development Emphasizes career development |
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The sharing with employees of greater-than-expected gains in productivity through increased discretionary efforts. |
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Employee Stock Ownership Plan (ESOP) |
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A plan whereby employees gain significant stock ownership in the organization for which they work. Advantages Favorable tax treatment for ESOP earnings Employees motivated by their ownership stake in the firm Disadvantages Retirement benefit tied to the firm’s future performance Management tool to fend off hostile takeover attempts. |
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Primary Objectives Increase productivity and organizational performance Attract or retain employees Improve product/service quality Enhance employee morale Drawbacks Disclosure of financial information Variability of profits from year to year Profit results not strongly tied to employee efforts |
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Family Medical Leave Act (FMLA) |
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Coverage Employers with 50 or more employees Employees who have worked at least 12 months and 1,250 hours in the previous year. Requirements Eligible employees can take up to a total of 12 weeks of unpaid leave in a 12-month period to attend to a family or serious medical condition. Employees must exhaust all other forms of leave. Employees have rights to continued health benefits and to return to their job. |
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Situation in which only higher-risk employees select and use certain benefits |
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Flexible Spending Accounts |
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Benefits plans that allow employees to contribute pre-tax dollars to fund certain additional benefits. |
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Health Insurance Portability and Accountability Act (HIPAA) of 1996 |
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plan from one company to another, regardless of pre-existing health conditions. Requires employers to provide privacy notices to employees and to not disclose health information without authorization. |
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Occupational Safety and Health Administration (OSHA) administers provisions of the Act. OSHA Enforcement Standards regulate equipment and working environments: The “general duty” of employers to provide safe and healthy working conditions. Notification and posters are required of employers to inform employees of OSHA’s safety and health standards. |
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Termination of an individual’s employment for reasons that are improper or illegal. Fortune v. National Cash Register Company |
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Be able to briefly outline the keys to preparing a defense against a wrongful discharge claim |
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Make sure performance appraisals gave an accurate picture of the persons performance. keep written records on behavior that led to dismayal. warn employee in writing before dismissal. Involve one more person in the termination decision |
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Just Cause Reasonable justification for taking an employment-related action. Due Process The means used for individuals to explain and defend their actions against charges or discipline. Distributive Justice Perceived fairness in the distribution of outcomes Procedural Justice Perceived fairness of the process used to make decision Interactional Justice Perceived fairness about how a person interacts with others |
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Termination of an individual’s employment for reasons that are improper or illegal. |
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An employer deliberately makes working conditions intolerable for an employee in an attempt to get (to force) that employee to resign or quit. |
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The means used for individuals to explain and defend their actions against charges or discipline. |
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Perceived fairness in the distribution of outcomes |
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Perceived fairness of the process used to make decision |
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Perceived fairness about how a person interacts with others |
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Reasonable justification for taking an employment-related action. |
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An agreement in which a terminated employee agrees not to sue the employer, in exchange for specified benefits. |
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They are dissatisfied with how they are treated by their employers. They believe that unions can improve their work situations. |
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1935 National Labor Relations Act (Wagner Act) |
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The Magna Carta of labor Employee rights to organize Employer unfair labor practices National Labor Relations Board |
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Offset the pro-union Wagner Act Forbid union unfair labor practices National emergency strikes Allowed states to pass Right-to-work laws |
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Union democracy restored Corruption controlled |
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A union that includes many persons working in the same industry or company regardless of jobs held. |
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An employee elected by local members to serve as the first-line representative of unionized employees. |
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Shutdown of company operations undertaken by management to prevent union members from working. |
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A union whose members do one type of work, often using specialized skills and training |
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A full-time union official who operates the union office and assists union members. |
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State laws that prohibit contracts requiring employees to join unions to obtain or continuing employment. |
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unionized employee generally has a right to union representation if the employee is being questioned by management and if disciple may result |
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provides for the automatic deduction of union dues from the payrol checks of union members. |
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the last step in unionization, is the process whereby representatives of managagement and workers negotiate over wages, hours and other terms and conditions of employement |
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a process whereby a union is removed as the representative of a group of employees |
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composed of all employees eligible to select a single union to represent and bargain collectively for them |
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signed by employees to designate a union as their collective bargaining agent. 30% of the emplyees in the targeted group must sign authorization cards before an election can be called |
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unions hire and pay people to apply for jobs at certain companies, when they are hired, they begin organizing efforts. |
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requires individuals to join a union before they can be hired. |
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workers cannot be required to join or pay dues to a union |
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some countries require firms have union or worker representatives on their board of directors. |
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individuals who report real or perceived wrongs commited by their employers |
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individuals outside the normal chain of command who act as independent problem solvers for both management and employees. |
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Employee Assistance Programs |
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provides counseling and other help to employees having emotional physical or other personal problems. from an organization |
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the study and design of the work environment to address physical demands placed on individuals. look at fatigue lighting tools equipment layout. |
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warning signs of workplace violence |
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history of aggresion, behavior change, verbal threats, temper,stalking, holding grudges, loner, stress, work is sole major activity. |
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comines sick leave, vacation time and holidays in to a total number of hours or days that employees can take off with pay |
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an agreement made by a divorceing couple that identifies who gets assets in a retirement plan |
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this right assures employees of a certain pension, provided they work a miniumum number of years. |
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employees can move their pension benifits from one employer to another. after they work a certain amount of time |
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Flexible Spending Accounts |
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under certain tax law employees can divert some pretax income into flexible spending accounts to fund certain additional benefits |
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consolidated omnibus budget relocation act. requires that most employers(except churches and the federal government) with 20 or more fulltime and or pat time employees extended health care coverage to certain groups. including employees who voluntairily quit or are terminated widowed or divorced spouses and dependent children, retireees and their spouses, any child who is born or adopted by a covered employee. |
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Reimbursement Arrangements |
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employer sets asside money in a health reimbursment account to help employees pay for qualified medical expenses. |
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combined with high deductable insurance to cut employer costs. such insurance is defined as plans that have between 1150 and 5800 in deductables for individuals and between 2300 and 11600 in deductables for families |
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Preferred provider organization. health care provider that contracts with an employer or an employergroup to supply health care services to employees at a competitive rate. |
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health maitenance organization. provides services for a fixed period on a prepaid basis/ emphasizes both prevention and correction |
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provides employer financial contributins to employees to help cover their health related explenses |
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covers all federal, state and private employers with 50 or more employees who live within 75 miles of the workplace. allows elligible employees to take 12 weeks leave in any 12 month period for birth adoption or caring for spouse child or parent. or a health condition of their own |
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a bonus given for a number of reason. can be cash gift cards etc |
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wages are determned by multiplying the number of units produced by the piece rate for the unit. |
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Be able to briefly explain how Defined-Benefit Pensions and Defined-Contribution Pensions differ |
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Defined-Benefit Pensions -employees are promised a pension amount based on age and service
Defined-Contribution Pensions- the employer makes an annual payment to an employees pension account contribution rate is key. |
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basic elements of executive compensation |
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because many executives are in high tax brackets their compensation often is provided in ways that offer significant tax savings. |
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Be able to describe the three categories of variable pay (individual, group/team, organizational), |
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individual incentives - given to reward the effort and performance in individuals. piece rate systems, sales commisions and individual bonuses. group/ team incentives-gainsharing or goalsharing plans organizational incentives- rewards to whole organization.includes profit sharing and stock plans. |
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a one time payment of all or part of a yearly pay increase. does not increase base pay. |
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Across-the-board Increases |
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an individual whose pay is below the range set for a job |
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an individual paid above the range set for a job |
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Be able to explain how a pay adjustment matrix works and the logic behind it |
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a system for integrating appraisal ratings and pay changes must be developed and applied quickly using a salary guide chart |
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looks at compesable factors in a group of similar jobs and places points on them |
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exempt and non exempt status |
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exempt employess hold positions for which employers are not required to pay overtime. executive/administration nonexempt employees must be paid overtime |
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for all employees working more than 40 a week must be paid pay and a half |
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Be able to describe the two basic compensation philosophies (entitlement and performance |
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entitlement- assumes that individuals who have worked another year are entitled to pay increases with little regard for performances performance- requires that compensation changes reflect performance difference. |
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in an attempt to overcome some of the concerns with graphic rating scales employers may use behavioral rating scales desighned to asses individual actions instead of personal attributs and characteristics |
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process of moving a person from job to job |
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training and feedback to employees by suervisors |
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involves training and reassignment of global employees back to their home countries |
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women cant hold top positions and top compensation |
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a system that allows a person to advance up either a management or a technical/profesional ladder common in tech industries |
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