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Final Exam
Final Exam Study Cards
54
Business
Undergraduate 1
11/17/2009

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Term
Define: Business
Definition
Activity that provides good or services to consumers for the purpose of making a profit.
Term
Define: Profit
Definition
Difference between the revenue that a company brings in from selling goods and services and the cost of generating this revenue.
Term
Define: Management
Definition
Process of planning for, organizing, directing, and controlling a company's resources so that it can achieve a company's goals.
Term
Define: Resources
Definition
Input used to produce output.
Term
Define: Socialism
Definition
Economic system falling between communism and capitalism in terms of gov. control over allocation and distribution.
Term
Define: Capitalism
Definition
Economic system featuring the lowest level of gov. control over allocation and distribution.
Term
Define: Economics
Definition
Study of how scarce resources are used to produce output that are distributed among people.
Term
Name three MAIN participants in a business.
Definition
1. Owners
2. Employees
3. Customers
Term
Name three external factors that influence business.
Definition
1. Economy
2. Government
3. Consumer trends
Term
Name and briefly describe the five functional areas needed to run a business.
Definition
1. Management: Effectively using Co.'s resources to reach goal.
2. Finance: Managing Co.'s funds.
3. Accounting: measuring, summarizing and communicating financial and managerial info and financial advising.
4. Marketing: identifying and meeting customers needs.
5. Operations:designs and oversees the tranform. of resources into goods.
Term
Name two planned economic systems.
Definition
1. Communism
2. Socialism
Term
Describe how the demand and supply curves are used to determine equilibrium price...
Definition
shit shit poopie shit

AKA: Supply and demand curves are plotted on a graph. The point at which they intersect is the equilibrium which means the demand it the same as your supply.
Term
Contrast the following: Monopoly, Monopolistic Competition, Oligopoly
Definition
Monopoly: Market where there is only one seller.
Monopolistic Competition: Many sellers that sell products that differ from each other, but serve a similar purpose.
Oligopoly: Market with a few sellers supplying a large portion of all products sold in marketplace.
Term
Describe how GDP is related to the business cycle.
Definition
When you have a high GDP.....Yay business cycle!!!
Term
Define: Ethics
Definition
Ability and willing to distinguish right from wrong.
Term
Define: Stakeholder
Definition
Parties who are interested in the activities of a business bc they are affected by them.
Term
Contrast legal and ethical...
Definition
Ethics involves whether or not you choose to do something legal or illegal.
Term
Name the five steps in the "How to face an ethical dilemma" process described in the book.
Definition
1.Define the problem and collect facts.
2.Identify feasible options.
3.Asses the affect of each option on stakeholders.
4.Establish the criteria for determining the most appropriate action.
5.Select the best opinion based on the established criteria.
Term
Explain how insider trading is a conflict of interest.
Definition
It is unethical. It is concerning your personal interest instead of looking out for the interest of others.
Term
Give an example of whistle blowing.
Definition
Exposing illegal or unethical behavior of others.
Ratting out others who are "doin bad thangs...like hoodrat stuff."
Term
Describe concept of Corporate Social Responsibility...
Definition
When organizations disperse responsibilities on different stakeholders when making legal, economic, ethical and social decisions.
Term
Briefly state Milton Friedman's position on corporate social responsibility...
Definition
He thinks that business shouldn't be corporate socially responsible at all, because he thinks that co.'s should only focus on their profit.
Term
Define: Marketing
Definition
Set of processes for creating, communicating and delivering value to customers and for improving customer relationships.
Term
Define: Marketing Concept
Definition
Basic philosophy of satisfying customers needs while meeting organizational goals.
Term
Define: Marketing Strategy
Definition
Plan for selecting target market, creating, pricing, promoting, and distributing products that satisfy customers.
Term
Define: Brand
Definition
Word, letter, symbol etc. that differentiates product from similar products on the market.
Term
Define: Trademark
Definition
Word, symbol or other mark used to identify and legally protect a product from being copied.
Term
Define: Intermediary
Definition
Wholesaler or retailer who helps move products from their original source to the end user.
Term
Define: Value Chain
Definition
Entire range of activities involved in delivering value to customers.
Term
Name and describe four methods of customer segmentation.
Definition
1.Demographic Seg.: Dividing market into groups based on age, income, etc.
2.Geographic Seg.: Dividing market into climate, region, pop. density, etc
3.Behavioral Seg.: Dividing consumers by behavioral var. like 'tude toward product, user status, etc.
4.Psychographic Seg.: Classifying consumers by individ. lifestyles reflected in people's interests, activities, attitudes, etc.
Term
Of four segmentation methods described in the text....blah blah blah, which is best for kindle? Justify yo-self.
Definition
Psychographic, bc it would depend on if they like to read and like electronics. Duh.
Term
Name and briefly describe the four P's.
Definition
Product: developing a product that meets the needs of the target market.
Place: distributing the product
Price: setting a price for product
Promotion: informing potential buys about product.
Term
How are brand equity and brand loyalty related?
Definition
Brand loyalty (how many times they come back) is determined by the brand equity (their experience and the value of the product to customer)
Term
Name five pricing strategies...
Definition
1. Cost-Based Pricing
2. Demand-Based Pricing
3. Target Costing
4. Skimming Pricing
5. Penetration Pricing
Term
Which pricing strategy would be best for kindle? Justify Yo-self.
Definition
Penetration, bc it starts at a low to discourage competitors. They wouldn't have competition so buys would only know about them.
Term
Give and example of a product that is in each stage of the product life cycle. Justify your answer.
Definition
Introductory: Kindle
Growth: Snuggie
Maturity: iPhone
Decline: Legos
Term
Define: Accounting
Definition
Summarizing business activities and communicating the results to management.
Term
Define: Gross Profit (a.k.a.- Gross Margin)
Definition
Positive difference between revenues and cost of goods sold.
Term
Define: Net income (a.k.a.- Net Profit)
Definition
Positive difference between gross profit and total expenses.
Term
Define: Break Even Analysis
Definition
Method of determining the level of sales at which the co. will break even.
Term
Define: Ratio Analysis
Definition
Technique for financial analysis that shows the relationship between two numbers.
Term
Name and briefly describe the purpose of the three financial statements discussed in the book.
Definition
1.Income Statement: shows what your sales and expenses are and whether or not you made a profit.
2.Balance Sheet: Indicated what assets and liabilities you have and the amount you've invested in your business.
3.Statement of Cash Flows: shows how much cash you have coming in and going out.
Term
Contrast income statement and balance sheet.
Definition
Income Statement: shows what your sales and expenses are and whether or not you made a profit.
Balance Sheet: Indicated what assets and liabilities you have and the amount you've invested in your business.
Term
How do you calculate Gross Profit Margin?
Definition
Gross Profit / Sales
Term
How do you calculate Net Profit Margin
Definition
Net Profit / Sales
Term
How do you find Inventory Turnover?
Definition
Sales / Inventory
Term
How do you find current ratio?
Definition
Current Assets / Current Liabilities
Term
Define: Debit Card
Definition
Pulls money out of your checking account....whenever you use it.
Term
Define: Adjustable Rate Mortgage
Definition
Mortgage that's pegged to the increase or decrease of certain interest rates that your lender has to pay.
Term
Define: Fixed Rate Mortgage
Definition
A mortgage in which the interest rate remains the same regardless of changes in market interest rates.
Term
Name four costs associated with the cost of borrowing.
Definition
1. Finance Charge
2. Annual Fee
3. Over-Limit Fee
4. Cash Advance
Term
Name and briefly describe the three stages of the financial life cycle.
Definition
1. Building Wealth: you build your wealth, duh.
2. Preserving and Increasing Wealth: Preserving and Increasing Wealth......more duh.
3. Living on Saved Wealth: Seriously, you live off of wealth that you've saved. Super duh.
Term
Explain how to calculate your Personal Net Worth.
Definition
Assets - Liabilities = Net Worth
Term
What factors go into determining your credit score?
Definition
Payment history, total amount owed, length of your credit history, amount of new credit you have, and types of credit you use.
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