Shared Flashcard Set

Details

Fall Final Part 3 - Principles
Part 3
27
Business
10th Grade
12/01/2011

Additional Business Flashcards

 


 

Cards

Term
Mission Statement
Definition
Short, specific written statement of the reason a business exists and what it wants to achieve
Term
Autorcratic Management Style
Definition
Leader makes decisions without reference to anyone else
Term
Democratic Management Style
Definition
Encourages decision making from different perspectives – leadership may be emphasized throughout the organization
Term
LAISSEZ-FAIRE Management STYLE
Definition
‘Let it be’ – the leadership responsibilities are shared by all
Term
Paternalistic Management Style
Definition
Leader acts as a ‘father figure’
Term
Leadership
Definition
The ability to motivate individuals and groups to accomplish important goals
Term
Human Relations
Definition
way people get along with each other
Term
Influence
Definition
Enables a person to affect the actions of others
Term
Ethical Business Practices
Definition
Ensure that appropriate standards of conduct are maintained by everyone who is a part of or affected by the business
Term
Core Values
Definition
The important principles that will guide decisions and actions in the company
Term
Product
Definition
Everything a business offers to satisfy a customer’s needs
Term
Services
Definition
Activities that are consumed at the same time they are produced
Term
Price
Definition
The money a customer must pay for a product or service
Term
Mark-up
Definition
the amount added to the cost of a product to set the selling price
Term
Mark-down
Definition
reduction from the original selling price
Term
Place/Distribution
Definition
the location and methods used to make a product or service available to the target market
Term
Distribution Channel
Definition
the route a product follows to make a product available to the target market
Term
Channel Members
Definition
the businesses that take part in a channel
Term
Promotion
Definition
Any form of communication used to inform, persuade, or remind
Term
Marketing Strategy
Definition
A company’s plan that identifies how it will use marketing to achieve its goals
Term
Marketing Mix
Definition
blending of product, place (distribution), price, and promotion
Term
Marketing Orientation
Definition
Considers the needs of customers when developing a marketing mix
Term
Consumer Decision-Making Process
Definition
Specific sequence of steps consumers follow to make a purchase
Term
Market Research
Definition
Carefully designed studies involving consumers
Term
Buying Motives
Definition
The reasons consumers decide what products and services to purchase
Term
Target Market
Definition
A specific group of consumers who have similar wants and needs
Term
Touch Points
Definition
Everyday opportunities to connect with customers and reinforce their brands
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