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Exam 4 Set
UTK Psychology 110- Hope Exam 4 Set
249
Psychology
Undergraduate 1
03/30/2012

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Term
Alcohol
Definition
CNS Depressant
Most well known and widely used
Term
Alcohol Effects Vary Depending on What?
Definition
Amount consumed, rate of consumption, body weight, tolerance, metabolism
Term
Alcohol effects what neurotransmitter?
Definition
dopamine
Term
Alcoholism
Definition
tendency to abuse alcohol to a degree that leads to social, cognitive, or occupational dysfunction
Term
How many adults use alcohol in US?
Definition
2/3
Term
What percentage of people have alcohol related problems?
Definition
10%
Term
Statistics on assaults and rapes related to alcohol use
Definition
90% all assaults
50-60% all homicides
50% rapes
Term
Intoxicated
Definition
characterized by stupefaction due to the effects of toxins such as alcohol
Term
0.02
Definition
Relaxation; Reaction time lowers
Term
0.04
Definition
Buzz
Term
0.06
Definition
Cognitive judgement lowers
Term
0.08
Definition
Motor coordination lowers; nausea
Term
0.10
Definition
Clear deterioration of motor, cognitive functioning
Term
0.15-0.25
Definition
Risk of blacking out
Term
0.25-0.35
Definition
Risk of losing consciousness; death
Term
0.35-0.45
Definition
Considered lethal dose
Term
Effects of Tolerance
Definition
False sense of security, expensive, decreases ability to reach a buzz (you can get this back over time)
Term
How does alcohol leave your system?
Definition
90% broken down by liver
10% sweat, breath, urine
Term
Rate of sobering up
Definition
0.016% per hour
Term
Chronic Alcoholics
Definition
damage to nervous system, pancreas, liver, and brain cells.
Term
Heavy drinking
Definition
suppression of immune system, nutritional deficits, general body failure, shortened life span by 10-12 years
Term
Withdrawal Symptoms
Definition
convulsions, tremors, hallucinations, agitation, and even death
Term
Two approaches to the study of personality
Definition
nomothetic approach
idiographic approach
Term
nomothetic approach
Definition
an approach to the study of individual differences that seeks general laws about how an aspect of personality affects behavior (large groups of people)
Term
idiographic approach
Definition
an approach to the study of individual differences that concentrates on intensive study of individuals (one person/small group of similar people)
Term
state
Definition
a temporary activation of a particular behavior
Term
trait
Definition
a consistent, long-lasting tendency in behavior
Term
Trait approach to personality
Definition
idea that people have consistent personality characteristics that can be measured and studied
Term
internal locus of control
Definition
the belief that one is largely in control of the events of ones life
Term
external locus of control
Definition
the belief that external forces are largely in control of the events of one's life
Term
Major issue in measuring personality
Definition
changes from one moment to the next
Term
reliability
Definition
a measure of the consistency of test results
Term
validity
Definition
an assessment of how well it measures what it's supposed to measure (3 types)
Term
content validity
Definition
the degree to which the test samples broadly across the domain of interest
Term
predictive validity
Definition
how well the test predicts some future criterion
Term
construct validity
Definition
how well the test taps into a particular theoretical construct (harder to measure)
Term
Whether or not a test is valid depends on what?
Definition
goals
Term
internal reliability
Definition
reliability within a particular test
Term
test re-test reliability
Definition
reliable with same test, across time
Term
Big Five Personality Traits
Definition
five traits that account for a great deal of human personality differences
OCEAN
Openness to Experience, Contentiousness, Extroversion, Agreeableness, Neuroticism
Term
Openness to Experience
Definition
the tendency to enjoy intellectual experiences, the arts, fantasies, and anything that exposes a person to new ideas (least variable, hardest to observe)
Term
Conscientiousness
Definition
the tendency to show self discipline, to be dutiful, and to strive for achievement and competence
Term
Extroversion
Definition
One of the most studied
the tendency to seek stimulation and enjoy the company of other people
Highly related to substance abuse, risk-taking, opposite introversion
Term
Agreeableness
Definition
the tendency to be compassionate toward others and not antagonistic
Term
Neuroticism
Definition
the tendency to experience unpleasant emotions relatively easily; a personality trait characterized largely by persistent anxiety
Term
Problems with The Big Five
Definition
Created on study of words, not research
Some people think 5 is too many, 3 could be used
Term
Origins of Personality
Definition
Heredity and Environment, Age and Historical Era
Term
unshared environment
Definition
the aspects of environment that differ from one individual to another, even within a family
Term
Barnum Effect
Definition
the tendency to accept and praise vague statements about our personality
Term
Standardized Test
Definition
a test that is administered according to specified rules and its scored are interpreted in a prescribed fashion
Term
Minnesota Multiphasic Personality Inventory (MMPI)
Definition
a standardized test consisting of true-false items and intended to measure various personality dimensions and clinical conditions
Term
How many items as of 1990?
Definition
567 questions
Term
What are some of the ten clinical scales included?
Definition
depression, psychopathic Deviation, Social Introversion
Term
Projective techniques:
Definition
procedures designed to encourage people to project their personality characteristics onto ambitious stimuli
Term
Thematic Appreciation Test (TAT)
Definition
a projective personality technique wherein a person is asked to tell a story about each of several pictures
Term
Rorschach Inkblots
Definition
a projective personality technique wherein a person is shown 10 inkblots (5color,5b&w) and asked what each might be
Term
Emotional Stroop Test
Definition
a procedure in which someone tries to say the color of ink for a number of words, some of which might pertain to a source of worry or concern
Term
Implicit Association Test
Definition
a procedure that measures how fast someone responds to a category that combines a topic with pleasant and unpleasant words
Term
Dissociative Identity Disorder
Definition
a disorder in which a person appears to have 2 or more distinct identities or personalities that may alternately emerge (aka multiple personality disorder)
Term
Insanity
Definition
a legal term descriptive of a person judged to be incapable of recognizing right from wrong or of conforming his/her behavior to the law
Term
Schizophrenia
Definition
a psychotic disorder characterized by loss of control of thought processes and inappropriate emotional responses.
Term
Psychological Disorders
Definition
patterns of behavior or mental processes that are connected with emotional distress or significant impairment in functioning
In the past these people were thought to be possessed
Term
What are the different ways in which we can explain psychological disorders?
Definition
evolutionary, biological, cognitive, humanistic, psychodynamic, learning
Term
What are the combinations people can meet to be considered to have a psychological disorder?
Definition
1. They are unusual with their normal behaviors
2. They Suggest faulty perception or interpretation of reality
Hallucination, Ideas of persecution, severe personal distress, self-defeating, unacceptable behavior
Term
Hallucination
Definition
a perception in the absence of sensory stimulation that is confused with reality
Term
Ideas of Persecution
Definition
Erroneous beliefs that one is being victimized or persecution (out to get me)
Term
What is the most common thing used to classify psychological disorder
Definition
DSM
Diagnostic and Statistical Manual
provides persons functioning and diagnostics
Term
Specific Phobias
Definition
persistent fear of a specific object or situation (excessive, irrational- spiders)
Term
claustrophobia
Definition
fear of tight, small places
Term
acrophobia
Definition
fear of high places
Term
social phobia
Definition
irrational, excessive fear of public scrutiny
Term
agoraphobia
Definition
of open, crowded places
Term
Panic Disorder
Definition
the recurrent experiencing of attacks of extreme anxiety in the absence of external stimuli that usually elicit anxiety (short breath, sweat, tremors)(can last mins to hours)
Term
Generalized Anxiety Disorder
Definition
feelings of dread and foreboding and sympathetic arousal of at least 6 months duration
Term
Obsessions
Definition
a recurring thought or image that seems beyond control
Term
Compulsion
Definition
the irresistible urge to repeat an act or engage in ritualistic behavior like hand washing
Term
Post traumatic stress disorder (PTSD)
Definition
a disorder that follows a distressing event outside the range of normal human experience and that is characterized by features such as intense fear, avoidance of stimuli associated with the even, and reliving of the event (month-years after)
Term
Acute Stress Disorder
Definition
a disorder, like PTSD that is characterized by feelings of anxiety and helplessness and caused by a traumatic event. Occur within a month of the event and lasts from 2 days-4weeks
Term
Psychological Views of Phobia
Definition
phobias mobilize conflicts from younger ages and that everything has to do with the consciousness
Term
Biological Views of Phobia
Definition
genetically involved. Twins can correlate this
Term
Dissociative Disorders
Definition
disorders in which there are sudden temporary changes in consciousness or self identity (there is amnesia and fugue)
Term
Dissociative amnesia
Definition
marked by loss of memory or self-identity, skills and general knowledge are usually retained
Term
Dissociative Fugue
Definition
One experiences amnesia and then flee to a new location
(they create new identity and create new past memories as well)
Term
Multiple Personality Disorder
Definition
1 may not be aware of the other(s)
they are different personalities all the way around
Term
Somatoform Disorders
Definition
disorders in which people complain of physical (somatic) problems even though no physical abnormality can be found (conversion disorder and hypochondria)
Term
Conversion Disorder
Definition
a disorder in which anxiety or unconscious conflicts are "converted" into physical symptoms that often have the effect of helping the person cope with anxiety or conflict
Term
la belle indifference
Definition
descriptive of the lack of concern sometimes shown by people with conversion disorders
Term
Hypochondria
Definition
persistent belief that one is ill despite lack of medical findings
Term
Mood Disorders
Definition
characterized by disturbances in expressed emotions (major depression and bipolar)
Term
Major Depressive Disorder (MDD)
Definition
a serious to severe depressive disorder in which the person may show loss of appetite, psychomotor retardation, and impaired reality testing
affects 6-7% US in a year, 1 in 6
Term
Psychomotor retardation
Definition
slowness in motor activity and in thought
Term
Bipolar Disorder
Definition
a disorder in which the mood alternates between two extreme poles (manic-depression)
Term
Manic
Definition
elated, showing excessive excitement
Term
Characteristics of Manic Behavior
Definition
rapid flight of ideas, rapid speech, and topic changes
Term
Women and Depression
Definition
women are 2x more likely to become depressed
Term
Learned helplessness
Definition
a model for the acquisition of depressive behavior based on findings that organisms in aversive situations learn to show inactivity when their operants go unenforced
Term
Attributional Style
Definition
the tendency to attribute ones behavior to internal or external factors, stable or unstable factors and so on
Term
Schizophrenia
Definition
worst disorder affecting humans 1% of people worldwide are affected
think illogically and make things up
Term
Delusions
Definition
false, persistent beliefs that are unsubstained by sensory or objective evidence
Term
Stupor
Definition
a condition in which the senses thought and movement are dulled
Term
Types of Schizophrenia
Definition
paranoid, disorganized, catatonic, mutism
Term
paranoid schizophrenia
Definition
characterized primarily by delusions and vivid hallucinations (jealousy, agitation, confusion, fear)
Term
disorganized schizophrenia
Definition
characterized by disorganized delusions and vivid hallucinations (inappropriate responses, lose control of looks, bladder, bowels)
Term
catatonic schziophrenia
Definition
characterized by striking motor impairment
Term
waxy impairment
Definition
people can be molded into postures that they maintain for sometime.
Term
Mutism
Definition
Refusal to talk
Term
Personality Disorders
Definition
enduring patterns of maladaptive behavior that are sources of distress to the individual or others
Term
Paranoid
Definition
by persistent, suspiousness but not involving the disorganization of paranoid schizophrenia
Term
schizotypal
Definition
by oddoties of thought and behavior but not involving bizarre psychotic behavior
Term
schizoid
Definition
by social withdraw. they don't develop feelings for others no hallucinations or delusions
Term
borderline
Definition
by instability in relationships, self-image, mood, lack of impulse, control
Term
antisocial
Definition
the diagnosis given a person who is in frequent conflict with society yet who is undeterred by punishment and experiences with no guilt or anxiety (men are more likely)
Term
avoidant
Definition
a persons unwilling to enter relationships without assurance of acceptable because of fears of rejection and criticism (few relationships)
Term
How many suicides in a year in US?
Definition
32,000
10th leading cause in US
2nd leading cause in college students
Term
How many people considered suicide?
Definition
3-5%
Term
How many people will develop a plan?
Definition
1%
Term
How many people actually go through with suicide?
Definition
.01%
Term
Gender bias in suicide
Definition
more males commit but females are more likely to try
Term
What are the ratio of suicide to attempts
Definition
1:25
Term
What age group are most likely to commit suicide?
Definition
65 and older
Term
Thwarted Belongingness
Definition
Chronic lonliness, lack of care to others (it seems that way to them) State not trait
Term
Perceived Burdensomeness
Definition
liability and self hate
Term
Capability for suicide
Definition
plan, intent (have materials)
increases with habituation (fear of death) and impulsiveness
Term
Thwarted Belongingness, Perceived Burdensomeness
Definition
Desire for Suicide
Term
Thwarted Belongingness, Perceived Burdensomeness, Capability for Suicide
Definition
lethal
Term
Do people with a psychological disorder commit suicide?
Definition
They are not likely to try or attempt but those who do attempt and succeed are more likely to have a psychological disorder that was undiagnosed
Term
Warning Signs
Definition
Is Path Warm
Ideation, Substance Abuse, Purposelessness, Anxiety, Trapped, Hopelessness, Withdrawl, Anger, Recklessness, Mood Change
Term
Ideation in Suicide
Definition
thinking about doing it and the reactions people would have
Term
What's the strongest indicator of committing suicide?
Definition
past attempts
Term
Psychotherapy
Definition
a systematic interaction between a therapist and a client that brings psychological principles to hear influencing the client's thought, feelings, or behavior to help that client overcome abnormal behavior or adjust to problems in living
Term
systematic interaction
Definition
the therapist theoretical point of view interacts with the client's to determine how the therapist and client relate to each other
Term
Psychological principles
Definition
personality, learning, motivation, and emotions
Term
asylum
Definition
an institution for the care of the mentally ill
Term
Community mental health movement
Definition
community for them (where most people with problems are today)
Term
Psychodynamic Therapies
Definition
Sigmund Fraud
Early experiences, internal conflicts
Term
Psychoanalysis
Definition
Freud's method of psychotherapy (months to a year) which aims to provide insight into the conflicts that are presumed to lit at the roots of a person's problems/ help the client express feeling and urges that have been repressed
Term
catharsis
Definition
the expression of repressed feelings and the impulses to allow the release of the psychic energy associated with them
Term
Free Association
Definition
the uncensored uttering of all thoughts that come to mind (lying on couch, no censored thoughts)
Term
Resistance
Definition
the tendency to block the free expression of impulses and primitive ideas- a reflection of the defense mechanisms of repression.
Term
interpretation
Definition
an explanation of a client's utterance according to psychoanalytic theory
Term
Transference
Definition
responding to one person in way that is similar to the way one responded to another person in childhood
Term
Dream Analysis
Definition
interpret someone's dream
Term
wish fulfillment
Definition
a primitive method used by the id to attempt to gratify basic instincts
Term
phallic symbols
Definition
a sign that represents the penis
Term
manifest content
Definition
the reported content of dreams
Term
latent content
Definition
the symbolized or underlying content of dreams
Term
Modern Psychodynamic Approaches
Definition
briefer, less intense, sit face to face, more directive
Term
ego- analyst
Definition
a psycho dynamically oriented therapist who focuses on the conscious, coping behavior of the ego instead of the hypothesized, unconscious functioning of the id
Term
Humanistic Therapies
Definition
quality of subject's subjective, conscious experience (here and now not the past)
Term
client-centered therapy
Definition
Carl Rogers
method of psychotherapy which emphasizes the creation of a warm, therapeutic atmosphere that frees client's to engage in self-explanation and self-expression (non-directive)
Term
Conditions needed for Client centered therapy
Definition
unconditional positive regard, empathic understanding, frame of reference, genuineness
Term
Unconditional Positive Regard
Definition
acceptance of the value of another person, although not necessarily acceptance of everything the person does
Term
Empathic Understanding
Definition
ability to perceive a client's feeling from the client's frame of reference
Term
frame of reference
Definition
one's unique patterning of perceptions and attitudes, according to which one evaluates events
Term
genuineness
Definition
recognition and open expression of the therapists own feelings
(widely used in college centers)
Term
Gestalt Therapy
Definition
Fritz Perls
attempts to integrate conflicting parts of the personality through directive methods designed to help clients perceive their whole selves
exercises and games, body language
Term
Behavior Therapy
Definition
systematic application the principles of learning to the direct modification of a client's problem behaviors
Term
Fear Reduction Methods
Definition
systematic desensitization, modeling
fear is a learned behavior
Term
Systematic Desensitization
Definition
Wolpe's method for reducing fears by associating a hierarchy of images of fear evoking stimuli with deep muscle relaxation.
Term
Modeling
Definition
a behavior therapy in which a client observes and imitates a person who approaches and copes with feared objects or situations
Term
Aversie conditioning
Definition
a behavior therapy technique in which undesired responses are inhibited by pairing repugnant or offensive stimuli with them
Term
Operant Conditioning Procedures
Definition
token economy, successive approximations, self-monitoring, behavior rehearsal
Term
token economy
Definition
a controlled environment in which people are reinforced for desired behaviors with tokens that may be exchanged for privileges
Term
Successive approximations
Definition
in operant conditioning a series of behaviors that gradually become more similar to a target behavior.
Term
self-monitoring
Definition
keeping a record of one's own behavior to identify problems and record successes
Term
behavior rehearsal
Definition
practice
Term
feedback
Definition
in assertiveness training information about the effectiveness for a response
Term
biofeedback training (BFT)
Definition
the systematic feeding back to an organism of information about a bodily functions that the organism can gain control of that function
Term
functional analysis
Definition
a systematic study of behavior in which one identifies the stimuli that trigger problem behavior and the reinforces that maintain it
Term
Cognitive Therapy
Definition
a form of therapy that focuses on how client's cognition's lead to distress and may be modified to relieve stress and promote adaptive behaviors
Term
Rational Emotive Behavior Therapy (REBT)
Definition
Albert Ellis
form of therapy that encourages clients to challenge and correct irrational expectations and maladaptive behaviors
Term
Two most maladaptive behaviors
Definition
1. We must have love and approval of the people who are important to us
2. We must prove ourselves to be thoroughly competent, adequate, and achieving (active and directive)
Term
What are the benefits to group therapies
Definition
economical, more information to draw on, peer approval, reassuring, hope, practice social skills
Term
encounter group
Definition
aims to foster self-awareness by focusing on how group members relate to each other in a setting that encourages open expression of feelings
Term
couple therapy
Definition
cognitive-behavioral
Term
Family therapy
Definition
family unit treated as a client
(focus on communication and roles within the family)
Term
meta-analysis
Definition
a method for combining and averaging the results of individual research studies
Term
What are the problems measuring these therapies?
Definition
1. Blind tests are hard to form
2. What to measure
3. How do you measure it
Term
Was therapy effective?
Definition
75% were better off
Gestalt fell behind
Term
Biological Therapies
Definition
Drug Therapy, Electroconvulsive Therapy, Psychsurgery
Term
Drug Therapy
Definition
anti anxiety drugs, anti psychotic drugs, antidepressants, inhibitors, lithium
Term
rebound anxiety
Definition
anxiety that can occur when one discontinues use of a tranquilizer
Term
Electroconvulsive Therapy (ECT)
Definition
treatment of disorders like major depression by passing an electric current through the head
Term
Sedative
Definition
a drug that relieves nervousness or agitation or puts one to sleep
Term
Psycho-surgery
Definition
surgery intended to promote psychological changes or to relieve disordered behavior (extremely effective)
Term
prefrontal lobotomy
Definition
the severing or destruction of a section of the frontal lobe of the brain
Term
Social Psychology
Definition
the branch of psychology concerned with the way individuals thoughts, feelings, and behaviors are influenced by others
Can be called normal psychology
Term
Six broad topis of social psychology
Definition
person perception, attribution processes, interpersonal, attraction, attitudes, conformity and obedience, Behavior in groups
Term
Person Perception
Definition
the process of forming impressions of others (often inaccurate)
Term
Effects on Physical Appearance with Social Psychology
Definition
people assume there's a correlation between look and intelligence and personality.
Term
Social Schema
Definition
organized clusters of ideas about categories of Social events and people (dates, picnic)
Term
How do we learn the social norms?
Definition
explicit laws, unspoken cultural understandings, unconscious cultural regulations
Term
When do people violate the social norm?
Definition
when it is acceptable (Halloween)
Openness to experience
Term
Stereotypes
Definition
widely held belief that people have certain characteristics because of their membership in a particular group (sex, age, race)
Term
illusory correlation
Definition
a misconception that occurs when people estimate that they have encountered more confirmations of an association between social traits than they have actually seen.
Term
spotlight effect
Definition
people's tendency to assume that the social spotlight shines more brightly on them than it actually does
Term
Evolutionary Perspective
Definition
Reproduction=Attractiveness
Categorize=Friend or Foe
Term
ingroup
Definition
the group that people belong to and identify with
Term
outgroup
Definition
people who are not part of the ingroup
Term
Attributions
Definition
inferences that people draw about the causes of events, others behavior and their own behavior (because we have a need to understand things)
Term
Internal Attributions
Definition
ascribing the causes of behavior to personal dispositions, traits, abilities, and feelings
Term
external attributions
Definition
ascribing the causes of behavior to situational demands and environmental constraints
Term
fundamental attribution error
Definition
observers bias in favor of internal attributions in explaining others behavior
Term
Defensive Attribution
Definition
the tendency to blame victims for their misfortune, so that one feels less likely to be victimized in a similar way
Term
self-serving bias
Definition
the tendency to attribute one's successes to personal factors and one's failures to situational factors
Term
individualism
Definition
putting personal goals ahead of group goals and defining one's identity in terms of personal attributes rather then group memberships
Term
Collectivism
Definition
putting group goals ahead of personal goals and defining ones identity in terms of the groups one belongs (western cultures tend to be more individualistic)
Term
interpersonal attraction
Definition
positive feelings toward another
Term
matching hypothesis
Definition
the idea that males and females of approximately equal physical attractiveness are likely to select each other as partners
Term
Reciprocity
Definition
liking those who show that they like you
Term
Passionate love
Definition
a complete absorption in another that includes tender sexual feelings and the agony and ecstasy of intense emotion
Term
Companionate Love
Definition
warm, trusting, tolerant affection for one another whose life is deeply intertwined with ones own
Term
intimacy
Definition
warmth, closeness, and sharing in a relationship
Term
commitment
Definition
an intent to maintain a relationship in spite of the difficulties and costs that may arise
Term
Attitudes
Definition
Orientations that locate objects of thought on dimensions of judgement (cognitive, affective and behavioral components)
Term
cognitive component
Definition
made up of the beliefs that people hold about the object of an attitude
Term
affective component
Definition
emotional feelings stimulated by an object of thought
Term
behavioral component
Definition
consists of an attitude of predispositions to act in certain ways toward an attitude object
Term
Attitudes Vary Among...
Definition
strength, accessibility, and ambivalence
Term
strength
Definition
firmly held, durable over time, powerful impact on behavior
Term
accessibility
Definition
how often one thinks about it and how quickly it comes to mind. Correlated with attitude strength
Term
ambivalent
Definition
conflicted evaluations that include both positive and negative feelings about an object of thought
Term
source
Definition
the person who sends a communication
Term
receiver
Definition
the person to whom a message is sent
Term
message
Definition
the information transmitted by a source
Term
channel
Definition
the medium through which a message is sent
Term
source factors
Definition
credibility, trustworthiness, likeability, similarity
Term
message factors
Definition
two sided are more effective, validity effect, fear appeals, research appeals
Term
receiver factors
Definition
forewarning, dis-confirmation
Term
observational learning
Definition
another persons attitude rubs off
Term
Evaluative conditioning
Definition
transfer emotions
Term
Operant Conditioning
Definition
openly express an attitude
Term
Dissonance Theory
Definition
assumes that inconsistency among attitudes propels people in the direction of attitude changes
Term
Cognitive Dissonance
Definition
the psychological state that exists when related cognition are inconsistent
Term
central route
Definition
when people carefully ponder the content and logic of persuasive messages
Term
peripheral route
Definition
when persuasion depends on nonmessage factors
Term
conformity
Definition
the tendency for people to yield to real or imagined social pressure
Term
obedience
Definition
a form of compliance that occurs when people follow direct commands usually from someone in a position of authority (Milgram Studies)
Term
Groups
Definition
two or more individuals who interact and are interdependent
Term
Bystander effect
Definition
a paradoxical social phenomenon in which people are less likely to provide needed help when they are in groups then when they are alone
Term
social loafing
Definition
a reduction in effort by individuals when they work in groups as compared to when they work by themselves
Term
group polarization
Definition
a phenomenon that occurs when group discussion strengthens a groups dominant point of view and produces a shift toward a more extreme decision in that direction
Term
group think
Definition
a process in which members of a cohesive group emphasizes concurrence at the expense if critical thinking in arriving at a decision
Term
group cohesiveness
Definition
the strength of the liking relationships liking group members to each other and to the group itself
Term
prejudice
Definition
a negative attitude held toward members of a group
Term
discrimination
Definition
behaving differently, usually unfairly toward the member of the group
Term
foot in the door technique
Definition
getting people to agree to a small request to increase the chance they will agree to a larger request later
Term
lowball technique
Definition
getting someone to commit to an attractive position before revealing the hidden costs
Term
reciprocity norm
Definition
the rule that people should pay back in kind what they receive from others
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