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An action subgoal that asks listeners to demonstrate their alteration of an attitude, belieft, or value by stopping certain behaviors |
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An action subgoal that asks listeners to demonstrate their acceptance of attitudes, beliefs, or values by performing the behavior suggested by the speaker |
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A question that asks what actions should be taken |
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The appeal or attractiveness that the audience perceives in the speaker, contributing to the speaker's credibility |
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Uncertainty Reduction Theory |
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A theory suggesting that when we meet others to whom we are attracted, our need to know about them tends to make us draw inferences from observable physical data |
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Casual conversation that is often impersonal and superficial, including greetings, comments about the weather, newsworthy events, or trivia |
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When it's not known to self and known to others
example: favoritism |
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Process of increasing disclosure and intimacy in a relationship as the conversation develops the info becomes more personal |
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Group that focuses on social and interpersonal relationships |
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A group that exists to accomplish tasks or achieve goals |
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The desire of group members to work together to complete a task tot he satisfaction of the entire group |
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A dysfunction in which group members value the harmony of the gorup more than new ideas, hesitate to change, or lack of willingness to allow new members to participate |
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Needs related to organizing and developing a group so that the members can realize personl satisfaction from working together. |
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Needs related to the content of a task and all behaviors that lead to the completion of it |
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An influence process that includes any behavior that helps clarify a group's purpose of guides the group to achieve its goals |
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A leader who shares control |
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A leader who has complete control |
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A leader who gives up control |
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Attack a person rather than the argument itself |
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the amount of knowledge, degree of involvement and extent of experience you display |
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Fallacy that occurs when a speaker does not have sufficient data and argues or reasons from a specific example |
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Stand-Still, plan what you say, brief stage |
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afer the breakup, each partner gives an account of why it ended, aids the healing process. |
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warning that the relationship is heading south |
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information exchanged is reduced and some ares of difference are avoided, 2-faced |
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increase in participant's commitment and involvement in the relationship, from friends to more than friends |
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a couple compartmentalized different aspects of their relationship, some things open others closed |
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Wilmot & Hocker's Elements of Conflict |
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Expressed struggle between perties who perceive incompatible goals, scarce resources, and interference from others |
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Factors that lead to Conflict |
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Faulty Communication
Faulty Attributions
Faulty Perceptions
Personal traits or characteristics |
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coming together that requires risk taking, you ask questions, see if you will work out or not |
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The desire to interact with osmeone based on a variety of factors : physical, personality rewards, proximity, or similarities |
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mutual dependence of group members on one another |
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relates to the number of participants and has imporatnt ramifications for the group's effectiveness |
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common purpose, influence, interdependent
close-knit, identity, complementary |
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Gender Differences in Group Communication |
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Men tend to dominate, objective
Women positive feedback |
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Definition of the problem
Analysis of problem
Suggestions of solutions
Best solution
Put it to use |
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