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Exam 2 reveiew
groups
18
Business
Graduate
08/07/2012

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Cards

Term
four type of groups
Definition
social groups
work groups
interest groups
command groups
Term
why do people join groups
Definition
security
status
power
self esteem
goals achievement
Term
five stages of group development
Definition
forming
storming
norming
performing
adjourning
Term
how does an organization shape a group
Definition
organizational strategy
organizational culture
regulations
selecting group participants
reward structure
physcial work setting
Term
advantages of group
Definition
more info and knowledge
diversity of views
more acceptance
accuracy
creativity
Term
disadvantages of groups
Definition
slow
inefficient
pressure to conform
risky shift
groupthink
Term
responsibilities of group managers
Definition
form group
provide goals and direction
set boundaries
provide feedback
Term
how norms develop
Definition
based on what group needs to function
through explicit statements
critical events
carry over from past situations
Term
what is cohesion
Definition
the degree to which group memebers are attracted to each other and are motivated to stay in the group
Term
what kinds of groups have most cohesion
Definition
smaller, female, spent more time together, had previous success
Term
how does groupthink happen
Definition
when group norms override realistic evaluation of alternative, pressure applied to those who disagree, those with different views do not speak up, illusion that everyone agrees, happens with strong leaders
Term
Cohesiveness matrix
Definition
cohesivenss
high low
high high productivity moderate
low low productivity moderate/low
Term
work group vs work team: GROUP
goal,synergy,accountability,skills
Definition
goal: share infor
synergy: nuetral
accnt: individual
skills: random
Term
work group vs work team: TEAM
goal,synergy,accountability,skills
Definition
goal: performance
syn: +
acct: mutual
skills: complementary
Term
advantages of TEAMS
Definition
better use of talent, flexible, motivational, shared goals
Term
disadvantages of TEAMS
Definition
more time to develop, more resources, more conflict, more communication demands
Term
characteristic of higher performance teams:
Definition
smaller is better, good mix of skills, common purpose, specific goals, leadership and structure- accountability
Term
major challenge in team building: individualism, what is the solution
Definition
solution is to select carefully, train and provide rewards
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