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the process of receiving, constructing, meaning from, and responding to spoken and /or nonverbal messages |
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1) attention 2)interpretation 3)evaluation 4)response 5)store and retrieving |
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when sound waves are transfered to impules and processed by the brain |
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the process of selectively focusing on the certain events in the environment |
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when we willfully focus on a stimulus |
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when the intrinsic properties of a stimulus make that stimulus stand out |
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an important part of a message and how it is being said |
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assigning meaning to the messages we recieve |
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when we are aware of what we process |
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social, cognitive process whereby individuals assign meaning to raw sense-data |
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knowing what to reject, what to believe, and what to question |
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so positive that they go unchallenged |
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are so negative and repel the listener |
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what we expect when we communicate |
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encoding messages into memory |
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retaining messages at the appropriate time |
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when new learning interferes with old learning |
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causes us to think something happened that didn't |
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internal representations/mental guidelines of objects and sequences that help us identify and organize incoming information |
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idealized representations of a certain kind of person, relationship, or event |
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characteristics that we notice on a daily basis about people. Can be physical, role, psychological, interaction |
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a generalized opinion of a group of people |
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what comes next in a sequence of actions |
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automatic processing. Allows us to focus on new but lacks critical thinking and concious control |
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overcomes automatic thinking, assumptions, and biases |
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