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a state of complete, physical, mental and social well-being and not merely the absence of disease or infirmity |
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process of understanding and sharing meaning |
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the way we seek, process and share health information |
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ways of showing emotions in different cultures |
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takes into account patient's physical conditions (biology), their thoughts and beliefs (psychology), and their social expectations |
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based on the premise that ill health is a physical phenomenon that can be explained, identified and treated through physical means |
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patients have considerable influence in medical matters |
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part of an ancient medical community that is still admired for its vast knowledge |
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considered the founder of scientific medicine and Western medical ethics |
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established a code of conduct for physicians that has influenced the Western world until the current day |
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contends that every person has both a soul and a body but the two are not the same |
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Principle of verification |
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do not believe it if you cannot prove it |
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holy relics said to protect those who purchased them from calamities such as shipwreck, fire, lightning, and difficult childbirth |
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use of bizarre ceremonies and exorcisms condoned by the chruch |
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belief that illness is governed by supernatural forces such as gods, spirits, or ghosts |
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Rational/empirical approach |
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disease is best understood by careful observation and logical analysis |
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called on to perform simple surgeries, bloodletting, and tooth extractions |
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educated in medical schools |
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practiced folk medicine taught to them by friends and family members |
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states that disease is caused by microscopic organisms |
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doctors focused on particular aspects of health |
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establish in advance what the funding agency will pay hospitals for certain procedures or the treatment of specific ailemts |
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managed care organizations |
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essentially coordinate the costs and delivery of health services |
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managed care organizations |
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essentially coordinate the costs and delivery of health services |
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pay the first xx amount of medical expenses he incurs each year |
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upper limit on the amount of out-of-pocket money he will be required to pay each year |
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HMOs - Receive a set (capitated) amount, in the form of premiums (plus minor copays), no matter what care they provided |
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Health Maintenance Organization |
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one-stop shop for member's health needs |
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Providers are paid (reimbursed) for specific care they provide |
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Traditional insurance system with three parties: patient, payer (insurance company) and health care provider |
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Membership in a high-deductible health plan qualifies you to invest in a tax-deferred _________. |
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transactional communication |
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communicators exert mutual influence on each other such that the approach one participant takes suggests how |
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physician-centered communication |
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health professionals do most of the talking, choose conversation topics and begin and end communication episodes |
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When patients disclose a main concern right before the appointment is over |
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Caregivers steer away from certain subjects |
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Episodes in which a doctor or patient behave inappropriately |
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prerogative sometimes granted physicians to withhold information from patients if they feel that disclosing the information would do more harm than good |
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Collaborative communication |
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establishes patients and caregivers as peers who openly discuss health options and make mutually satisfying decisions |
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model of collaborative interpretation |
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health communication is most effective when patients actualize the roles of decision makers as counselors or friends who work alongside patients to help them achieve shared goals |
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conversation between HCP and patient in which both fully participate and each person contributes to the conversation |
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motivational interviewing |
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directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivilence |
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nonprofit organization that helps medical centers establish pleasing and empowering surroundings |
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process of communicating across distances for health-related purposes |
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radiology analysis from an off-site location |
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refers to a group whose members share a common sense of expectations |
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challenges students to apply information to actual scenarios rather than simply memorizing it |
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menial chores that no one wants to do |
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emotional exhaustion, depersonalization, and reduced sense of personal accomplishment |
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physical and psychological responses to overwhelming stimuli |
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sense of caring about other people without becoming emotionally involved in the process |
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form of medical informantics in which patient information is entered into a computerized data bank, where it is matched with extensive information about diagnoses, treatment options, the latest research and more |
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concerned with health and illness as they relate to everyday experiences |
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