Term
| Explain the etymological and functional definition of ethics. |
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Definition
etymological: root word definitions
-greek: ethos, ethics, meaning habit of acting
-latin: mos, morals, also meaning habit of acting
functional: study of the best values and principles which can lead to a happy and successful lifestyle |
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Term
| Define applied ethics and who is affected by the ethics of a professional? |
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Definition
applied ethics: how the professional delivers their product/service in the workplace
affected: everybody - coworkers, boss, family, profession, professional/yourself, customer/client |
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Term
| Define a profession. Explain the purpose of a well-defined training period. |
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Definition
profession: an organized group of people who exercise a particular knowledge for the good of society.
purpose of well-defined training period: to deliver a good product/service, solve problems, evaluate processes and people, and the ability to plan to make significant changes |
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Term
| Define a profession. Explain the interaction of the 4 groups that in general govern a profession. |
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Definition
profession: an organized group of people who exercise a particular knowledge and skill for the good of society.
4 groups:
1)professional societies and organizations .. who maintain standards
2) education centers which provide the education and training
3)work w/ companies/clients who make/use products/services
4)social controls thru government; laws and regulations |
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Term
| Explain the statement "I am in the people business that deals with engineering." |
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Definition
| The statement means that you deal with people no matter what, and clients/customers come first. As a professional, you want to be client-centered, not self-centered |
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Term
| Explain the statement, "Attitude affects productivity." Who is affected by the professional's attitude? |
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Definition
| Attitude affects your own productivity, coworkers (boss, peers, the supervised) productivity, and a customer/client 's productivity. everything/anything is affected by attitude. misery loves company. |
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Term
| Explain why attitude affects productivity, and what it means to say that thoughts are things. |
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Definition
| attitude affects productivity of everybody around you, including coworkers and clients. you become what you think. thoughts are energies that determine behavior; therefore, thoughts affect productivity |
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Term
| what are the observer self and the higher self? how do they assist the professional in stressful situations? |
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Definition
observer self: ability to step back from a situation to observe what is going on, then decide how to respond
higher self: accumulation of wisdom
put together, assist in diverting from a chance to say something you don't mean or get yourself in trouble |
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Term
| briefly explain 5 ways to overcome stress in the workplace |
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Definition
1)affirmations: repetition of a thought until you become it
2)fake it until you make it: fake what you would like to be at that moment to divert bad energy away
3)walk fast w/ a folder - look busy/blow off steam
4)physical exercises
5)focus breathing |
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Term
| Define competency and character. Why are both important for the professional? |
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Definition
competency: credentials. experience and affiliations, character, skill, ability
character: values, presentation, and daily attitude
important for the professional because it proves attitude affects productivity |
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Term
*****on exam
explain Sissela Bok's 3 criticisms of lying and the 3 conclusions she makes. |
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Definition
criticisms of lying:
1)cannot take for granted the altruism of those who lie
2)we should start to raise the standards of truth
3)need more informed and open debate to an unknown issue
conclusions
1)when people lie, they begin to feel free to lie
2)begin to feel above law due to insensitivity
3)in democracy, deceptive practices consented to are justifiable |
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Term
| Explain what the government does when an industry takes advantage of the public. Give an example. |
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Definition
the government regulates any industry that takes advantage of the public.
ex: health care - medicare, workers comp |
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