7 Leadership Imperatives

1. Coach and Develop for results
2. Drive Performance
3. Inspire Loyalty and Trust
4. Manage Work
5. Partner within and Accross Teams
6. INfluence through Personal Power
7. Select Talent

1. Open
2. Clarify
3. Develop
4. Agree
5. Close

1. Esteem
2. Empathy
3. Involvement
4. Share
5. Support

1. Specific
2. Timely
3. Balanced

Star Feedback is

ST   Situation or Task

A    Action

R    Result

STAR is used for Positive Feedback

For Developmental Feedback use STAR/AR

ST     Situation or Task

A       Action

R       Result

AR     Alternative Action and Enhanced Result

• Make it Timely
• Keep your balance
• Provide it to Enhance as well
• Make it part of your job
• Mkae it part of their job
• Make it ongoing

Feedback Do's

• Be specific
• Provide or seek alternatives
• Provide feedback on results and how the person achieved
• balance between what coudl have been doen and what was done
• Think of feedback as a learning opportunity
• When receiving feedback ask for specific examples
• Watch for trends in behavior to focus on development areas

• Don't assume you are only source of feedback
• Don;t give vague feedback
• Don't say they did well if you do not believe that
• Don't guess at someones motives
• Don't become defensive about your actions