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Essentials of Human Communication
Chapter 10, 11, 12, 1, 2, 3 MIDTERM
74
Communication
Undergraduate 1
03/03/2010

Additional Communication Flashcards

 


 

Cards

Term
Ways to reduce/manage communication apprehension.
Definition
  1. Gain Experience
  2. Think Positively
  3. See Public Speaking as Conversation
  4. Stress Similarity
  5. Prepare and Practice Thoroughly
  6. Move about and breath deeply
  7. Avoid Chemicals as tension relievers
Term
General v. Specific Purposes
Definition
  •   General purpose is to inform or to persuade
  • Your Specific purpose identifies the information you want to communicate
Term
What makes a good thesis statement & definition of a thesis
Definition
  • Limit your thesis statement to one general idea.
  • The Thesis is the main idea that you want to convey to the audience.
Term
Ways to support a main point
Definition
  1. Testimony
  2. Definitions
  3. Statistics
  4. Presentation aids

and

  1. Logical Support
  2. Motivational Support
  3. Credibility appeals
Term
Ways to organize a speech
Definition
  • Time pattern
  • Spatial pattern
  • Topical Pattern
  • Problem-Solution Pattern
  • Cause-Effect/Effect-Cause Pattern
  • The Motivated Sequence
  1. Attention
  2. Need
  3. Satisfaction
  4. Visualization
  5. Action

 

Term
Reliable Internet Sources
Definition

.org

.edu

.gov

.com

Term
Ways public speaking helps to develop and refine general comm. Skills
Definition
  1. Explain complex concepts clearly
  2. Organize a variety of messages for clarity and persuasiveness
  3. Develop logical, emotional, and ethical appeals to support an argument
  4. Communicate credibility
  5. Improve listening and delivery skills
Term
Topical Pattern
Definition
A pattern of speech organization in which a topic is divided into its subtopics.
Term
Database
Definition
An organized body of information contained in one place that can be easily accessed.
Term
High Context
Definition
A situation in which much of the information you want to communicate or the attitude you want to change.
Term
Thesis
Definition
The main idea of your speech.
Term
Motivated sequence
Definition
A speech pattern consisting of attention, need, satisfaction, visualization, and action.
Term
Public speaking
Definition
A form of communication in which a speaker addresses a relatively large audience with a relatively continuous discourse.
Term
Logical proof
Definition
Reasoning from specific instances, causes and effects, and signs.
Term
Visualization
Definition
One of the steps in the motivated sequence, in which the audience is shown what will happen if the speaker's plan is adopted.
Term
Plagiarism
Definition
The act of presenting another's material as your own.
Term
Specific purpose
Definition
Statement identifying the information you want to communicate or the attitude you want to change.
Term
Guidlines for wording your speech
Definition
  • Clarity
  • Vividness
  • Appropriateness
  • Personal Style
  • Power
  • Sentence Construction
Term
Figures of Speech
Definition
  • Alliteration
  • Hyperbole
  • Metaphor
  • Personification
  • Simile
  • Rhetorical Question
Term
Alliteration
Definition
Repetition of the same initial consonant sound in two or more words close to one another
Term
Hyperbole
Definition
Use of extreme exaggeration
Term
Metaphor
Definition
Comparison of two unlike things
Term
Personification
Definition
Attribution of human characteristics to inanimate objects (ex. This "room" cries out for activity)
Term
Simile
Definition
Comparison of two unlike objects using the words like or as
Term
Rhetorical Question
Definition
A question used to make a statement or produce some desired effect rather than to secure an answer, which is obvious.
Term
Sentence Construction
Definition
  • Favor short over long sentences
  • Favor direct over indirect sentences
  • Favor active over passive sentences
  • Favor positive over negative sentences
  • Vary the type and length of sentences
Term
Appropriate ways to open and close a speech
Definition
  • Open by gaining attention and orienting your audience
  • Close by summarizing and closing with a quote
Term
Ways to gain the audiences attention
Definition
  • Ask a question
  • Refer to specific audience members
  • Refer to recent happenings
  • Use illustrations or dramatic or humorous stories
  • Use visual aids
Term
Guidelines for avoiding common faults in public speaking
Definition
  • Don't start your speech immediately
  • Don't display discomfort or displeasure
  • Don't apologize
  • Don't preface your introduction
  • Don't introduce new material in your conclusion
  • Don't race away from the speaker's stand
Term
Functions of transitions
Definition
  1. To announce the start of a main point of evidence
  2. To signal that you're drawing a conclusion from previously given evidence and argument
  3. To alert audience that you're introducing a qualification or exception
  4. To remind listeners of what you've just said and to stress that it's connected with another issue you want to consider
  5. To signal the part of your speech that you're approaching
Term
The three types of speeches and their definitions
Definition
  1. Manuscript
  2. Extemporaneous
  3. Impromptu
Term
Manuscript
Definition
When you write out the speech and read it.
Term
Extemporaneous
Definition
A speech that is thoroughly prepared and organized in detail but in which only certain aspects of style are predetermined
Term
Impromptu
Definition
Speech made off-the-cuff, without preparation
Term
Tips for Rehearsing a speech
Definition
  • Rehearse the speech from beginning to end, rather in parts.
  • Time the speech during each rehearsal.
  • Rehearse the speech under conditions as close as possible to those under which you'll deliver it.
  • Rehearse the speech in front of a full length mirror.
  • Don't interrupt your rehearsal to make notes or changes
  • Rehearse at least 3 or 4 times.
Term
Types of amplifying materials
Definition
  • Examples, Illustrations, and Narratives
  • Testimony
  • Statistics
  • Definitions- Etymology, Authority, Negation, Direct Symbolization, Operations
  • Visual Aids (Presentation Aids)- Types, Media, Tips, Computer assisted
Term
The 3 Types of Informative Speeches
Definition
  • Description
  • Definition
  • Demonstration
Term
Intrapersonal v. Interpersonal
Definition

Intrapersonal- is thinking to yourself.

 

Interpersonal- is talking with others.

Term
Feedforward
Definition
is the information you provide before sending your primary messages
Term
Feedback
Definition
you hear what you say, you feel the way you move, you see what you write
Term
Metamessage
Definition
is a message that refers to another message; it is communication about communication
Term
Noise
Definition
is anything that interferes with your receiving a message.
Term
Skills learned by studying communication
Definition
  • Self-presentation skills
  • Relationship skills
  • Interviewing skills
  • Group interaction and leadership skills
  • Presentation skills
  • Media literacy skills
Term
Small group communication
Definition
communication among groups of 5-12 people
Term
Common myths about communication
Definition
  • The more you communicate, the better your communication with be.
  • When two people are in a close relationship, neither person should have to explicitly communicate needs and wants; the other person should know what these are.
  • Interpersonal or group conflict is a reliable sign that the relationship of group is in trouble.
  • Like good communicators, leaders are born, not made.
  • Fear of speaking in public is detrimental and must be eliminated.
Term
Types of Noise
Definition
  • Physical noise
  • Physiological noise
  • Psychological noise
  • Sematic noise
Term
Self-Concept (4 areas)
Definition
  • Others' Images
  • Comparisons with others
  • Cultural Teachings
  • Self-Interpretations and Self-Evaluations
Term
Looking glass self
Definition
the image of yourself that others reveal to you through the way they communicate with you.
Term
Self-Disclosure
Definition
is information---- something previously unknown by receiver
Term
Self-Awareness
Definition
is basic to all communication and is achieved when you examine the several aspects of yourself as they might appear to others as well as to yourself.
Term
Selective Attention
Definition
you attend to those things that you anticipate will fulfill your needs or will prove enjoyable.
Term
Selective Exposure
Definition
you tend to expose yourself to information that will confirm your existing beliefs, that will contribute to your objectives, or that will prove satisfying in some way.
Term
Schemata
Definition

mental templates or structures that help you organize the millions of items of information you come into contact with every day as well as those you already have in memory.

Term
Implicit Personality Theory
Definition
The system of rules that tells you which characteristics go with which other characteristics. (ex. Halo effect and Reverse Halo Effect)
Term
Self-Fulfilling Prophecy
Definition
Occurs when you make a prediction that comes true because you act on it as if it were true
Term
Self-serving Bias
Definition
is an error usually made to preserve your self-esteem. You commit the self-serving bias when you take credit for the positive and deny responsibility for the negative.
Term
Over Attribution
Definition
Is the tendency to single out one or two obvious characteristics of a person and attribute everything that person does to this one or these two characteristics.
Term
Fundamental Attribution Error
Definition
Occurs when you overvalue the contribution of internal factors (for example, a person's personality) and undervalue the influence of external factors.
Term
Halo Effect
Definition
is a function of the implicit personality theory
Term
Primary/Recency Effect
Definition
  • If what comes first exerts the most influence, you have a primary effect.
  • If what come last (or more recently) exerts the most influence, you have a recency effect.
  • Primacy-recency- a person who was described as "intelligent,industrious, impulsive, critical, stubborn, and envious" more positively than a person described as "envious, stubborn,critical, impulsive, and intelligent"
Term
The Four selves of the Johari Window
Definition
  1. Open Self
  2. Blind Self
  3. Hidden Self
  4. Unknown Self
Term
Ways to improve self-awareness
Definition
  • Listen to others
  • Increase your open self
  • Seek information about yourself
  • Dialogue with yourself
Term
Factors that influence our self-disclosures
Definition
  • Who you are
  • Your culture
  • Your Gender
  • You Listeners
  • Your Topic and Channel
  • Rewards and Dangers of Self-Disclosure
Term
Stages of perception
Definition
  1. Stimulation
  2. Organization
  3. Interpretation-Evaluation
  4. Memory
  5. Recall
Term
Guidlines for Self-Disclosure
Definition
  • Consider the motivation
  • Consider the appropriateness
  • Consider the disclosures of the other person.
  • Consider the possible burdens self-disclosure might entail.
Term
Organization of perceptions
Definition
  • Organization by Rules
  • Organization by Schemata
  • Organization by Scripts
Term
Schemata
Definition
The mental templates or structures that help you organize new information as well as the information you already have in memory.
Term
Why we listen
Definition
  • Learn
  • Relate
  • Influence
  • Play
Term
Stages of Listening
Definition
  1. Receiving
  2. Understanding
  3. Remembering
  4. Evaluating
  5. Responding
Term

Active Listening v. Inactive Listening

 

Definition

Active listening is a process of sending back to the speaker what you think the speaker meant.

 

Inactive listening is hearing what someone says but isn't listening to their words. (ex. I was distracted for a moment. Go on.")

 

Term

Speaker ———> Listener

 

What communication model is this?

Definition
The Linear View of Human Communication
Term

Speaker-------->Listener

Listener<-------Speaker

 

What communication model is this?

Definition
The Interational View of Human Communication
Term

Speaker/Listener<----->Speaker/Listener

 

What communication model is this?

 

Definition
The Transactional View of Human Communication
Term
[image]
Definition
The Essentials of Human Communication
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