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trainers communicate through spoken words what they want the trainees to learn. |
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Communication of learned capabilities is primarily one-way--from the trainer to the audience |
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least expensive, least time-consuming way to present a large amount of informaiton efficiently in an organized manner. |
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also useful because it is easily employed with large groups of trainees. |
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includes overheads, slides, and video. |
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Video is a popular instructional method. It has been used for improving communications skills, interviewing skills, and customer-service skills and for illustrating how procedures should be followed. Video is used in conjuntion with lectures to show trainees real-life experiences and examples. |
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On-the Job Training (OJT) |
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new or inexperienced employees learning in the work setting and during work by observing peers or managers performing the job an trying to imitate their behavior. |
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On-the Job Training (OJT) |
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One of the oldest and most used. Considered informal b/c it does not occur as part of training program and b/c mgrs, peers, or mentors serve as trainers. If it is too informal leaning will not occur. |
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Disadvantage of On-the Job Training (OJT) |
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Managers and peers may not use the same process to complete a task. |
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On-the Job Training (OJT)disadvantage |
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They may pass on bad habits as well as useful skills. |
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On-the Job Training (OJT)disadvantage |
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They may not understand that demonstration, practice, and feedback are important conditions for effective on-the-job training. |
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Can be customized to the experiences and abilites of trainees. |
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On-the Job Training (OJT)disadvantage |
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It can be unstructured and results in poorly trained employees, This must be structured to be effective |
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has employees take responsibility for all aspects of learning—including when it is conducted and who will be involved. |
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To qualify as being registered under state or federal guidelines, in most cases a completion of at least 144 hours of classroom instuction and 2,000 hours, or one year, of on-the-job experience. |
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Trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differently. |
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presents trainees with a model who demonstrates key behaviors to replicate and provides trainees with the opportunity to practice the key behaviors. |
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occurs when a trainee sees a model receiving reinforcement for using certain behaviors. |
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coordinates the perfomance of individuals who work together to achieve a common goal. The three componenets of team performance: knowledge, attitudes, and behavior. |
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The three componenets of Team Performance: |
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knowledge, attitudes, and behavior. |
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Instructor -led classroom presentation remains popular despite new technologies, least expensive, least time-consuming way to present a large amount of informaiton efficiently in an organized manner |
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Can be useful for training newly hired employees, upgrading experienced employees due to new technology, cross-training, and transfereed or promoted employees. |
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This is based on the principles of social learning theory, which empahsize that learning occurs by observation of behaviors demonstrated by a model and vicarious reinforcement. |
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employees who use ineffective or dangerous methods to produce a product or provide a service, and products or services that vary in quality. |
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Traniees master predermined training content at their own pace without an instructor. Trainers may serve as facilitatiors. That is, trainers are available to evaluate learning or answer questions for the trainee. |
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It uses actual job tasks occuring at work resulting in skills being easily transferred to the job. |
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Immediately applicable to the job as a result employees are highly motivated to learn. Both trainees and trainers are on the job working and saves costs. |
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a work-study training method with both on-the job and classroom training. |
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a description about how employees or an organization dealt with a difficult situation. |
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It needs less investment in time or money for materials, the trainer's salary, or instructional design. |
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2,000 hours, or one year, of on-the-job experience. |
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How many hours or how many years of work experience does it take to become a registered apprentice under state or federal guidelines??? |
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a completion of at least 144 hours |
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How many hours of classroom instuction to become a
registered apprentice under state or federal guidelines??? |
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