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involves determining the appropriateness of training, given the company’s business strategy, its resources available for training, and support by managers and peers for training activities. |
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a process where many companies are also using information about other companies’ training practices due to the increasing emphasis on Total Quality Management. |
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influences learning and job performance. Includes 3 dimensions: verbal comprehension, quantitative ability, and reasoning ability |
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to complete tasks, employees must have specific levels of knowledge, skill, ability, and other considerations. Knowledge: facts, procedures Skill: indicates competency in performing a task Ability: includes the physical and mental capacities to perform a task Other: refers to the conditions under which tasks are performed |
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Request for Proposal (RFP) |
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Definition
- potential vendors and consultants
- the type of service the company is seeking
- the type and number of references needed
- the number of employees who need to be trained
- funding for the project
- the follow-up process project
- date when proposals must be received by the company.
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skills that are necessary for employees to successfully perform on the job and learn the content of training programs. Includes cognitive ability and reading and writing skills. |
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Request for Proposal (RFP) |
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Definition
the type of service the company is seeking
the follow-up process project date when proposals must be received by the company. |
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Term
Request for Proposal (RFP) |
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Definition
the type and number of references needed |
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Term
Request for Proposal (RFP) |
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Definition
the number of employees who need to be trained |
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Term
Request for Proposal (RFP) |
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Definition
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Request for Proposal (RFP) |
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Definition
the date when proposals must be received by the company. |
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Generates data relevant to work environment |
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Minimizes interruption of work |
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Disadvantage of Observation |
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Disadvantage of Observation |
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Employees’ behavior may be affected by being observed |
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Advantages of Questionnaires |
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Definition
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Advantages of Questionnaires |
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Definition
Can collect data from a large number of persons |
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Advantages of Questionnaires |
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Definition
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Disadvantages of Questionnaires |
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Disadvantages of Questionnaires |
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Definition
Possible low return rates, inappropriate responses |
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Disadvantages of Questionnaires |
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Disadvantages of Questionnaires |
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Definition
Only provides information directly related to questions asked |
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Good at uncovering details of training needs as well as causes of and solutions to problems |
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Can explore unanticipated issues that come up |
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Questions can be modified |
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Disadvantages of Interviews |
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Disadvantages of Interviews |
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Disadvantages of Interviews |
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Needs skilled interviewer |
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Disadvantages of Interviews |
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Can be threatening to SMEs |
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Disadvantages of Interviews |
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Disadvantages of Interviews |
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Definition
SMEs only provide information they think you want to hear |
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