Term
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Definition
Chocolate Milk + espresso + 1/2 carmel + 1/2 hazelnut
sm (dbl shot): 3.25
Med (dbl shot): 3.75
large (quad shot): 4.50 |
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Term
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Definition
Chocolate milk + espresso + Cinnamon
sm (dbl shot): 3.25
Med (dbl shot): 3.75
large (quad shot): 4.50 |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| .50 Cents extra/Syrup is FREE |
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Term
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Definition
| Made in a 24oz cup for a 16oz price |
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Term
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Definition
| .50 cents less then the 12oz (small) |
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Term
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Definition
Customer Service
Drink Quality
Speed |
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Term
| Which drinks have a double cup? |
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Definition
Hot dutch coffee
Americano
Tea |
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Term
With a Hot dutch coffee/americano/tea
you ask what? |
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Definition
Cream and sugar?
Would you like ice with that? |
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Term
| What drinks have whip cream? |
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Definition
All hot mochas and hot chocolate
Italian sodas
Chai Latte
Smoothie |
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Term
| With Cappuccinos You ask... |
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Definition
Dry or Wet?
Dry= all froth
Wet= half froth
Vanilla or sugar? |
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Term
| With a Chai Latte you ask... |
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Definition
| Would you like cinnamon, nutmeg or sprinkles on that? |
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Term
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Definition
Espresso shots should be 22 seconds long (15-16)
Finer coffee pours slower
Coarser coffee pours faster |
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Term
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Definition
Syrup measured with a scoop
chocolate milk has one scoop (if asked for)
White milk has 1 1/4 scoop
syrup quantities do not chance with size |
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Term
| Sugar Free/Non-fat/Soy/Coconut milk Double Chocolate Mochas have how many scoops of syrup? |
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Definition
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Term
| If syrup is asked for in a Dutch Freeze use how many scoops? |
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Definition
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Term
| What drinks have froth and how much froth? |
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Definition
Mochas
Breves
Lattes
1/4 inch of tight froth |
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Term
| When a customer asks for sugar free syrup use how many scoops? |
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Definition
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Term
| When a customer asks for a sugar free sauce use how many scoops? |
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Definition
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Term
| Hot/Iced/blended sugar free Double Chocolate Mocha have how many scoops of flavor? |
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Definition
hot/iced: 2 1/4 scoop
blended: 4 scoops of flavor |
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Term
| The only sugar free drinks that are made the same as the regular syrup versions are? |
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Definition
Italian Sodas
Dutch Bros. Blue Reble |
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Term
| If you are out of homogenized milk use what? |
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Definition
| mixture of kick me and two nonfat |
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Term
| Kicker Freeze and Caramelizer Freeze is made with? |
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Definition
One level scoop of syrup
Splash of Correct Milk
kick me (kicker)
chocolate milk (caramelizer) |
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Term
| Iced drinks have the same amount of syrup as the hot except for... |
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Definition
The kicker (Irish Cream)
Annihilator (Choc. mac.)
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Term
Know Prices in Bulk...
1 small + 1 Med =?
1 small + 1 lrg =?
2 med =?
3 med =?
4 med =?
2 lrg =?
3 lrg =?
4 lrg =?
1 med + 1 Large =?
1 med + 2 large =?
2 med + 2 large =? |
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Definition
1 small + 1 Med =7.00
1 small + 1 lrg = 7.75
2 med = 7.50
3 med = 11.25
4 med = 15.00
2 lrg = 9.00
3 lrg = 13.50
4 lrg = 18.00
1 med + 1 Large = 8.25
1 med + 2 large = 12.75
2 med + 2 large = 16.50 |
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Term
How do you make:
Rregular iced kicker/Annihilator
Quad/Triple Iced kicker/Annihilator
2%/nonfat/soy/coconut milk Iced Kicker/Annihilator |
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Definition
Shots of espresso
Reg: 2 scoops of syrup
kick me - 9oz line
24oz cup full of ice
Shots of espresso
Quad/Triple: 2 1/4 scoops of syrup
kick me - 14 oz line
24oz cup 2/3 full of ice
shots of espresso
2%/nonfat/coconut milk: 1 1/4 scoops of syrup
proper milk - 14 oz line
24oz cup 2/3 full of ice |
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Term
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Definition
Recipe the same whether hot, ice or skinny
IF sugar free only ONE scoop of syrup |
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Term
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Definition
Mix to 14oz line
24oz cup - 2/3 full of ice
Except
sugar free and regular iced kicker/annihilators
Mix to 9oz line
24oz cup - FULL of ice
Sugar free/nonfat/2%/coconut milk/kickme Double Chocolate Mocha
Mix to 14oz line
24oz cup - FULL of ice |
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Term
| Sugar Free Mochas are made with 2% ask if the would like... |
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Definition
| Soy, Coconut Milk, nonfat or Breve |
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Term
| How do you make a sugar free Mocha |
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Definition
Shots of espresso
2 scoops of sugar free chocolate sauce
1 scoop of caramel sauce
2% milk |
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Term
| How do you make a sugar free cocomo? |
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Definition
Shots of espressso
1 scoop sugar free chocolate sauce
1 scoop sugar free caramel sauce
2% milk |
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Term
| How do you make a sugar free snickers? |
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Definition
Shots of espresso
1 scoop sugar free chocolate sauce
1/2 scoop of sugar free caramel
1/2 scoop sugar free hazelnut syrup
2% milk |
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Term
What are the sugar free syrups?
What are the sugar free sauces?
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Definition
Syrup: vanilla, hazelnut, chocolate mac, irish, coconut, raspberry, strawberry
Sauce: Chocolate, white chocolate, caramel |
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Term
Mocha: Espresso, chocolate sauce, 2% milk
Breve: Kick me + espresso
If a coustomer wants a breve with chocolate sauce make it like any other breve but... |
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Definition
educate them on the difference of a mocha and a breve.
Breve has kick me
Mochas have milk |
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Term
| How do you make a skinny whit chocolate mocha? |
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Definition
Shots of espresso
1 scoop of white chocolate sauce
1/2 chocolate milk
1/2 nonfat milk |
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Term
| How do you make a nonfat mocha? |
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Definition
shots of espresso
1 1/4 scoops of chocolate sauce
nonfat milk |
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Term
| How do make a nonfat caramelizer? |
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Definition
shots of espressso
1 1/4 scoops total sauce= 1/2 caramel sauce + 1/2 chocolate sauce
Nonfat milk |
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Term
| How do you make a soy mocha? |
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Definition
shots of espresso
1 1/4 scoops of chocolate sauce (2 if sugar free)
soy milk |
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Term
| Key words that trigger blended drinks are... |
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Definition
| sugar free, nonfat, soym coconut milk or decaf |
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Term
| If a customer orders a freeze or blended drink that is not sugar free/ nonfat/soy/coconut milk/decaf get them a... |
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Definition
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Term
| If a flavor is requested in a blended drink or a freeze add... |
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Definition
| One scoop of flavor and a splash of correct milk |
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Term
| How do you make a blended sugar free coffee 16oz/24oz? |
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Definition
In smoothie pitcher combine
double shot/quad shot espresso (decaf or reg.)
3 scoops any sugar free flavor
fill to the 6oz/8oz line with nonfat, 2%, kick me mix, soy, or coocnut
(no choc milk- it has sugar)
top with 16oz/24oz plastic cup full of ice
blend |
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Term
How do you make a blended nonfat coffee 16oz/24oz?
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Definition
In a smoothie pitcher combine
Double shot/quad shot of espresso (decaf or reg.)
three scoops of any flavor
fill to the 6oz/8oz line with nonfat milk
top with a 16oz/24oz plastic cup full of ice
blend |
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Term
| How do you make a blended nonfat annihilator 16oz/24oz? |
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Definition
In a smoothie pitcher combine
double shot/quad shot espresso (decaf or reg.)
3 scoops of chocolate macadamia nut syrup (choc. mac.)
Fill to the 6oz/8oz line with nonfat milk
Top with 16oz/24oz cup of ice-blend |
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Term
| How do you make a decaf camamelizer 16oz/24oz? |
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Definition
In a smoothir pitcher combine:
double shot/quad shot of decaf
3 scoops of caramel sauce
fill to the 6oz/8oz line with chocolate blend milk
top with a 16oz/24oz cup full of ice
blend |
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Term
How do you make a blended decaf kicker 16oz/24oz?
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Definition
In a smoothir pitcher combine:
Double shot/quad shot decaf
3 scoops of Irish cream syrup
Fill to the 6oz/8oz line with Kick Me mix
Top with a 16oz/24oz cup of ice
blend |
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Term
| How do you make a blended decaf coffee? |
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Definition
In a smoothie pitcher combine:
Double shot/quad shot of decaf
3 scoops of flavor
fill to the 6oz/8oz line with nonfat/2%, kick me mix, soy, coconut milk or chocolate milk
Top with 16oz/24oz cup of ice
blend |
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Term
| How do you make a sugar free/nonfat/2%/soy/coconut milk/kick me double chocolate mocha 16oz/24oz? |
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Definition
In a pitcher combine:
double shot/quad shot of esspresso (decaf/reg)
4 scoops of chocolate sauce (sf/reg)
Fill to the 6oz/8oz line with nonfat/2%/soy/coconut milk/kick me
Top with 16oz/24oz cup of ice
blend |
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Term
How do you make a 911 Freeze?
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Definition
*charge menu price for a 911*
double shot
splash of kick me mix
1 level scoop of irish cream |
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Term
| How do you make a Double Torture Freeze? |
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Definition
*charge the menu price*
Double shot
Splash of chocolate
1 level scoop of vanilla |
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Term
| How do you make a Kids Smoothie? |
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Definition
In a smoothie pitcher combine:
4oz of Torani Flavor
1oz ice cream mix
top with kids cup full of ice
blend |
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Term
| How do you make a dairy free smoothie 16oz/24oz? |
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Definition
In a smoothie pitcher combine:
8oz/12oz of Torani real fruit smoothie
Top with 16oz/24oz cup of ice
blend |
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Term
| How do you make a smoothie 16oz/24oz? |
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Definition
In a smoothie pitcher combine:
6oz/9oz of Torani real fruit smoothie
2oz/3oz ice cream mix
Top with 16oz/24oz cup of ice
blend |
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Term
| If somone asks for flavor in their smoothie what do you do? |
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Definition
*do not recommend these types of smoothies*
Replace 1oz of Torani real fruit
and add flavor |
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Term
| How do you make an Italian Soda? |
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Definition
In a mix cup combine:
3 scoops of syrup in the mix cup
Filling it with sparkeling water
pour it over a 24oz cup of ice
offer with cream and whip cream |
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Term
| How do you make a blended Chai 16oz/24oz? |
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Definition
*same price as a smoothie*
In a smoothie pitcher combine:
5oz/8oz of chai
3oz/4oz ice cream mix
top with 16oz/24oz of ice
blend |
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Term
| How do you make an Infused Dutch Bros. Blue Rebel? |
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Definition
In a mix cup combine:
8.4oz can of Dutch Bros. Blue Rebel
1 scoops of flavor
Pour over a 16oz of ice
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Term
| How do you make an Infused Dutch Bros. Blue Rebel smoothie? |
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Definition
In a mix cup combine:
8.4oz can of Dutch Bros. Blue Rebel
3 scoops of flavor
Pour over a 24oz of ice
blend
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Term
| How do you make an infused iced green/black tea 24oz? |
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Definition
In a mix cup combine:
2 flat scoops of flavor
Fill to the 14oz line with desired tea
Pour pver 24oz cup of ice
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Term
| How do you make an infused iced green/black tea 16oz/24oz? |
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Definition
In a mix cup combine:
3 scoops of flavor
Fill to the 8oz/12oz line with desired tea
Pour pver 16oz/24oz cup of ice
blend |
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Term
| How do you make a batch or pre-brewed iced tea? |
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Definition
In a gallon pitcher combine:
1 large tea bag (paris or green)
1 quart of americano water
Steep for 15min, remove and squeeze bag gently
Fill to the 1 gallon line with cold water
refridgerate |
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Term
| How do you get to the gift card screen? |
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Definition
push the * button (bottom left side of keypad)
push the F4 button (on the right side of the screen for Paytronix) |
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Term
| How do you get back to the Visa Screen after the gift card screen? |
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Definition
Push the * button
Press F3 |
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Term
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Definition
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Term
| How do you Batch Out at the end of shift? |
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Definition
Press 4 for Report Functions
Press 2 for End of Day Report
Press 1 for Current Period
Close Day?
Press 1 for Yes close day |
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