Term
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Definition
| the act of exchanging information. |
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Term
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Definition
| absorbing what another person is saying and responding to the persons concerns. |
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Term
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Definition
| are pieces of information acquired by observing rather than listening to other people. |
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Term
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Definition
| are used to commuicate with with people within the same company. |
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Term
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Definition
| should include the date, the recipients name and address, the purpose of the letter, and the name of and job title of the sender. |
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Term
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Definition
| are documents the provide a lot of information on a particular topic. |
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