Term
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Definition
| Designing, planning, setting up, and maintaining an organization’s network |
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| Responsible for installing and configuring databases. This position also fixes database errors and creates user accounts |
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Definition
| Responsible for installing, administering, and troubleshooting network security issues |
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Definition
| Responsible for troubleshooting error messages employees encounter when attempting to access their organization’s website. The web administrator is also responsible for tracking, compiling, and analyzing website usage data. This role reports security breaches to appropriate personnel |
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| Responsible for overseeing a company’s cloud computing systems |
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Definition
| Responsible for designing networks and monitoring traffic. This position is responsible for installing routers and modems and upgrading hardware and software that are essential for the network to function properly |
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Definition
| Responsible for modernizing business processes and developing reasons or rationales for or against a process being automated |
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Definition
| Responsible for designing, building, testing, and implementing security systems within an organization’s information technology network. An individual within this position requires a thorough understanding of an organization’s IT systems to anticipate possible network security breaches |
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Term
| Machine Learning Engineer |
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Definition
| Responsible for allowing an organization to take full control of its data. Application developers and computer programmers with data analytical skills can transition to become machine learning engineers |
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Term
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Definition
| Design and develop software that makes hardware and software systems work, including operating systems, database systems, and embedded systems |
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Term
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Definition
| Set up, configure, maintain, and upgrade systems where data resides and that support the exchange of information, including communication systems and networks |
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Term
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Definition
| Use their technical and analytical skills to help companies identify opportunities for migrating a part or all of their infrastructure to the cloud, supporting the more efficient use of resources and improving IT operations. These individuals design and set up automation, cloud storage, data centers, virtual servers, and web services with an emphasis on a particular solution’s cost, benefits to users, and security of data processing |
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Term
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Definition
| Specialist supports, monitors, and maintains workplace technology and responds to user requests for help. |
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Term
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Definition
| Titles in an organization include helpdesk specialist and IT support specialist. These roles need a wide range of IT knowledge, problem-solving skills, and patience to help users benefit from the available technology. Most IT professionals start their IT career in a technical support role |
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Term
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Definition
| Product specialists, systems engineers, solutions specialists, and technical designers investigate business problems and create information systems to provide solutions. These jobs require both business and technical knowledge and rely on effective communication to understand clients’ requirements. |
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Term
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Definition
| Use statistical and other quantitative methods to gain insights that support the organization’s decision-making |
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Term
| Commonly recognized computing disciplines |
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Definition
| Computer engineering, computer science, software engineering, information systems, and information technology |
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Term
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Definition
| Responsible for monitoring an organization's network for security breaches. The role of this specific job will continue to grow as organizations continue to encounter network attacks |
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Term
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Definition
| Work with organizations to keep their information systems secure and ensure integrity, confidentiality, and availability of data. They determine which users require access to what information, and then plan, coordinate, and implement information security solutions. They use their specialized expertise to help identify and protect against threats such as malware, phishing, viruses, denial-of-service attacks, and information warfare |
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Term
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Definition
| Provide technical expertise by developing and implementing IT systems for external clients. Skills that are of particular importance for these roles include communication, presentation, technical and business understanding, project management, and teamwork. Consultants may work for themselves or for an organization providing third-party IT services. |
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Definition
| Organizes people, time, and other resources to make sure projects meet requirements and are completed on time and within budget. To successfully manage projects from start to finish, project managers need good organization, problem-solving, and communication skills, as well as an ability to stay calm and focused under pressure |
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Term
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Definition
| Builds and maintains websites and their infrastructure. Typically more involved with the infrastructure, such as installing web services, configuring authentication (if any), and managing database connections |
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Term
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Definition
| Responsible for creating, documenting, and executing manually created test plans and procedures relating to system anomalies |
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Term
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Definition
| Identify and help clients adopt IT services or technologies. Product knowledge, negotiation skills, interpersonal skills, and business awareness are key attributes |
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Term
Which statement describes the role of a network administrator?
1) Network administrators are responsible for maintaining websites.
2) Network administrators are responsible for the installation and maintenance of hardware and software that make up a computer network.
3) Network administrators are accountable for the installation and maintenance of the resources on a network.
4) Network administrators have a long list of essential responsibilities but mostly focus on the design, development, and support of database management systems. |
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Definition
| 2) Network administrators are responsible for the installation and maintenance of hardware and software that make up a computer network. |
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Term
Which statement about the systems analyst role is accurate?
1) The role includes choosing appropriate network hardware.
2) The role includes securing an organization's network.
3) The role includes both business and technical knowledge and relies on effective communication to understand clients' requirements.
4) The role includes planning the allocation of network addresses across an organization. |
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Definition
| 3) The role includes both business and technical knowledge and relies on effective communication to understand clients' requirements. |
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Term
Which statement describes the role of a systems administrator?
1) Systems administrators are responsible for monitoring an organization's network for security breaches.
2) Systems administrators are responsible for creating, documenting, and executing manually created test plans and procedures relating to system anomalies.
3) Systems administrators are responsible for designing and developing software that makes hardware and software systems work.
4) Systems administrators are responsible for supporting, monitoring, and maintaining workplace technology and end users. |
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Definition
| 4) Systems administrators are responsible for supporting, monitoring, and maintaining workplace technology and end users. |
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Term
Which role is responsible for maintaining websites?
1) Data analyst
2) Network engineer
3) Cloud architect
4) Web administrator |
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Definition
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Which task describes the role of a database administrator?
1) Working with organizations to keep their information systems secure and ensuring integrity, confidentiality, and availability of data
2) Creating, documenting, executing, and manually creating test plans and procedures relating to system anomalies
3) Integrating data from legacy systems to newer systems and playing a role in application design and development
4) Organizing people, time, and other resources to make sure projects meet requirements and are completed on time and within budget |
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Definition
| 3) Integrating data from legacy systems to newer systems and playing a role in application design and development |
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Term
What is another title for a web administrator?
Choose 2 answers.
Web developer
Cybersecurity specialist
Web server administrator
Webmaster |
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Definition
Web server administrator
Webmaster |
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Term
Although database administrators have many responsibilities, their focus is the design, development, and support of database management systems (DBMSs).
True / False |
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Definition
| True: Database administrators (DBAs) use specialized software to store and organize data with a focus on the design, development, and support of database management systems (DBMSs). |
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Term
What is the primary duty of a computer support specialist?
1) The computer support specialist is mainly responsible for allowing an organization to take full control of its data.
2) The computer support specialist provides mostly technical expertise by developing and implementing IT systems for external clients.
3) The computer support specialist primarily operates as a trainer and troubleshooter.
4) The computer support specialist primarily identifies and helps clients adopt IT services or technologies. |
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Definition
| 3) The computer support specialist primarily operates as a trainer and troubleshooter. |
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Term
Which of the following describes a computer support specialist's responsibilities?
Choose 3 answers.
Working the help desk
Training help-desk personnel
Overseeing help-desk personnel
Using statistical and other quantitative methods to gain insights that support the organization's decision-making |
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Definition
Working the help desk
Training help-desk personnel
Overseeing help-desk personnel |
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