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| Try to remember the person's name so you can call them by name when you see them again. Use the customer's name when you say good-bye, e.g., "See ya later Jim." |
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Definition
1.Repeat the person's name when you meet him or her.
2.Enter the name in the cash register.
3.Write the name on the tab slip.
4.(If there is no tab, write the names down on a note pad below the bar.) |
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Term
One method of staying busy is restocking the bar.
Be sure to stay restocked. When restocking the beer refrigerator, always put the new beer on the bottom. Beer has a shelf life of 3-4 months.Be sure to have an adequate supply of juices and garnishes.Also, cleaning the bar and bottles and back bar with a bar rag allows you to stay busy while casually chatting with customers. |
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Definition
| Important Tip: Always stay busy when you are bartending. This allows you to get things done, and it also allows you to avoid controversial discussions. |
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| Always have your refreshments away from the bar. In most states it is illegal for bartenders to drink behind the bar.It is bad customer service to eat, drink or smoke in front of your customers |
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Definition
| Wash your hands thoroughly after taking a break, eating, drinking, or using the restroom. |
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| A clean bar is more desirable for customers. To maximize your tips always have a clean bar. It shows that you care about providing the best environment for the customer. |
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Definition
| To clean an ashtray, use a bar napkin to wipe it out in the trash can. Do not clean them in the sink.If the ashtrays need extra cleaning, use a bucket of soapy water. Do not use the bucket for food items. Empty the water in the floor drain, not in the sink. |
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| Clean the glassware in the sink with soap in the first bin, and rinse in the second two. It is against health codes to towel dry glasses. |
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Definition
| Always serve drinks with a bar napkin. This helps keep the bar clean. |
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| Try not to bother the manager with trivial issues.Bar managers do not want to hear about your personal problems. They want you to show up for work on time, and have excellent customer service |
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Definition
In the bar and restaurant business, either both you and your manager will make money, or neither of you will make money. So try to work together.
The bar manager is always correct. If she wants the bar operated in a certain fashion, follow her directions. |
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Term
| Remember the top five reasons for losing your bartending job are (in order): |
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Definition
1.Late for work.
2.Too slow (lazy, talking to one customer and not serving drinks).
3.Too slow. (don't know recipes)
4.Stealing (giving away free drinks).
5.Stealing money.
Remember, as a bartender, do not break up fights yourself. Stay behind the bar and guard the cash register!!! |
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| When looking for a job you cannot overdress Also, be sure to be on time. |
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Definition
| Be sure to tell the manager about all your customer service experience Try to work at your first job for at least 3-6 months If you find a job you like, try to stay there for at least a year. |
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| You will not be able to tell how successful a bar can be until you work there for a few months and put your customer service skills to work |
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Definition
| If you find a place you like, but they only have bar back or waiter positions available, ask if you can start at one of those positions and move up. Sometimes it is difficult to get into bartender positions at busy establishments. |
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| when stopping in to ask about jobs go in the after noon when it is quiet |
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| dirty ashtrays should be cleaned when |
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| be knowledgeable about events and happenings in your part of town bc |
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| customers will inevitably ask about whats going on |
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| always prepare the drink as the customer asks |
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| there is no need to stop back in a bar after your interview |
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| when making 2 liquor drinks be sure to pour only 2oz bc |
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Definition
| there are liability issues, alcohol is expensive, its no fun dealing w drunk customers |
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| the main reason the evening bartender must be sure to clean thoroughly is |
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Definition
| the bar will start to smell if it is not cleaned immediately after closing |
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| when making 2 liquor drinks |
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Definition
| fill the glass half full of ice then add alcohol |
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| soda gun S button is soda water |
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Definition
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