Shared Flashcard Set

Details

Customer Service
Pharm Managment Exam 6?
12
Art/Design
3rd Grade
10/31/2013

Additional Art/Design Flashcards

 


 

Cards

Term
Process of achieving organizational objectives through the management of people
Definition
human resources management
Term
recruit, hire, train, develop, terminate
Definition
steps of managing people
Term
often occurs some point before termination
Definition
retraining
Term
outlaws discrimination in hiring, promotion, compensation and treatment of protected employee groups
Definition
The Federal Civil Rights Act of 1964
Term
No race discrimination and later none based on age or disability
Definition
Title VII of the Civil Rights Act of 1991
Term
If > 50 employees, must give employees up to 12 weeks/year for childbirth, adoption family, or personal illness (note: doesn't have to be paid)
Definition
Family and Med. Leave Act of 1993
Term
Established Affirmative Action to correct discrimination in recruitment to give preference to minorities
Definition
The Equal Employment Opportunity Commission
Term
engage candidates in general discussion about themselves
Definition
Traditional interviews
Term
how candidate handles a difficult imaginary situation
Definition
Situational interviews
Term
deliberate attempts to unnerve the candidate with blunt questions
Definition
Stress interviews
Term
evaluate a candidate's past behavior, experience, and initiative
Definition
Behavioral interviews
Term
what is my present situation? where do I want to be? what skills, knowledge and training do I need to get to where I want to be?
Definition
Development
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