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Cultural Competency
Cultural stuff for Final
16
Health Care
Professional
05/02/2013

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Cards

Term
Culture
Definition
A particular society's entire way of living, including shared patterns of belief, feelings and knowledge that guide people's conduct and are passed from one generation to another
Term
Ethnicity
Definition
A narrower term that relates to pople who identify with each other because of a shared heritage
Term
6 Areas of Culture
Definition
Communication

Space

Social Organization

Time

Environmental

Biological
Term
Communication
Definition
Effective Verbal and Therapeutic Non-Verbal Communication is an essential element in ability to deliver patient care
Term
Space
Definition
Consider where communication is going to occur.

Intimate Zone: 0-18"
Personal Zone: 18-36"
Social Zone: 3'-6'

Does Individual "own the space"
or is it
"Neutral ground"
Term
Social Organization
Definition
Includes:

Family

Religious Groups

Ethnic Groups
Term
Time
Definition
Awareness of differences in values of time

Some cultures are punctual, others go by "Hawaii Time"
Term
Environmental Control
Definition
How much control does the individual have over their environment?

Caregiver must respect clients unique beliefs & understand how these beliefs can be used to promote optimal health
Term
Biological Variations
Definition
Different racial groups exhibit Varied Biological Characteristics

ez) Skin color, Body Type, Physiological response to drugs
Susceptibility to certain syndromes: Ash Jews/Tay-Sachs
Term
African Americans
Definition
Hx of discrimination

Higher % of females as Heead of House

More Hypertension

Sickle Cell Anemia

Strong religious orientation - Protestant
Term
Native Americans
Definition
Touch/hand shake is sign of Aggresive Bx

Wil not touch a corpse

uncomfortable expressing emotions, keep thoughts private

Silent, reserved

Respect elders, and wise people

^ Alcoholism

^ Meth

^ Diabetes

Nutritional deficiency
Term
Asian/Pacific Islanders
Definition
Traditionalists, Allegiance to family

Some reject tradition and embrace Western values

1. Raising voice a Sx of losing control

2. Different meaning for verbal/non-verbal communication

3. Physical touch may be disrespect during communication -- unacceptable

4. Eye contact avoided. Rude/disrespect

5. Social and personal space is much broader

6. Mental illness is shame
Term
Latin Americans
Definition
Touch common form of communication

Tactful, diplomatic, agreeable

Group oriented

Family male is dominant

Roman Catholic

Puncuality and future is less important

Fewer gender/family role conflicts
Term
Western European Americans
Definition
Different languages

Warm and affectionate

Physically expressive, Body language

Catholic

Food important

Wine consumed by all

Drunkeness is a social disgrace
Term
Implementing Cultural Competencies
Definition
1. Get translator/interpretor

2. Carfel with Non-Verbal Communication

3. Culture may want family member or spiritual leaders to assist Tx

4. Ensure spiritual needs are met

5. Be aware of differences in concept of time

6. Certain foods are preferred/prohibited
Term
Elements of Cultural Competent Individual
Definition
Awareness and acceptance of differences

Awareness of own cultural values

Acceptance/respect for the differences

Own development of cultural knowledge
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