Term
What are some techniques leaders may use during the directie approach to counseling? |
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Definition
1. Corrective Training 2. Commanding |
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Term
What FM covers counseling? |
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Definition
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Term
What are the characteristics of effective counseling? |
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Definition
1. Purpose: Clearly define the purpose of the counseling 2. Flexiblility: Fit the counseling style to the character of each subordinate and to the relationship desired 3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes 5. Support: Encourage subordinate through actions guiding them through their problems |
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Term
What are the three approaches to counseling? |
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Definition
1. Direcive 2. Non-directive 3. Combined |
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Term
Explain the advantages and disadvantage of Directive Counseling. |
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Definition
Advantages -Quickest Method -Good for people who need clear, concise direction -Allows counselors to actively us their experience
Disadvantages -Doesn't encourae subordinates to be part of the solution - Tends to treat symptoms, not problems - Solution is counsler's not subordinate's |
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Term
Explain the advantages and disadvantages of Combined counseling. |
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Definition
Advantages - Moderately Quick - Encourages Maturity - Encourages open communication - Allows counselors to actively us their experience
Disadvantages - May take too much time for some situations |
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Term
Explain the advantages and disadvantages of Non-Directive counseling. |
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Definition
Adavantages - Encourages Maturity - Encourages open communication - Develops personal responsiblity
Disadvantages - More time consuming - requires greatest counselor skill |
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Term
What are the three major categories of developmental counseling? |
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Definition
1. Event Counseling 2. Performance Couseling 3. Professional Growth counseling |
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Term
What are some examples of Event counseling? |
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Definition
1. Instances of superior or substandard performance 2. Reception and integration counseling 3. Crisis Counseling 4. Referral Counseling 5. Promotion counseling 6. Separation counseling |
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Term
What areas would you cover in a reception and integration counseling? |
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Definition
CoC familiarization, organizational standards, security and safety issues, NCO support channel, On/Off duty conduct, organizational history/structure/mission, Off limits/danger areas, Functions and support activities |
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Term
What are the four stages of the counseling process? |
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Definition
1. Identify the need for counseling 2. Prepare for counseling 3. Conduct counseling 4. Follow up |
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Term
What are the steps to prepare for counseling? |
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Definition
- Select a location - Select a time - Notify the subordinate well in advance - Organize information - Outline the counseling session components - Plan your counseling strategy - Establish the right atmosphere |
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Term
A Counseling session consist of what 4 basic components? |
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Definition
- Opening the session - Discussing the issues - Developing the plan of action - Recording and closing the session |
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Term
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Definition
Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential |
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Term
What are some counseling techniques leaders amy explore dure the nondirecive and combined counseling approaches? |
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Definition
1. Suggesting alternatives 2. Recommending 3. Persuading 4. Advising |
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Term
How many human needs are there? |
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Definition
4 (physical, social, security, and higher) |
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Term
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Definition
A keen sense of what to do or say in order to maintain good relations with other and to avoid offense |
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Term
What is objective counseling? |
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Definition
For one person to help another |
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Term
What are the 7 steps to problem solving? |
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Definition
1. ID the problem 2. Gather information 3. Develop Criteria 4. Generate possible solutions 5. Analyze possible solutions 6. Compare possible solutions 7. Make and implement the decision |
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Term
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Definition
Communications is the flow or exchange of informationa dnd ideas from one person to another |
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Term
Faulty communications causes most problems. True or False? |
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Definition
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Term
Leads should seek to develop and improve what three leader counseling skills? |
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Definition
1. Active Listening 2. Responding 3. Questioning |
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Term
To ensure they understand the message sent to them, the receiver should send what back to the transmitter? |
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Definition
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Term
What are the qualities of and effective counselor? |
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Definition
1. Respect 2. Self-awareness 3. Cutural awareness 4. Empathy 5. Credibilty |
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Term
In communications, your exchanges of information has three important parts. What are they? |
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Definition
1. Message 2. Content 3. Context |
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Term
Name some good conditions that make for good disipline. |
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Definition
High Performance standards, loyalty to superiors and subordinates, competitive activites, tough training, open channel of communication |
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Term
What course of action should a supervisor take when a subordinate have been performing uner his usual standards? |
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Definition
1. Counsel about substandard performance 2. Attempt to define the problem with the soldier 3. Afford opportunity and time to solve the problem 4. Make a written statement of counseling |
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Term
What are stresses that influence behavior? |
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Definition
Fear, Hunger, Illness, Anxiety, Fatigue |
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Term
By neglecting the welfare of your soldiers, you will probably do what? |
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Definition
Lose their respect and loyal cooperation |
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Term
What form is used for counseling? |
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Definition
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Term
When is the directive approach to counseling most likely to be used? |
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Definition
When time is short, when the Leader knows what to do, when the counseled soldier has limited problem-solving ablities |
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Term
Is it a a requirement that a leader counsel his subordinates? |
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Definition
Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty |
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Term
Is performance counseling limited to bad performance? |
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Definition
No, Counsleing may also be for good performance |
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