Term
What Field Manual covers counseling? |
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Definition
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Term
What are the characteristics of effective counseling? |
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Definition
Purpose: Clearly define the purpose of the counseling. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak. Support: Encourage subordinates through actions while guiding them through their problems. |
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Term
What are the three approaches to counseling? |
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Definition
Directive Non-directive Combined |
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Term
What are the three major categories of developmental counseling? |
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Definition
Event counseling Performance counseling Professional growth counseling |
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Term
What are some examples of Event counseling? |
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Definition
Instances of superior or substandard performance. Reception and Integration Counseling. Crisis Counseling Referral Counseling Promotion Counseling Separation Counseling |
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Term
What areas would you cover in a reception and integration counseling? |
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Definition
Chain of command familiarization.. Organizational standards. Security and safety issues. Noncommissioned officer (NCO) support channel (who is in it and how it is used). On- and off-duty conduct. Personnel/personal affairs/initial and special clothing issue. Organizational history, structure, and mission. Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities. Off limits and danger areas. Functions and locations of support activities. On- and off-post recreational, educational, cultural, and historical opportunities. Foreign nation or host nation orientation. Other areas the individual should be aware of as determined by the leader. |
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Term
What are the 4 stages of the Counseling Process? |
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Definition
Identify the need for counseling. Prepare for counseling. Conduct counseling. Follow up. |
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Term
What are the steps required to prepare for counseling? |
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Definition
Select a suitable place. Schedule the time. Notify the subordinate well in advance. Organize information. Outline the counseling session components. Plan the counseling strategy. Establish the right atmosphere. |
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Term
A counseling session consists of what 4 basic components? |
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Definition
Opening the session. Discussing the issues. Developing the plan of action. Recording and closing the session. |
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Term
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Definition
Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential. |
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Term
How many human needs are there? |
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Definition
4 (Physical, Social, Security and Higher (Religious)) |
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Term
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Definition
A keen sense of what to do or say in order to maintain good relations with others and to avoid offense |
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Term
What is the objective of counseling? |
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Definition
For one person to help another |
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Term
What are the 7 steps to problem solving? |
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Definition
ID the problem Gather information Develop criteria Generate possible solutions Analyze possible solutions Compare posible solutions Make and implement the decision |
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Term
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Definition
Communication is the flow or exchange of information and ideas from one person to another. |
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Term
Faulty communications causes most problems. True or false? |
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Definition
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Term
Leaders should seek to develop and improve what three leader counseling skills? |
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Definition
Active Listening Responding Questioning |
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Term
What are the qualities of an effective counselor? |
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Definition
Respect for subordinates Self-awareness Cultural awareness Empathy Credibility |
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Term
In communications, your exchange of information has three important parts. What are they? |
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Definition
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Term
Name some good conditions that make for good discipline |
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Definition
High performance standards Loyalty to superiors and subordinates Competitive activities Tough training Open channel of communications |
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Term
By neglecting the welfare of your soldiers, you will probably do what? |
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Definition
Lose their respect and loyal cooperation |
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Term
What are the stresses that influence behavior? |
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Definition
Fear Hunger Illness Anxiety Fatigue |
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Term
What form is used for counseling? |
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Definition
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Term
When is the directive approach in counseling most likely to be used? |
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Definition
When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities. |
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Term
Is it a requirement that a leader counsel his/her subordinates? |
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Definition
Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty |
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Term
What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches? |
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Definition
Suggesting Alternatives Recommending Persuading Advising |
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Term
What are some techniques leaders may use during the directive approach to counseling? |
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Definition
Corrective Training Commanding |
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