Shared Flashcard Set

Details

Cost of Quality: Conformance and Non-Conformance
4 categories; prevention, appraisal, internal failure, and external failure
24
Accounting
Undergraduate 3
10/20/2010

Additional Accounting Flashcards

 


 

Cards

Term
Training employees to improve quality
Definition
Prevention cost
Term
Designing products to reduce production problems
Definition
Prevention cost
Term
Correcting product defects before they are sold
Definition
Internal failure cost
Term
Inspecting the production process as it occurs
Definition
Prevention cost
Term
Testing products in use at the customer's site
Definition
Appraisal cost
Term
Accepting company liability resulting from product failure
Definition
External failure cost
Term
Experiencing decreasing sales as a result of poor-quality products
Definition
External failure cost
Term
Repairing or replacing defective products after they've been sold
Definition
External failure cost
Term
Gathering, analysis, and reporting quality data
Definition
Appraisal cost
Term
Inspecting raw materials received from vendors
Definition
Prevention cost
Term
Testing and inspecting finished products
Definition
Appraisal cost
Term
Visiting customer sites and addressing complaints
Definition
Appraisal cost
Term
Designing product to reduce production probelms
Definition
Prevention cost
Term
Repairing and/or replacing products under warranty
Definition
External failure cost
Term
Maintaining the equipment used to gather quality data
Definition
Appraisal cost
Term
Cost (net) of materials wasted during production
Definition
Internal failure cost
Term
Liability costs associated with defective products
Definition
External failure cost
Term
Disposal costs of defective products failing inspection
Definition
Internal failure cost
Term
Disposal costs of raw materials failing inspection
Definition
Prevention cost
Term
Technical (computer) support provided to vendors
Definition
Prevention cost
Term
Lost sales due to poor quality and defective products
Definition
External failure cost
Term
Advertising costs to offset perception of poor product quality
Definition
External failure cost
Term
Raw materials used to correct defects before product was sold
Definition
Internal failure cost
Term
Testing and inspecting a sample of finished goods
Definition
Appraisal cost
Supporting users have an ad free experience!